this was the first shopping centre sent up in the entire estate more than 10 years back, renowed for its low quality service, high prices and limited choices of products. Go see the wet market and try the food outlets there and you will know. With the place now still in 'renovations' after more than 3 years, whatever improved services, quality and prices over the years have long since evaporated into thin air and that is why so much frustrations from residents all around. Just that some people living in high heavens do not know and do not get it.
Cheers