MBS: 'What kind of compensation do you want!?'

[makapaaa]

Posted on 23 Aug 2010
How come? I had to pay to enter free-entry MBS Skypark Observatory

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Enraged
68%


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Shiok!
2%


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LOL!
5%


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So sad
5%


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Sure or not?
0%


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Bochup
20%


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STOMPer Anon paid to sign up for the Marina Bay Sands Skyparks package so he could visit the Skypark Observatory, but found out later that it was free entry to all guests. He feels that he was misled by the advertisement posted on the website.

The STOMPer said:

"I signed up for Marina Bay Sands' widely publicized Skyparks package in great hopes of visiting the skypark observatory, only to discover that there were no tickets needed to enter the observatory.

"My complaints were shrugged off by the quality assurance staff who said: 'But I'm sure you had a good time sir." when I pointed out the discrepancies in the advertisements.

"And when I asked for compensation because I had paid for something all hotels guests have access to, the duty manager responded 'What kind of compensation do you want!?'

"The SkyPark is open to all guests."




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Keywords: Marina Bay Sands Skypark , lousy customer service , advertisement

 

[Ramseth]

It's commonsense. After I sold something to you for $XXX, I'm still entitled to give discounts for remaining stocks, even for free. I don't have to compensate you or sell at same price to others. At the time you bought, it was a fair and willing transaction. What if the demand and price increased after you bought? Are you going to compensate me for missed-out profits? Anyway, the cost is most probably priced into the rates for hot guests.

 

[Jabba]

simple...were u a hotel guest? no? u pay...period....

 

[pfingo]

typical CB...always must have incentive over others, if not, it's pap or god fault

 

[Don Muthuswamy]

Dont like 2 pay dont go lor. Ok, others got it free so? Since when is the world fair in the 1st place?