I went to their service centre at Century Square lately, just a week before they closed all their service centres & centralized all their service centres to one left at Vivocity; this was the information I was given.
I have not been to Nokia service for many years, few years back their phones, especially their new ones ( any first gen), have problems & it is quite common to visit their service centres for sw upgrade & some hardware problems. Those days their service centres sucks, but they had improved.
It had been 3 or 4 years I have not been there, suprisingly it had improved a lot.
I will still stick to Nokia for their keybooard & familarity with their system; you may say old fashion as bit. I am 'three thumbs' with the touch screen on the small area of screen...tried many times, I just cant get the alpha right!...
Nokia is still all right...they would not close down, there still a lot of users out there, needing a phone with a keyboard...