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- Jul 19, 2008
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A few has already suggested that lack of training is one of the causes. Frankly, the onus is really on the employer to provide that training. Manning a stall in food court, you would expect the owner to at least teach them the proper names of the few dishes they sell.
I view FTs quite differently from you. Importing FTs for such jobs are a definite no-no for me. I would rather the operators pay their staff the going rate and charge the consumers accordingly. Importing of FTs should be reserved for skills that we are short of.
I returned to Singapore earlier this week after being away for 4 years. The number of FTs is not as high as I expected from reading in this forum. One annoyance though, was eating 马灯木打马 at a roti prata stall.
Malaysians have been serving in local restaurants for as long as I can remember. So, I assume there is a real challenge in recruiting local staff for them. But a roti prata stall?
On the bright side, I was dining at The Prime Society and was served by 3 different Singaporeans. Not a FT was in sight amongst the service staff. All 3 looked pretty young (A levels or University students) and were not experienced servers, but I left an additional 10% tip on top of the service charge.
Perhaps, if the economy tanked further, we'll have more of these people available to the F&B operators.
where is the prime society???
So ur hoping the economy tanks further so that more sinkees will accept traditional low paying jobs so u can get service from them???
How was their service? U said they were new.
I guess u guys would communicate in english.