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Problems that the million-dollar ministers are not solving

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Forum: Make cleaner job more attractive​

May 18, 2022

The easing of Covid-19 safe management measures in Singapore has led to more customers dining at foodcourts and hawker centres.
Recently, when I was at a hawker centre in Sengkang and a foodcourt in VivoCity, I saw that a lack of workers at both places had led to tall stacks of dirty plates and trays.
Given the foreign manpower crunch, the situation at our hawker centres and foodcourts is going to get bleaker.
Steps should be taken to make the cleaners' job more attractive to groups such as seniors.
More welfare perks could be introduced to enhance the package, such as giving cleaners one free meal from any stall on a day that they are working or giving them discount vouchers when they fulfil a certain period of service.

Chia Eu Foong
 

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Taxi drivers back at Changi, but say extra $3 in surcharge does not make up for long wait, petrol costs​

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Some taxi drivers are drawn to the airport as they are assured of getting a passenger, but are wary of long wait times. PHOTO: ST FILE
Elijah Wong and See Yi Ro


MAY 20, 2022

SINGAPORE - There was a long line of cabs waiting for fares at the airport taxi ranks on Friday (May 20), the first day a new increase of $3 in surcharge kicked in for rides from Changi Airport.
This is a change from reports of long queues of people over the past weeks waiting for cabs at Changi amid a rise in number of passengers as international air travel picks up, coupled with a lower supply of taxis.
But there remains a challenge in keeping the cabbies going to the airport. Nearly all the 13 drivers The Straits Times spoke to said that the increased surcharge, which will be in place until June 30, still does not make up for the petrol costs and the long wait of sometimes up to an hour for a fare.
Until June 30, taxi trips starting from the airport cost an additional $8 from 5pm to 11.59pm daily, and an additional $6 at all other times. The usual surcharge is $5 on Fridays, Saturdays and Sundays from 5pm to 11.59pm, and $3 at all other times.
When The Straits Times visited Changi Airport Terminal 3 on Friday afternoon, there was a line of passengers at the pick-up point as a flight had just landed. But it took only about five minutes to clear them, before the taxi ranks grew and were left waiting.
Mr Chua Ee Lye, 66, who has been a taxi driver for 36 years, said he could earn more by picking up more passengers in other places.
He said even after he drops a passenger off at the airport, he would join the queue only if the call for taxi sign is on. It was on when ST visited.

"The $6 surcharge is not enough... unless I want to rest, then I can come here and queue," he added.
Mr Chan Chee Hung, 49, said he would not go to the airport because of the surcharge, although the extra $3 played a part in getting him to join the queue after he had dropped off a fare at the airport.
"It's just an extra $3 only," he said, adding that it would cost more than $3 in petrol for the drive to the airport from his home without a fare.
For Mr Zuhairi Sapie, 48, the long wait times weigh on his mind as he finds himself working longer hours just to make the same amount of money as before due to higher petrol costs.
If he does head to the airport, the veteran cabby of 18 years uses an app that allows him to get real-time flight information so that the wait time for a fare is shorter.
With passenger traffic averaging above 40 per cent of pre-pandemic levels, Transport Minister S. Iswaran said on Wednesday that Singapore will be reassessing its year-end target of 50 per cent after an expected wave of travellers in June.
Some of the taxi drivers interviewed said they are drawn to the airport as they are assured of getting a passenger, but are wary of long waiting times. With the reopening of borders, they expect shorter waiting times ahead with more flights coming into Singapore.
 

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11 Years of Noise Terror: How One Man Holds a Hougang Block Hostage​

by Zat Astha
May 23, 2022

11 Years of Noise Terror: How One Man Holds a Hougang Block Hostage


Top image: Zat/Rice Media
All names have been changed​

Faye recalls the Wednesday afternoon on 6 February 2013 when she was spat on by Shi-jie’s mother as she was walking past the unit to get home. “It was the first time I was spat on during this long dispute. Previously, apart from the noise Shi-jie inflicts, his mother would just stand by the door and hurl vulgarities at me.” Faye was 19 years old then.
Still, that would not be the only time when Shi-jie’s mother would assault Faye in this fashion. It would happen again three years later, almost to the date of the first incident, on 17 February 2016 at 10 p.m. Faye was on the way back to her university dorm when Shi-jie’s mother spat at her while she was waiting for the lift, rounding up the assault with a string of colourful expletives.
“I didn’t make a police report this time around because I was too shocked by what had happened and, having just come back from a university exchange, was in a rush to go back to school,” she wrote in a 27-page document compiled in 2016 on her mother’s behalf to the Community Disputes Resolution Tribunals (CDRT).
The evidentiary tome was submitted in support of a claim filed by Faye against her neighbour, 41-year-old Shi-jie, and his mother, who has been inflicting noise nuisance, verbal assaults, and outright harassment on Faye and her family since 2011.
It’s a story that spans over a decade from when Faye was a teenager taking her ‘O’ level exams through to her undergraduate studies at NUS, and now as a working adult at 28 years old.
The banging happens throughout the night and echoes around the estate (Video: Claire)

A predetermined, predictable schedule of banging

The intense banging Shi-jie inflicts on the block occurs every night, set to a predetermined, almost predictable schedule that lasts until the wee hours of the morning. Only when he’s away at work as an employee of the Republic of Singapore Air Force or out running errands would the neighbourhood enjoy some peace.
The brief respite lasts until 6 p.m., when he would come home, announcing his return with raucous and sporadic bursts of banging from within his 4-room Housing Development Board (HDB) flat. Faye is most affected by this because she and Shi-jie share the common wall from where the banging sounds are made.
The hammering would last throughout the evening, echoing within the estate, made up of long blocks of flats arranged in parallels, creating a natural acoustic chamber that further amplified his antics.
The banging from the corridor outside the house
Then, just as suddenly as it began, at 10 p.m. (on most days), an unnerving silence descends upon the residents of this estate as Shi-jie, a 5th Dan Aikido Sensei with Aikido Shinju-Kai Singapore, makes his way out on his white motorbike, chugging along major roads and expressways at a snail’s pace of 40km/h—sometimes slower.
When we followed him on this nightly outing to better understand the behaviour of a perennial troublemaker, we found that he would ride to Bedok and park on the pavement outside Block 529, Bedok North Street 3.
Here, he would whip out his Nintendo Switch and play games on it as he stood leaning against his motorbike, spending the entire three hours plugged into the console before riding back home. Shi-jie would reach at 1 a.m., and the banging would start all over again, sporadically but methodically throughout the night.
There’s a pattern to his banging—ten rapid successions of thuds, ending with one definitive hit that brings the etude to a close—that seldom deviates.
On weekends, the banging knows no concept of time, as Shi-jie bangs throughout the day, pausing at 7 p.m. when he would make his way out of the home. He would then come back, as always, at 1 a.m., and the banging resumes.
Rinse and repeat. Everyday.
“I’ve been hearing this for five years already.”
Mr E

The 8th floor neighbour

Curious to hear the intensity of the hammering on the weekend, I decided to visit the block one Sunday noon after being alerted by Faye that Shi-jie was home and up to his usual raucous. He had been at it since 10 a.m. she adds.
I was a few metres from the block, nearer to the multi-storey carpark, when, clear as day, I heard the unmistakable bang-bang-bang-bang-bang-bang-bang-bang-bang-bang-BANG echo around the estate. I hurriedly took the lift up to Faye’s floor to observe the goings-on inside the flat when this hammering sound was made, only to be greeted by scores of neighbours from other levels who had to take this lift due to the common lift being down for servicing.
As this was a shared corridor floor, residents had to take the lift to this floor before taking the stairs down to their respective units.
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The lift repair notice (Image: Rice Media)
At the floor of Shi-jie’s and Faye’s units, I saw neighbour after neighbour gesturing and pointing Shi-jie’s flat out to me every time the hammering started. As if to say, “This is the unit you’re looking for. It’s this one.”
Then, I saw Mr E from the 8th floor, a resident of the block for five years, dressed in blue T-shirt and shorts, appear at the end of the corridor, his ears craning to know where the noise was coming from.
I gestured to Shi-jie’s unit, which then saw us taking up station outside the flat’s bedroom, its windows half drawn, the thick and suffocating smell of chlorine wafting past our N95 masks. I’ll explain the chlorine smell later.
“I’ve been hearing this for five years already,” Mr E shared. “Every night, I hear it, and I’ve endured it throughout. But this is the first time I decided to come up.”
Through a stroke of luck, there was a delivery for the unit on that day which meant Shi-jie’s mother had to open the door to receive the parcel. That’s when Mr E took the opportunity to ask Shi-jie’s mother some pointed questions in Chinese right at her doorstep.
Mr E confronting Shi-jie’s mother about the noise
“Can you don’t make so much noise, ah?” Mr E asked, his rage rising.
“It’s not me,” Shi-jie’s mother replied, defiant.
“Everyone here says it’s you,” Mr E went on. Shi-jie’s mum ignores his allegation.
“What noise are you making? If you’re not making noise, then why I can hear the noise from your unit? I’ve been hearing for so many years, five years. I’ve had it. I know it’s coming from your unit. What the hell are you doing inside?”
Unfazed, Shi-jie’s mom retreated and closed the door, leaving Mr E with none of his questions answered. It’s not uncommon for Shi-jie to deploy his mother to fend off annoyed neighbours. Perhaps he thinks no one would talk down to an old lady.
Unsurprisingly, almost immediately after the door closes, the hammering resumes.
Until today, and even after many nights of observation of the unit at different times of the day, I still cannot ascertain what Shi-Jie is doing behind the walls.
Perhaps a clue can be gleaned from a pink-coloured plastic stool Shi-jie places at the wall where the noise is made, though there’s no concrete proof that that is what he’s persistently hitting.

The death of a patriarch

I first learned of Faye’s predicament through her TikTok account, where she keeps keen video documentation of the banging that occurs throughout the day.
Still, to catch Shi-jie in the act was difficult, especially since there’s no absolute certainty as to when the banging would occur, predictable as his schedule came across.
Strangely enough, during my first in-person interview at Faye’s house, when she showed me a trove of documentation to support her claims of police reports made and mediation sessions attended, Shi-jie deviated from his usual schedule, which meant I couldn’t hear for myself the kind of sound assault Faye faces daily. “I think today he is on off; that’s why he left the house earlier than usual,” Faye explains.
Faye has been living in this 4-room flat with her hawker parents and older brother for 16 years, having moved from an estate nearby, mere minutes away from where they currently live.
At the start, Faye and Shi-jie’s family enjoyed an amicable relationship, often greeting each other if their paths crossed at the common areas. But all that changed a few years before Shi-jie’s father passed on in 2012.
“His father was a very nice and considerate man. He always apologises on their (Shi-jie and his mom) behalf,” Faye recalls. “We will often see him sitting downstairs in the evenings. When we ask why he’s not at home, he would say his wife and son are very sensitive to noise, so he would come down to the void deck and while the night away, reading the newspaper until it was time to go back home and sleep.”
“The father also shared that Shi-jie and his mom both had mental health issues, though we can’t know if it’s true,” Faye added.

Privacy, breached

Things took a turn for the worst in 2010 when Faye was in the thick of ‘O’ level preparations. Shi-jie appeared at her doorstep one afternoon and accused Faye of playing with marbles, stomping her floor, hammering objects, and playing with the doorbell. She categorically denies this.
“In the time we lived here, we’ve never owned a doorbell. My mum thinks it’s noisy. So we’re not sure what he’s talking about. We suspect the sound came from the door chime at the 7-11 store nearby, but we can’t be sure what he heard.”
Shi-jie would also often linger outside Faye’s flat and look in. As their flat shares a common corridor with eight other units, it was something Faye and her family couldn’t control, save for installing a CCTV camera to hopefully deter Shi-jie from further invading their privacy.
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Shi-jie looking in to Faye’s room (Image: Faye)
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Shi-jie loitering outside Faye’s room shirtless (Image: Faye)
Once, on 5 March 2015, Shi-jie was caught on camera approaching the home while shirtless and without wearing shoes to reprimand Faye. Three years prior, in 2012, the CCTV also captured Shi-jie loitering outside Faye’s room, acting suspiciously.
To counter this, Faye has put up quarter-height PVC boards flushed against her room window to block any prying eyes from looking in. This proved to be especially useful during Circuit Breaker in 2020, when she worked from home and was at the mercy of Shi-jie’s harassment at all hours of the day.

A Circuit Breaker breaking point

“During the Circuit Breaker, the banging became an everyday occurrence. Before, it was just one-off hammerings, but now, it’s getting more frequent,” Faye recalls. “It’s also getting much louder. A follower of my TikTok account who lives at the opposite block managed to record the noise he’s making. That’s how loud and how brazen he’s being now.”
The allegations Shi-jie made towards Faye increased several folds too during Circuit Breaker.
“When neighbours confront him, he would tell them that my family was the one making all the ruckus, that I like to kick the shared wall and that there’s water seeping through the walls on his side—an impossibility since such a phenomenon would affect my side of the wall too.”
“Even then, Shi-jie never asked HDB to come down and check to see if it’s true. But when I found out he was making such allegations to the other neighbours, I took the initiative to ask HDB officials to come down and check to see if what he says is true. Of course, when they checked his unit to ascertain what he said, they couldn’t find anything.”
Shi-jie would also complain of toxic odours and a burning smell coming from Faye’s room. Firefighters from the Singapore Civil Defence Force had been summoned before to investigate, reacting to Shi-jie’s complaint, but they couldn’t find anything, proving, once again, his allegations baseless and without due merit.
We’ve reached out to HDB to ask, amongst other things, what HDB can do by law to compel the occupant to stop such noise nuisances and, as landlords of public housing, what is HDB’s responsibility in ensuring residents deserve to live in a home with peace and quiet?
The ministry did not reply to our queries.

A thick, suffocating odour of chlorine

Still, if there were a smell being emitted, it would be the thick blanket of chlorine that wafts through the air, coming from the room in Shi-jie’s house that is directly beside Faye’s.
The odour is strong enough to be picked up by a person wearing a mask from about 50 meters away.
During my visits, the smell would linger along the corridor if Shi-jie was home and can only be described as intensely suffocating. The odour is further exacerbated with the use of a small desktop fan angled to face Faye’s room that serves only one purpose: to diffuse the smell in the direction of her premises.
It’s an intentional act of harassment that Faye tells me HDB officials who visited her home to ascertain her concerns have acknowledged.
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One of the many emails where Faye was told to live and let live. (Image: Faye)
“Once, an HDB official sat down in my room for around half an hour, heard the banging and told me, “I don’t think there’s much annoyance caused to you”. I was fuming! I said the banging happens mostly at night. All he could say was, “Well, I can’t be here at night.”
Faye then asked him if he could smell the chlorine. He replied that he couldn’t really ‘smell well’ and asked a colleague to check if what she said was true. “The colleague eventually confirmed what I said but told me to ask the National Environment Agency (NEA) for assistance instead,” Faye shares.
“I did go to NEA, but they said there’s nothing they can do if the smell comes from inside the house. They only deal with matters happening outside the home.”
“I’ve also emailed MINDEF (Ministry of Defence) for help since I’ve seen him leaving the house while wearing the blue uniform, asking them to step in and take Shi-jie to task. But their reply to me was that they don’t get involved with private matters,” Faye explains.
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The reply after Faye sent an email to Ng Eng Han for assistance (Image: Faye)

The Community Mediation Centre sessions

As with most neighbourly disputes, the first, most approachable and immediate cause of action would be to attend a mediation session at the Community Mediation Centre (CMC). The CMC is an agency with the Ministry of Law created under section 3 of the Community Mediation Centres act with the aim of providing an informal, friendly, and efficient way to settle inter-personal social and community disputes between people.
The outcome of the first mediation session in 2012 was that Faye’s mum would agree to withdraw the complaint made against Shi-jie and decide to ‘let bygones be bygones and be good neighbours’. Still, that did little to coerce Shi-jie to stop the assault against Faye and her family. Vulgarities kept being lobbied to the family, and the verbal abuse towards Faye did not abate.
A second mediation session three years later, in April 2015, was arranged after Faye’s mum decided to file a magistrate complaint against Shi-jie. This time, an email sent to the Prime Minister’s Office requesting assistance prompted CMC to extend the invitation to mediate.
Again, a settlement agreement from that mediation was drawn up and accepted. This time around, the terms were that both parties agree not to interfere in each other’s affairs, not walk past each other’s unit unless absolutely necessary, and exercise care to ensure that there is no consistent excessive noise from their units that may disturb each other. Shi-jie would also advise his mother not to hurl any strong language against Faye or her family.
Similarly, as before, the settlement agreement had no effect on Shi-jie and his mother, who, mere weeks later, continued their daily barrage of verbal insults, expletives, and banging throughout the night.

The CDRT trial that wasn’t

“At the pre-trial conference at the Community Disputes Resolution Tribunals (CDRT), the presiding judge said there was no point for me to proceed to the official CDRT hearing because I will definitely lose due to insufficient evidence,” Faye shares, frustration mounting in her voice.
Faye decided to go the CDRT route in July 2020 on the advice of HDB and the Singapore Police Force (SPF), hoping this final legal move would put an end to her suffering.
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Image: Faye
According to the Singapore Courts website, the Community Disputes Resolution Tribunals (CDRT) hear disputes under the Community Disputes Resolution Act (CDRA) between neighbours involving acts of unreasonable interference with the enjoyment or use of places of residence. The pre-trial conference allows the parties to resolve their dispute amicably before bringing the case officially to trial.
If found guilty, the judge may grant, amongst other things, an order of injunction, damages or apology. Suppose the respondent fails to comply with the order. In that case, they may be subject to a fine not exceeding S$5,000 or to imprisonment for a term not exceeding three months or both. In the case of a continuing offence, the respondent will be imposed a further fine not exceeding S$1,000 for every day or part of a day during which the violation continues after conviction but not exceeding S$10,000 in total.
This was where Faye found herself stuck in a legal conundrum with no possible way forward. At the pre-trial conference, the judge told her that even if there is a legal exclusion order enforced, Shi-jie can still breach it, thus further dragging this issue out. The pre-trial, he says, was the best way to end things amicably.
“So I withdrew,” Faye explains, “because I know there is no progress from the pre-trial conference. The judge is also unwilling to move me to the next stage and insists that I will lose with the current evidence. When I asked him what evidence I needed, he refused to tell me citing the need for him to remain impartial.”
“I felt very disgusted when I saw Shi-Jie at the pre-trial conference at the CDRT,” Faye recalls, her face scrunched up in annoyance. “He looks like a normal person. I remember the judge saying he looks like a nice person, and I look like a nice person too.”
During the pre-trial conference, the judge asked Shi-jie what he was hitting—what was all the noise he was making. “He said sometimes there are caterpillars in the house, so he hits them. Other times he alleges that needs to shift his furniture, which is obviously a lie.”
The banging on a weekend afternoon; 0:02 and 1:16 (Video: Claire)

The 22 police reports

To date, Faye and her mother have filed 22 police reports against Shi-jie and his mother. The earliest documented was in 2011, with the latest one being filed in 2021. Many others exist, though these were not kept or adequately documented.
The police reports are crucial in the grander scheme of things as they put in clearer perspective the type of harassment Faye and her family faced for over a decade.
When asked for comments on the problems Faye is facing, a spokesperson from the Singapore Police Force declined to comment on account that “Police investigations are confidential in nature”.
Of note is a report filed on 11 June 2016 at Hougang Neighbourhood Police Post. Filed by Faye’s mother, the report stated that while she was watering her plants along her corridor, Shi-jie ‘walked behind me and purposely bumped onto my butt area’, causing her to fall forward. The report went on to say that ‘I (she) shouted at him for his behaviour, but he ignored me and left’.
“I can say that there is zero support from the government, our MP, and the grassroots leaders. It’s such a disgrace especially since I thought I’m in a reputable Town Council.”
Joel
Amongst the 22 police reports, almost half were reports made due to verbal assaults lobbied against Faye and her family. Incidents of expletives hurled and insults in Hokkien lobbied were commonplace and, in many ways, were the least of the issues. However, one can imagine the type of toll that could take if exchanged almost daily.
An instance of the type of insults the family received was laid out in another report filed on 4 July 2014. It was 10.30 a.m. and Faye had just reached home when Shi-jie’s mother shouted across the corridor, calling Faye a ‘bastard and crazy dog’ in Teochew.
Other more micro passive-aggressive gestures, many caught on CCTV, include pulling the leaves of their potted plants in broad daylight, stealing a pair of slippers, and observing the family members from behind a wall at the void deck.
They may seem inconsequential, but, as with most micro-aggressions, it gnaws at you slowly but surely until you don’t even realise the wound is inflicted.

The neighbour upstairs: Claire and Joel’s story

Upstairs, newlyweds Claire and Joel greet a colleague and me warmly and offer us a glass of water. I noticed a framed picture of two bulls on the floor upon entering. It looks completely out of place in Claire’s and Joel’s home—spartanly furnished, walls knocked down to facilitate an open floor plan, and whatever little home decorations they have, kept to a minimum.
“It’s on the advice of a Feng Shui master we consulted,” Joel explained when I asked about the bulls. “He said that the pictures will keep the noise from Shi-jie downstairs to a minimum.” Did it work, I asked. “I mean, the sound is softer now,” Joel shares as Claire nods fervently in agreement. “So, I guess, yes?”
Claire and Joel started living together in this newly purchased house in September of last year. Joel moved in first in August and was joined by Claire a month later after tying the knot.
Still, it was only in the middle of the month, on 13 September, that the couple started hearing a loud and persistent banging occurring throughout the night. In an email they shared with me addressed to their Member of Parliament (MP), Mr Darryl David, the couple “tolerated the noise for a week as we assumed it was a one-off situation.”
A week later, and realising that the knocking sound was not abating, Claire and Joel started to keep timesheet records of when the knocking noises began and when they stopped. They also sent over several video clips filmed from within their master bedroom of the sounds they heard.
The banging Claire captured from her room at 2.53am. The banging can be heard at 0:07, 0:12, and 1:25. (Video: Claire)
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“We were convinced that the noise was coming from the rooftop,” Joel says. “So we kept asking the Town Council and EMSU to send engineers down to check if the noise was due to the recent installation of solar panels. A representative even stayed in the master bedroom to observe the sound.”
After the representative acknowledged that there were knocking sounds heard from the master bedroom and the adjoining room, they sent engineers up to the rooftop again to check the lift and the water tank, but to no avail—they simply cannot verify what the noise was.
It was only after a Town Council staff spoke to residents on the 10th, 11th, and 12th floor of the block that they suspected the noise was coming from one of the units on the 11th floor.
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The shared corridor of Shi-jie’s and Faye’s unit. (Image: Rice Media)

The confrontation

It all culminated one fateful night on 30 November 2021 at 2.53 a.m. Unable to tolerate the noise nuisance anymore, Joel and a fellow resident, Alice, from the opposite block decided to go down to the unit to confront Shi-jie about the knocking noise bothering them at all times of the day and night.
“When I approached the unit, Shi-jie’s mother was at the door while Shi-jie lingered at the back. I asked both of them why they were making so much noise, but both denied doing anything.”
Shi-jie’s mother went on to tell Joel that he had no right to be here in front of their house, and neither did he have the authority to record the exchange on his mobile phone.
Worried that the tense situation would escalate, Joel brought Alice down to the void deck to discuss the issue only to be joined by Shi-jie mere minutes later.
“Shi-jie said we don’t have any evidence that he was the one making all that noise and not to talk nonsense,” Joel recounts. “I told him that we don’t need evidence and that we know it’s him. He simply brushed us aside and walked away.”

Baby plans on pause

As newlyweds, Claire and Joel are planning to have a baby, but given the current situation they’re in, they’re now seriously reconsidering that decision. “The MOP (minimum occupation period), as you know, is five years. So if we have a baby next year, then will my baby have to tolerate this noise for four years? That’s not very fair right?” Joel explains.
Claire and Joel also shared how disappointed they feel towards the Ang Mo Kio grassroots community of the estate. “I can say that there is zero support from the government, our MP, and the grassroots leaders. It’s such a disgrace especially since I thought I’m in a reputable Town Council,” Joel elaborates.
One of the MPs for Ang Mo Kio town council is Singapore’s Prime Minister, Lee Hsien Loong.
He continues, “I previously stayed in an estate run by Worker’s Party and they were incredibly responsive when it came to residents’ feedback. Within two working days they would contact us, tell us what they intend to do, and assist us the best they can throughout the whole situation. We feel heard, you know?”
“And here?” I asked. “Here, the grassroots are not supportive. At all. I don’t see them visiting the unit, visiting us to update on the next steps, or sending the residents here reminders against excessive noise. Nothing.”
RICE has reached out to Mr David and Ang Mo Kio town council for comments but they have not replied our email as of the time this article is published.
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A potential buyer looking to buy a unit at the block (Image: Rice Media)

“My life is just one huge joke.”

Something about Faye and her mom perplexes me during our interviews through Zoom, Telegram, and in-person interviews.
“How are you so positive about this whole issue?” I asked. “There’s nothing I can do, right? Faye replies in her typical jovial manner. “So might as well just be happy. After a while, I feel like my life is one huge joke.”
“It helps that I’m quite a deep sleeper although when it gets too unbearable, I will still stir in the middle of the night,” Faye admits when I ask how she can sleep through the night with the constant banging permeating through the wall. The intensity of the sound is such that it can be heard very clearly even from the multi-purpose hall at ground level, a good 90 metres away.
“I can’t even sleep in on weekends because he will be at home.”
Moving out isn’t an option for the family for now. Given the financial constraints, if they were to move, the preferred option would be to purchase a government-subsidised Build-to-order (BTO) flat. It’s a cheaper option, given the age of Faye’s parents, which means they cannot take up the maximum loan usually accorded to younger applicants.
However, since this would be the second time the family applied for a BTO unit, they would have to pay a hefty resale levy of S$107,300 (as of July 2015, when the appeal letter of waiver to HDB was sent). This amount must be paid in full and upfront before the keys can be collected.
The good news was that HDB was willing to ‘explore the possibility of allowing them to pay a lower resale levy of about S$57,900 in one cash lump sum instead’. However, this was subject to special approval because it was a significant deviation from HDB’s usual policy.
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HDB’s reply to Faye’s request for levy waiver in 2015 (Image: Faye)
The reduced resale levy, while appreciated, was of little concession to Faye and her family, especially since moving homes would also mean spending more money on renovations, however minor, to make the place liveable.

A surprise visit

Recently, on Thursday, 12 May 2022, Mr David, along with representatives from HDB and SPF, paid a visit to Faye. “He said he came out here to visit me because I was unhappy with him,” Faye replied over Telegram when I asked about the visit.
I feel compelled to mention this visit because it was the first time that a Member of Parliament (MP) had ever visited Faye’s home since her mother launched a series of complaints and feedback regarding the noise nuisance by Shi-jie back in 2011. One decade and two MPs later, finally, the story of an inconsiderate neighbour in Hougang gained enough traction online to warrant a visit.
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Image: Faye
SPF, Faye tells me, shared that they were powerless to do anything to Shi-jie because the noise comes from inside his house and not outside. The oft-cited ‘no noise after 10.30pm’ rule applies only to public spaces.
According to Faye, Mr David took pains to ensure Faye knew that “he took time out to see her amidst his busy schedule”. Still, the visit felt rushed because Mr David visited Faye’s home moments before his Meet-the-people session for the week.
“When he asked me what they (HDB, SPF, Town Council) can do for me, I said fine Shi-jie. Charge him. Evict him.” To that, Mr David said currently, there’s no law that the government can use to compel Shi-jie to stop.
“I told him to table it out in Parliament. There are so many loopholes that would allow someone like Shi-jie to carry on causing such prolonged nuisance to this entire block of residents without so much of a consequence,” she says.
Needless to say, the moment the authorities left, Shi-jie resumed his nightly banging as if absolutely nothing had happened.
Captured video after Mr David left (Video: Faye)

Forgotten and ignored by government ministries

More than just a frustrating case of one man and the noise he inflicts on an entire HDB block at odd hours of the night and day, what drew me to this story was witnessing the utter helplessness of the various Singapore government agencies in helping Faye and her neighbours gain back control of the peaceful domestic life they deserve.
In a country as highly regulated and efficient as Singapore, it boggles the mind that one man is allowed and given a free pass to harass his neighbours consistently and without fear of reprisal for eleven long years. This free rein is perplexing given the rise of neighbourly disputes in the press—and these are only the ones that were reported. Many like Faye’s, I’m certain, have gone unnoticed, possibly due to homeowners preferring to let sleeping dogs lie and hope that Singapore’s signature long arm of the law will eventually catch up.
Ultimately, the question government agencies such as HDB, SPF, Ministry for National Development, and the Town Council need to answer is what does it mean to have a home? Should a home be a place for undisturbed rest? If it is, then the neighbours of this Hougang estate have long relinquished that expectation.
Should a home be a place where occupants feel safe? Certainly, safety does not require a person to video-record the short 10 metres journey past a neighbour’s home for fear of untoward retaliation.
Safety encompasses several aspects—some physical, but most excruciating are those that plague the mind. What are life and living if coming home every day means steeling yourself for a night of unprovoked assault, desperately lulling yourself to sleep, and hoping that tonight will be different—that tonight will be a good night.
CCTV capture of the first time Mr David and several representatives visited Faye’s unit (Video: Faye)

Prolonged noise nuisance is still harassment

What’s worth remembering is that neighbourly disputes don’t have to be bold and unabashed, involve water being sprayed in one’s direction, orchids unscrupulously plucked with nary a provocation or interrupting a prayer session with a gong. What’s more insidious than one major act of harassment are several small gestures of assault unravelled over years, serving as a reminder that there’s only one person in control of this situation—and it’s not you.
“I just want the government to install a CCTV outside the unit and catch him in the act,” Claire said when I asked what outcome they hope to get from sharing their story with me. “That is the concrete evidence we need to charge him for nuisance in the court.”
Claire and Joel want Shi-jie and his mother to know that there’s a CCTV camera watching them every day. “HDB should be taking care of this. They’re the landlord. Or send someone to observe what’s happening for at least 24 hours, so they understand what we’re going through.”
For Faye, understandably, the whole thing has been affecting the mental health of everyone at home. “It’s really sad that I can only get undisturbed, peaceful sleep when I’m away from home. Right now, I just want to get proper rest. That’s all.”
 

Scrooball (clone)

Alfrescian
Loyal
Rich folks don’t feel the need to have kids to safeguard their old age retirement in terms of children growing up to support them.

Poor folks want to have kids but can’t afford to.

Middle income folks are the idiots who are neither here nor there and are the ones most likely to have kids.
 

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Foreign buyers with suspicious sources of money are driving up property prices in Singapore.
Private, high-end properties for foreigners, HDB flats for Sinkies.

Chinese national buys 20 units at CanningHill Piers for around $85m​

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CanningHill Piers is a luxury residence that will be part of the integrated redevelopment on the former Liang Court site. PHOTO: CAPITALAND/CITY DEVELOPMENTS
Tan Nai Lun

June 2, 2022

SINGAPORE (THE BUSINESS TIMES) - A Chinese national has bought 20 units at CanningHill Piers, a condominium along the Singapore River, for more than $85 million, local media reported on Wednesday (June 1) and Thursday.
The deal was brokered by ERA Realty Network, which declined to comment on the deal, according to Lianhe Zaobao.
The 20 units that were bought a few days ago include 10 3-room flats priced between $3.1 million and $3.3 million, and 10 4-room units priced between $5.3 million and $5.6 million.
The buyer, who is from Fujian, China, is also said to be considering 10 more units, which would bring the total transaction to more than $100 million, according to Zaobao.
If the buyer goes ahead to purchase 10 more units, the transaction is expected to contribute about $30 million in stamp duties under the new property cooling measures.
As part of the measures introduced last year to cool the property market, foreign buyers have to pay a 30 per cent Additional Buyer's Stamp Duty, up from 20 per cent previously.
The money used to pay for the units was transferred from Indonesia into Singapore, according to industry sources familiar with the deal, Zaobao reported.

CanningHill Piers, a 99-year leasehold luxury residence developed by CapitaLand Development and City Developments Limited, will be part of the integrated redevelopment on the former Liang Court site at Clarke Quay when completed in 2025.
The condominium fetched over $1.18 billion in total sales during its launch weekend in November 2021, with homebuyers snapping up a total of 538 units - or 77 per cent - out of the 696 units at an average selling price of around $3,000 per square foot.
Including the 20 units bought by the Chinese national, 639 units would have been sold in total, making up 92 per cent of the total number of units.
In April last year, Taiwan's Tsai family, which is behind snack food giant Want Want China Holdings, bought all 20 units of the freehold luxe development Eden in 2 Draycott Park for $293 million.
 

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Singapore's weekly dengue cases expected to hit new peak, may surpass 2,000 cases​

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The number of weekly dengue cases here is expected to hit a new peak, said NEA. ST PHOTO: KELVIN CHNG
Fatimah Mujibah

June 3, 2022

SINGAPORE - The authorities have issued 59 stop-work orders to construction sites for repeated mosquito breeding offences this year, as Singapore braces itself for a record high in weekly dengue cases.
Nine contractors will also be charged in court.
This was after the National Environment Agency (NEA) conducted about 305,000 inspections islandwide, including about 2,300 checks at construction sites, uncovering about 9,000 mosquito breeding habitats, the agency said on Friday (June 3).
The number of weekly dengue cases here is expected to hit a new peak, surpassing the highest weekly figure of 1,787 cases in 2020, said NEA in its statement.
Singapore saw its highest number of cases in 2020 - at 35,315.
Last week, 1,569 cases were reported.
The weekly figure may exceed 2,000 this month, with June being the start of the traditional peak dengue season, added NEA.

More than 12,000 cases of dengue have been reported this year so far. This is more than the 5,258 cases logged in the whole of 2021.
Minister of State for Sustainability and the Environment Desmond Tan, who attended a media event at a construction site in Clementi on Friday (June 3), said: “This is a concern for us. We want to enhance and step up our measures to deal with dengue.
“Besides working with the community and grassroots organisations to exercise more control and prevention measures, NEA has also been stepping up inspections.”

He noted that the inspections had found mosquitoes breeding in 60 per cent of household residential units, 24 per cent of common areas and 5 per cent of construction sites.
Companies that have been issued stop-work orders (SWOs) are allowed to only carry out corrective actions.
They must also review the effectiveness of sanitation and vector control programmes within the site.
The order will be lifted only when the measures have been completed and approved by NEA.
On its website, NEA said that construction sites are of particular concern as they can become centres of dengue transmission.
Dengue is transmitted to humans from the bite of an infective mosquito.

In addition to the 59 worksites that were issued SWOs, six contractors have been issued repeated SWOs at the same worksite due to poor upkeep of the sites.
Among the "egregious cases" of premises with multiple mosquito breeding habitats cited by NEA was a construction site in a dengue cluster in Woodlands Avenue 9.
Nine mosquito breeding sites with more than a few hundred mosquito larvae were detected in sanitary facilities, such as toilet bowls, during an inspection in April.
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Sand granular insecticide being placed in toilet bowls/cisterns to prevent breeding of the mosquitos. ST PHOTO: NG SOR LUAN
Another site in Jalan Batai in Upper Thomson Road was found with larvae in places such as ground puddles and a pail.
As at Thursday, there were more than 405 active dengue clusters reported, an increase from the 196 clusters at end-April.
Mr Tan said NEA will not hesitate to issue SWOs to make sure construction firms take the dengue outbreak more seriously.
On the new variant (DenV-3) found in current weather conditions - dry, humid and rainy - that enable breeding mosquitoes to thrive, he urged everyone to work together to do the Mozzie Wipeout, especially in the coming few months.
Welltech Construction project director Teo See Kuang, who oversees the construction site at Block 466A Clementi Avenue 1, among others, said the firm has hired third-party consultants to ensure its sites are free of mosquito breeding.
NEA urged the public and premises owners to take action to break disease transmission, by removing stagnant water and potential breeding sites.
The public are also encouraged to download the myENV app, which can alert users when there is a dengue cluster near their homes.
NEA conducted about 631,000 inspections for mosquito breeding last year.
Forty-three stop-work orders were issued to construction sites, and 54 contractors were charged in court for repeat offences.
 

mudhatter

Alfrescian
Loyal
problems with autocratic regimes
inevitably crop up

what happens when, not if, they fail to deliver?
nobody to check them
stinkies ballless clueless brainless copycat lousy slanties inferior race monkeys
 

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Singapore's weekly dengue cases expected to hit new peak, may surpass 2,000 cases​


The authorities have issued 59 stop-work orders to construction sites for repeated mosquito breeding offences this year. Nine contractors will also be charged in court. More than 12,000 cases of dengue have been reported in 2022 so far.
Fatimah Mujibah

June 15, 2022

SINGAPORE - The authorities have issued 59 stop-work orders to construction sites for repeated mosquito breeding offences this year, as Singapore braces itself for a record high in weekly dengue cases.
Nine contractors will also be charged in court.
This was after the National Environment Agency (NEA) conducted about 305,000 inspections islandwide, including about 2,300 checks at construction sites, uncovering about 9,000 mosquito breeding habitats, the agency said on Friday (June 3).
The number of weekly dengue cases here is expected to hit a new peak, surpassing the highest weekly figure of 1,787 cases in 2020, said NEA in its statement.
Singapore saw its highest number of cases in 2020 - at 35,315.
Last week, 1,569 cases were reported.
The weekly figure may exceed 2,000 this month, with June being the start of the traditional peak dengue season, added NEA.

More than 12,000 cases of dengue have been reported this year so far. This is more than the 5,258 cases logged in the whole of 2021.
Minister of State for Sustainability and the Environment Desmond Tan, who attended a media event at a construction site in Clementi on Friday (June 3), said: “This is a concern for us. We want to enhance and step up our measures to deal with dengue.
“Besides working with the community and grassroots organisations to exercise more control and prevention measures, NEA has also been stepping up inspections.”


He noted that the inspections had found mosquitoes breeding in 60 per cent of household residential units, 24 per cent of common areas and 5 per cent of construction sites.
Companies that have been issued stop-work orders (SWOs) are allowed to only carry out corrective actions.
They must also review the effectiveness of sanitation and vector control programmes within the site.
The order will be lifted only when the measures have been completed and approved by NEA.
On its website, NEA said that construction sites are of particular concern as they can become centres of dengue transmission.
Dengue is transmitted to humans from the bite of an infective mosquito.
MORE ON THIS TOPIC
More dengue patients seen at emergency departments but load is manageable: MOH
S'pore sees surge in dengue cases: How it could affect people and the economy
In addition to the 59 worksites that were issued SWOs, six contractors have been issued repeated SWOs at the same worksite due to poor upkeep of the sites.
Among the "egregious cases" of premises with multiple mosquito breeding habitats cited by NEA was a construction site in a dengue cluster in Woodlands Avenue 9.
Nine mosquito breeding sites with more than a few hundred mosquito larvae were detected in sanitary facilities, such as toilet bowls, during an inspection in April.
dw-dengue3-toilet-220603.jpg

Sand granular insecticide being placed in toilet bowls/cisterns to prevent breeding of the mosquitos. ST PHOTO: NG SOR LUAN
Another site in Jalan Batai in Upper Thomson Road was found with larvae in places such as ground puddles and a pail.
As at Thursday, there were more than 405 active dengue clusters reported, an increase from the 196 clusters at end-April.
Mr Tan said NEA will not hesitate to issue SWOs to make sure construction firms take the dengue outbreak more seriously.
On the new variant (DenV-3) found in current weather conditions - dry, humid and rainy - that enable breeding mosquitoes to thrive, he urged everyone to work together to do the Mozzie Wipeout, especially in the coming few months.
Welltech Construction project director Teo See Kuang, who oversees the construction site at Block 466A Clementi Avenue 1, among others, said the firm has hired third-party consultants to ensure its sites are free of mosquito breeding.
NEA urged the public and premises owners to take action to break disease transmission, by removing stagnant water and potential breeding sites.
The public are also encouraged to download the myENV app, which can alert users when there is a dengue cluster near their homes.
NEA conducted about 631,000 inspections for mosquito breeding last year.
Forty-three stop-work orders were issued to construction sites, and 54 contractors were charged in court for repeat offences.
 

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Project Wolbachia to be expanded to cover a third of HDB blocks from July as dengue cases surge​

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The expansion will see Project Wolbachia deployed at a total of 13 sites, up from the current five. ST PHOTO: LIM YAOHUI
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Timothy Goh
Health Correspondent

June 15, 2022

SINGAPORE - Project Wolbachia, one of the nation's weapons in the fight against dengue, will be expanded to 1,400 more Housing Board blocks from July, Minister for Sustainability and the Environment Grace Fu announced on Wednesday (June 15).
This means the project, currently active in 1,800 blocks, will cover more than 300,000 homes, nearly twice the 160,000 homes currently, and about 31 per cent of HDB blocks in Singapore.
This comes amid concerns that infections here will continue rising.
Ms Fu said that weekly cases may soon cross 2,000.
She was delivering the keynote address at the fifth Asia Dengue Summit, which was organised by the Asia Dengue Voice and Action group and held at Orchard Hotel from June 13 to 15.
This is Singapore's first time hosting the summit, which saw more than 200 clinicians, researchers, government public health leaders and policymakers from across Asia coming together to discuss dengue management strategies for the region.
As at June 14, more than 15,000 cases of dengue have been reported in Singapore in 2022. The numbers are expected to rise even further as the nation has entered the traditional peak dengue season, which usually lasts from June to October.


“This urgent situation calls for everyone, including individuals and premise owners, to do their part to break disease transmission by being vigilant against stagnant water and potential mosquito breeding habitats in our homes and premises,” said Ms Fu.
Professor Duane Gubler, dengue expert advisory panel chairman and Emeritus Professor at Duke-NUS Medical School, said that “business-as-usual” is not an option given the escalating threat of dengue.
“Novel technologies, including Wolbachia and dengue vaccines, provide new tools to complement and strengthen existing dengue control efforts, and prevent epidemic transmission of this disease,” he said.

Launched in 2016, the project involves the release of male Aedes-aegypti mosquitoes infected with the Wolbachia bacteria at selected sites. When female Aedes mosquitoes which are not infected with the bacteria mate with the males, they produce eggs which do not hatch, thus reducing the population of Aedes-aegypti mosquitoes - the main vector of dengue here.
Speaking at the conference on Wednesday, Associate Professor Ng Lee Ching, group director of the Environmental Health Institute at the National Environment Agency (NEA), said that Project Wolbachia has had an “eraser effect” at its current deployment sites, reducing the incidence of dengue in areas such as Tampines and Yishun by up to 70 per cent so far this year.
“The results in existing study sites (have) shown the effectiveness of the Wolbachia technology in the reduction of Aedes aegypti mosquito population in these areas,” she said.
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Mr Deng Lu, a senior scientist at NEA's Environmental Health Institute, explaining the way the automated larvae counter works to Minister Grace Fu at the 5th Asia Dengue Summit on June 15, 2022. ST PHOTO: LIM YAOHUI
Ms Fu said that the expansion of the trial, which will see Project Wolbachia deployed at a total of 13 sites, up from the current five, will allow the authorities to understand the impact of large scale multi-site deployments.
The additional eight sites are: Bedok North, Bedok Reservoir, Chua Chu Kang (Yew Tee), Geylang, Hougang, Punggol, Sengkang and Woodlands.
The sites were chosen based on several factors: historical dengue risk level, Aedes aegypti population, the size and landscape of the area, and NEA’s capacity for producing and releasing the mosquitoes.
AK_msq_150622.jpg

NEA will increase the number of male Wolbachia-Aedes mosquitoes produced per week to 5 million by the end of this year. ST PHOTO: NG SOR LUAN
To support its project expansion, NEA will increase the number of male Wolbachia-Aedes mosquitoes produced per week from the current two million to five million by the end of this year, she said.
Ms Fu added that good environmental management to prevent breeding of mosquitoes is the cornerstone of the NEA's dengue control programme, complemented by strong partnerships across the public, private and people sectors.

A person living in Singapore today is 10 times less likely to get infected with dengue for the first time than someone here in the 1960s, said the minister.
But she noted that this also means there is falling population immunity to dengue here.
And, while Wolbachia technology is promising, it is not an instant, one-stop solution to the dengue problem, and Ms Fu said that the impact of technology is maximised when coupled with existing community efforts.
"Ultimately, individual and community responsibility and actions are still the most critical elements of dengue control."
Prof Gubler said: “The results observed with Project Wolbachia to date are promising, but it is important for the Singapore community to realise that it is not the silver bullet that will control dengue alone. It is thus important for the community to continue staying vigilant and take steps to fight dengue.”
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Minister for Sustainability and the Environment Grace Fu says that weekly cases may soon cross 2,000 here. PHOTO: ST FILE
Speaking at the summit on Wednesday, Associate Professor Daniel Goh, who is from the department of paediatrics at National University Hospital, noted that June 15 is also Asean Dengue Day.
Calling the disease a global and regional threat, Dr Goh said that it places a major burden on public health, a sector that is already dealing with the evolving Covid-19 pandemic.
"Addressing the increasing trend of dengue requires commitment, cooperation and multi-sectoral sustained responses from the public and private sectors and governmental bodies and, more importantly, affected communities," he said.
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Extra $3 surcharge for taxi rides from Changi Airport extended until end-2022​

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Passengers boarding taxis at Changi Airport Terminal 3 on June 24, 2022. ST PHOTO: GIN TAY
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Kok Yufeng
Transport Correspondent

June 24, 2022

SINGAPORE - Passengers taking a taxi from Changi Airport will continue to pay an additional $3 per trip until the end of the year, as the increase in the location surcharge will be extended by six months.
The increased surcharge - which Changi Airport Group (CAG) had earlier said was aimed at ensuring a better supply of cabs to the airport - kicked in on May 19 and was originally supposed to end on June 30.
This surcharge hike will now be extended until Dec 31, 11.59pm, said taxi operator Strides Taxi, a subsidiary of public transport company SMRT, in a Facebook post on Thursday (June 23).
ComfortDelGro, Prime Taxi and Premier Taxi published notices of the extension on Friday (June 24).
Under current regulations, taxi fares here are determined by the operators. Any changes must be lodged with the Public Transport Council in advance and publicised at least seven days beforehand.
With the increase, taxi rides starting from the airport, Changi Air Freight Centre, the Airport Police Station and the Airport Logistics Park of Singapore, will cost an additional $8 every day from 5pm to 11.59pm, and an additional $6 at all other times.
Before the fare hike, the airport surcharge was $5 on Fridays, Saturdays and Sundays from 5pm to 11.59pm, and $3 at all other times.

The decision to raise the surcharge had come amid a reluctance from cabbies to go to the airport to pick up passengers despite a revival in international air travel, resulting in a shortage of cabs and long queues at the airport's taxi stands.
Increasing the surcharge drew more cabs back to Changi, but taxi drivers had told The Straits Times that it does not make up for petrol costs, which have risen by 30 to 40 per cent in the past six months, and the long wait of up to an hour for a fare.
Responding to ST’s queries, a CAG spokesman said the surcharge hike has improved the supply of taxis at Changi Airport, but did not provide more details.

When ST visited Changi Airport Terminal 3 on Friday morning, there were about 30 taxis queuing outside of the arrival hall and passengers were able to board a cab almost immediately.
Cabbies interviewed were not aware that the airport surcharge hike would be extended, but said they welcomed the move.
Mr Toh Cheng Chuan, 68, who has been a taxi driver for 17 years, said he enjoyed picking up fares from the airport because of the increased surcharge.
“I have been going to the airport more frequently. Aside from the surcharge, there are also more passengers because there are more flights,” he said.
Another cabby, Mr Lim Whay Yuan, said he is more attracted by CAG’s own incentive scheme, in which cabbies can earn a daily $10 reward if they make a minimum of three trips to the airport during specific time windows.
“I made an additional $150 in April thanks the incentive. It really adds up,” Mr Lim said.
The incentive scheme will end on June 30.
Asked about the surcharge hike, the 70-year-old added: “Maybe they’re trying to get more taxis to come because they’re trying to open up the airport. They say Changi is the best airport in the world, so how can there be no taxis?”
However, Mr Jovin Lim, 54, who drives a seven-seater cab and makes 10 to 12 trips to the airport daily, said that the surcharge has attracted a lot of smaller taxis to the airport, resulting in longer queues.
“The surcharge makes it difficult for bigger cabs. I waste a lot of time queuing,” he said.
During an announcement earlier this month (June 10) that Terminal 4 will reopen in September and operations at Terminal 2 will be increased to half by October, Transport Minister S. Iswaran had said that the response to the increased surcharge "has been good and generally managing well with demand".
But the minister also said that the situation at Changi is very dynamic.
"When passenger volume goes up, you have to basically see how flexibly we can respond. What we see now is the taxi services have caught up," he told reporters.
"But whether we need to do more, whether we need further adjustments, I think this is something that we are constantly monitoring because this is really a period of quite rapid changes," he added.
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Taxis waiting outside Changi Airport Terminal 3 on June 24, 2022. ST PHOTO: GIN TAY
Last month, 2.47 million passengers passed through Changi Airport - a 28 per cent increase from 1.93 million in April, and 14 times more than in May last year.
With travel restrictions easing globally, Changi Airport's handling capacity is expected to return to pre-Covid-19 levels of 70 million passengers per year by October.

Currently, only T1 and T3 are fully open. They have the capacity to handle 46 million passengers a year, two-thirds of 2019 volumes.
T2, which had been undergoing upgrading works for the past two years, will reopen in phases over the next two years.
The expansion of the terminal is expected to be completed by 2024.
Separately, Strides Taxi will also be raising the charter rates for its London taxis starting from July 1.
It will cost $75 to charter a London taxi for airport arrival transfers and $65 for airport departure transfers - up from the current rates of $55 and $50 respectively.
The point-to-point charter fare for Strides Taxi's London cabs and the hourly charter rate will also go up to $65, from $50 now.
 

blackmondy

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Piss And Poop's job is not to solve problems but to fix those that highlight those problems.
 
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Forum: Tough to get private-hire car rides, even with steep surge pricing​


June 25, 2022

In recent months, I have noticed that the fares of private-hire car rides have risen significantly during peak hours and rainy days.
The surge in fares compared with during non-peak hours can be as much as $10 a trip to a nearby destination.
But even with prices being that high, I have found it more difficult lately to book rides.
I suspect that one reason for this could be that there are now fewer private-hire car drivers, so the demand is much higher than the supply of drivers.
The Land Transport Authority should consider setting up a committee to review the surge pricing framework and find a way to make supply match demand.
More incentives could be given to commuters and drivers to make fares more attractive for both parties.

Alan Chin
 

batman1

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The argument is that : it is not the problem of they not able to solve problems,it is the problem of their pay not enough.:biggrin:
 

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Forum: Current fare structure in private-hire car ride industry needs to change​


JUN 29, 2022

Many comments have been made about the high fares from surge pricing during peak periods for private-hire car rides, and the difficulty in booking rides (Tough to get rides, even with steep surge pricing, June 25; $150 relief welcomed but not enough, say cabbies and private-hire drivers, June 22).
Allow me to share something from a driver's perspective.
Most full-time drivers spend between eight and 12 hours driving. Fares hit extremely high levels for only around two to three hours during this period. During non-peak periods, the fares are often lower than a metered taxi.
In an hour, a driver usually manages an average of two rides and makes an average of about $20 to $30. If you do the maths, after deducting rental of an average of $70 per day and petrol of $50 on average, a typical private-hire car driver takes home about $130 per day.
Divide that by the 10 hours of being on the road, and you get $13 an hour.
Many private-hire car drivers have families to support. How do you do that earning just $13 an hour - without benefits like Central Provident Fund contributions, medical leave and annual leave?
Many go for the incentives offered by the various platforms which can be quite attractive. In general, petrol and rental can be covered if a driver hits about 30 trips a day.

It takes roughly 15 hours to hit 30 trips a day. Do this for an extended period, and one risks developing many health issues.
Hence, many would prefer to get a full-time salaried job if possible.
From the above, it is quite clear that this industry cannot be sustained by fares alone. The profitability of the platforms also takes a hit as they have to keep giving incentives to make sure there are enough drivers to meet demand.
I have the luxury of not having to depend solely on being a private-hire car driver for income as I do this only part-time. My fellow drivers who are doing it full-time have to chase the incentives and dollars to make ends meet for their families.
Perhaps increasing the base fare and placing a cap on the high price surges during peak periods would help. This could lower the need for drivers to chase the price surge to cover the cost of low earnings from non-peak periods.
A huge portion of cost is the rental. Private-hire operators bid aggressively for certificates of entitlement and the costs are passed on to the driver. Perhaps something can be done for such corporate bidding.
Finally, the authorities could consider giving petrol rebates to drivers based on the monthly mileage they clock with an operator, to offset the fuel cost while on the job.

Edmund Loh Siew Kuan
 

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Dealing with noisy neighbours from hell​

Those enduring the noise need all the help they can get - to have some peace and quiet.​

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Rosalind Ang
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Noise pollution has a host of potential ill effects apart from hours of lost sleep. PHOTO ILLUSTRATION: PEXELS

JUL 3, 2022


It’s 3am in the morning. I can hear the racket of mahjong tiles being shuffled next door.
The police had left mere minutes ago after warning my neighbours to stop for the night.
It was my life for more than 10 years.
I grew up in a four-room HDB flat. The neighbours opposite my unit would often play mahjong into the wee hours of the morning. They would also leave their front door and gate open.
As I didn’t have space in my bedroom for a study table, I had to set up a table in the living room and study through the mahjong noise.
My neighbours would also watch television with the volume turned to maximum.
My family’s unit wasn’t the only one affected by the noise. A woman who lived across the corridor had also confronted our neighbour about the birds they kept in cages near the window.

There were at least five birds and they would squawk non-stop throughout the day.
The woman told our neighbour that her sleep had been affected by the birds, but her complaints were ignored.
As it turns out, I wasn’t alone in facing such unruly neighbours.


In the past two years, the Housing Board saw an uptick in feedback relating to noise from residents’ activities, including renovation noise.
Such cases went up by about 25 per cent to 3,200 cases a month last year, compared with 2,500 cases a month in 2020.
In April, The Straits Times reported on a customer service officer who tolerated sounds of dragging furniture and children running and jumping from the unit above hers for about three years.
Her health deteriorated as a result of sleep deprivation and she had to stop working for six months.
She had taken her case to the Community Disputes Resolution Tribunals (CDRT) after trying mediation through the Community Mediation Centre (CMC) three times. Her efforts at mediation had been unsuccessful.

In May, digital media platform Rice Media published a report about a family living in Hougang who suffered 11 years of their neighbour allegedly making banging noises every night. They also reported facing verbal insults.
Their mediation attempts were likewise unsuccessful.
My family tried approaching our neighbours to speak to them. When our attempts at communication failed, we resorted to calling the police.
In response, the neighbours threatened to physically assault my father.
HDB’s advice to those facing neighbour disputes is to “communicate with your neighbours politely, listen to them and be willing to compromise” before seeking mediation services, according to its website.
Residents are advised to be considerate to neighbours and to observe the quiet hours between 10.30pm and 7am, according to general guidelines by the Municipal Services Office.
The effects of noise are not measured only in hours of lost sleep.
According to Harvard Medicine, noise pollution has a host of potential ill effects, such as causing or worsening cardiovascular disease, mental health and cognition problems, including memory impairment and attention deficits.
Noise pollution can also cause childhood learning delays and low birth weight.
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ST ILLUSTRATION: CEL GULAPA
Noise can be difficult to police because it comes from within other units. Unlike other pollutants such as smoke and litter, noise cannot be physically blocked from entering your home.
As a result, it is difficult to get concrete proof of the source of noise. You cannot simply close the windows or doors to block out the noise. Noise goes through walls, doors, ceilings and floors.
Some have resorted to drastic means after failed mediation attempts.
The customer service officer eventually rented a bedroom in a landed home elsewhere to stay in. The family in Hougang continues to document the daily banging they face on video-sharing platform TikTok.
They are not the only ones who have taken matters into their own hands.
In 2017, a family built a wall barbed with cacti and durian husk across the common corridor to keep out their neighbour, who often splashed a foul-smelling substance across their door and the corridor.
The neighbour was eventually arrested for being a public nuisance.
Residents at this Yishun flat have built a wall barbed with cacti to keep out a neighbour who has been splashing oil mixed with urine across their door and along the corridor in the early hours nearly every day. Balls of toilet paper and used sanit

A wall barbed with cacti and durian husk built by a family to keep out their neighbour. PHOTO: ST FILE
At present, the National Environment Agency publishes regulations limiting noise from vehicles, construction and industrial premises.
No specific limits are prescribed for residential noise.
Under the Community Dispute Management Framework (CDMF) to manage quarrels between neighbours, warring parties are encouraged to settle their problems through mediation before filing a case with the CDRT, which will pass judgment on the matter.
According to the Miscellaneous Offences (Public Order and Nuisance) Act, a person found guilty of causing annoyance or inconvenience to the occupier of any premises in the vicinity or to anyone lawfully using any public road or in any public place can be fined up to $1,000.
Anyone found guilty of breaching the requirement of a magistrate’s order to stop nuisance or to prevent nuisance from recurring can be fined up to $2,000.
In April, a community advisory panel was formed to tackle unacceptable neighbourhood noise from residents as well as outdoor spaces, such as basketball courts and coffee shops.
The panel aims to establish what unacceptable noise levels are when, for example, residents drag furniture, slam doors or play loud music, and look into the feasibility of a guideline for noise levels in decibels.
The panel will propose a set of community norms by the end of the year to serve as a benchmark and common reference for public advisories, and when facilitating mediation at the CDRT.
I often felt that there was nothing I could do if my neighbours refused to cooperate. It was incredibly frustrating as a home is a place for peace and quiet, and yet that peace is regularly broken by the inconsiderate antics of my neighbours.

In 2019, I finally found peace – my family moved out of the flat.
Appealing to a sense of civic responsibility and common decency works most of the time.
When that fails, the conflict resolution process that people face when dealing with neighbours from hell is often drawn out, exhausting and has no guarantee of easing the problem.
I hope that the panel gives some teeth to those dealing with irresponsible and uncooperative neighbours. Because they certainly need all the help they can get – and a good night’s sleep.
 

LITTLEREDDOT

Alfrescian (Inf)
Asset

Forum: Communication and mediation do not work with noisy, self-centred neighbours​

Jul 5, 2022

The majority of our population live in apartment buildings. Noise pollution, littering, obstruction in corridors, problems with pets and foul smells are common issues that arise in community living.
Panels have been set up to handle these problems, but none seems able to solve them.
The experience of many over the years has shown that HDB's advice on resolving neighbour disputes - to communicate politely, listen and be willing to compromise before seeking mediation - does not work with self-centred people.
Just look at Ms Rosalind Ang's description of how her neighbours resumed their 3am mahjong session just minutes after being warned by the police to stop - which may sound funny but is unfortunately what happened (Dealing with noisy neighbours from hell, July 3).
The law-abiding victims are the ones who suffer and eventually move out to avoid trouble.
This is a bad outcome and will encourage others to become uncooperative neighbours.
It is time to review the Miscellaneous Offences (Public Order Nuisance) Act to more effectively deter such behaviour.

In our densely populated living environment, peace and quiet are critical to living in harmony. We should not allow the few uncooperative, selfish people to ruin the lives of the majority.

Goh Boon Kai
 

LITTLEREDDOT

Alfrescian (Inf)
Asset

HDB will review policies for coffee shop food affordability if necessary: Desmond Lee​

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Some tenants at a coffee shop in Tampines which was sold for $41.68 million said rents there have surged since April. ST PHOTO: ALPHONSUS CHERN
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Anjali Raguraman
Consumer Correspondent

July 6, 2022

SINGAPORE - The Housing Board regularly monitors the resale market for HDB coffee shop transactions, as well as the prices of food, and "will not hesitate to review its policies to address affordability concerns", said National Development Minister Desmond Lee.
Mr Lee was replying via written response on Tuesday (July 5) to parliamentary questions on efforts to keep food prices affordable, after several multimillion-dollar transactions for coffee shops came under the spotlight in recent weeks.
The questions came from MPs Jamus Lim (Sengkang GRC), Sharael Taha (Pasir Ris-Punggol GRC), Shawn Huang (Jurong GRC), Foo Mee Har (West Coast GRC) and Murali Pillai (Bukit Batok), as well as non-constituency MP Hazel Poa.
The queries arose after news reports last month that a coffee shop in Tampines Street 21 was sold for a record $41.68 million, while a Yishun Street 81 coffee shop changed hands for $40 million.
Some tenants at the Tampines coffee shop told The Straits Times that rents there have surged since April.
Mr Lee said that there are currently more than 770 HDB coffee shops, of which 400 were sold by the statutory board in the 1990s to "encourage private-sector ownership in running these coffee shops".
HDB stopped selling coffee shops in 1998.


While the Tampines and Yishun coffee shops that were sold for record prices were privately owned, such transactions are a minority, Mr Lee said.
He added that 70 per cent of resale transactions of sold coffee shops since 2010 were below $10 million, with an average of 15 transactions yearly since 2010.
While Mr Murali had asked if the Government will introduce rent control measures for stallholders at eating houses in mature estates, which are where high-value sales "seem to be taking place", Mr Lee replied that such restrictions may result in unintended impacts.

"For example, by controlling rent, we could end up reducing the incentive for coffee shop owners to invest in improving their coffee shops to provide better services and facilities to customers," Mr Lee said in his written reply.
Instead, Mr Lee said, HDB currently ensures that people can easily access affordable and quality food within public housing estates through a good supply of coffee shops, and regulation of price-quality tenders for coffee shops run by HDB.
For example, the two coffee shops in Tampines and Yishun have five and seven other coffee shops, respectively, within a 400m radius.
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The Yishun Street 81 coffee shop which changed hands for $40 million. PHOTO: LIANHE ZAOBAO
Mr Lee also said the Bukit Batok Street 11 coffee shop that was sold for $31 million in 2015 has six other coffee shops within the vicinity. He added that food prices at the coffee shop are only "marginally higher" by 10 to 20 cents, while a cup of coffee is the same price as that at other nearby coffee shops.
He revealed that HDB will complete another 30 coffee shops in the next four years, in addition to the 34 new ones in the past four years. This is in addition to more than 100 hawker centres here, with four more to start operations this year, and seven being planned or under construction.
Another way prices have been kept affordable is via the regulation of price-quality tenders, started in 2018 in HDB coffee shops.

Factors such as the availability of budget meals, good track record and community initiatives made up half of the points assigned to asses the quality of the operator.
Such operators typically provide budget food options at every stall, priced at around $3, said Mr Lee.
"We are mindful of the need to ensure that residents have access to affordable cooked food options, and of the potential impact of resale transactions," he said.
"Ultimately, consumers must be given the choice to go elsewhere. This applies to stallholders as well. If the rents set by coffee shop owners are too high, stallholders could move to other eating establishments, resulting in vacant stalls and holding costs for the owners."
 
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