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Raymond Lim thinks he can decipher poor bus schedules by just one bus ride. One writer in TODAY indirectly (and perhaps unintentionally) slams his "wayang".
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Service 960, another view
Long waits may not be a daily occurrence but they happen frequently enough
Letter from Chan Whye Chuen
I READ in your newspaper about Transport Minister Raymond Lim's ride on a Service 960 bus (Sept 15).
It mentioned that the situation had improved and that commuters can use real- time bus arrival information to decide on how they want to travel.
I would like to thank Mr Lim for his initiative and interest in the above service. In case, Mr Lim, based on the above visit, concluded that the service has improved, kindly allow me share my experience.
On Sept 18. I arrived at the bus stop in front of Block 270, Bukit Panjang, at 2.35pm, to travel to Bugis Junction.
The next Service 960 bus (licence plate number TIB 1104 K) arrived at 3.10pm. The bus was packed but the driver was kind enough to stop and allow the lot of us to board. However, in order for us to board, the driver had to ask the people already on board to move to the rear to make room for us. It had been a good 35-minute wait. I do not know how long we would have had to wait for the next bus had we failed to board that one.
As for the return journey, I reached the bus stop opposite Bugis Junction at 7.30pm.
The information board indicated that the next bus would arrive in nine minutes. No bus drove up at the announced time although the board indicated "Arr" (arrive). It then indicated that there would be a bus in another nine minutes. Another nine minutes went by but there was still no bus. I had by then given up on the information board.
A Service 960 bus (bearing licence plate number TIB 1144 U) arrived at 8pm. It had been a 30-minute wait. Altogether, I lost 65 minutes that day at the two bus stops.
Although this may not be a daily occurrence, it has happened frequently enough.
I began writing to the operator about the sub-standard service in 2007-08. I also wrote to various authorities but stopped doing so somewhere along the way.
I would have continued to live with it had I not seen your report.
I am writing in not to seek an improvement in the service. I gave up on that long ago. I only want to share the real experience on the ground.
++++++++++
Service 960, another view
Long waits may not be a daily occurrence but they happen frequently enough
Letter from Chan Whye Chuen
I READ in your newspaper about Transport Minister Raymond Lim's ride on a Service 960 bus (Sept 15).
It mentioned that the situation had improved and that commuters can use real- time bus arrival information to decide on how they want to travel.
I would like to thank Mr Lim for his initiative and interest in the above service. In case, Mr Lim, based on the above visit, concluded that the service has improved, kindly allow me share my experience.
On Sept 18. I arrived at the bus stop in front of Block 270, Bukit Panjang, at 2.35pm, to travel to Bugis Junction.
The next Service 960 bus (licence plate number TIB 1104 K) arrived at 3.10pm. The bus was packed but the driver was kind enough to stop and allow the lot of us to board. However, in order for us to board, the driver had to ask the people already on board to move to the rear to make room for us. It had been a good 35-minute wait. I do not know how long we would have had to wait for the next bus had we failed to board that one.
As for the return journey, I reached the bus stop opposite Bugis Junction at 7.30pm.
The information board indicated that the next bus would arrive in nine minutes. No bus drove up at the announced time although the board indicated "Arr" (arrive). It then indicated that there would be a bus in another nine minutes. Another nine minutes went by but there was still no bus. I had by then given up on the information board.
A Service 960 bus (bearing licence plate number TIB 1144 U) arrived at 8pm. It had been a 30-minute wait. Altogether, I lost 65 minutes that day at the two bus stops.
Although this may not be a daily occurrence, it has happened frequently enough.
I began writing to the operator about the sub-standard service in 2007-08. I also wrote to various authorities but stopped doing so somewhere along the way.
I would have continued to live with it had I not seen your report.
I am writing in not to seek an improvement in the service. I gave up on that long ago. I only want to share the real experience on the ground.