Telcos offer beyond mobile services....you also have cable, broadband and line land etc.
Also there are corporate and individual customers who hve different needs.
Though most go to a telco shop to procure a phone, there are others who visit the shops for other service.
The 2 shops you mentioned are very different....the one in plaza sing is a full service one vs the hougang mall one thats only a franchisee shop which is not even owned by Starhub.
You can't even pay your bill or return your cable set top box at the latter shop.
Be an intelligent consumer and know the difference.
Merry Christmas, Narong. Thank you for your posts. You are good, clear and objective unlike some posters who can reason clearly.
Despite some forumners trying to divert the gist of this thread, they never questioned my point that waiting times were 4 hrs and 5 to 7hrs. The crux of the problem is that many facilities cant cope with the overcrowding and influx of 3rd rate foreigners.
Even Health Minister is appealing to singaporeans to stay healthy and not to be hospitalised. GKY is a lame man who misses the root cause of the shortage of hospital bed problem - the pap failing to plan ahead of expected demand. Did LKY contribute to the bed crunch? Did GCT contribute to the bed crunch? Did BYK contribute to the bed crunch? Why didn't LKY, GCT and BYK stay healthy and not be hospitalised? Can GKY please scold pap MPs like LKY, GCT and BYK for getting sick and contributing to the sick bed problem!
Some forumners are like GKY, miss the root cause of the long waiting time