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[Singapore] - foodpanda customer goes to help centre after meal delayed by over 1 hour, receives full template reply

UltimaOnline

UltimaOnline

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https://mothership.sg/2021/07/foodpanda-customer-receives-template-reply/
 
Good that Food Panda has a template for communications. This is proper "systems and methods", a good way to maintain professionalism.
 
Can someone pls explain what is the value of the voucher? If they offer a $100 voucher that’s a fair deal :biggrin:
 
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