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Feb 26, 2010
Two-cloth cleaning practice
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I THANK Mr Lim Zi Zhao for his online feedback, 'Concern over cleaning practice at mall eatery' (Feb 18)
Our practice is to use different cloths to clean cutlery and tables. In fact, to ensure the highest hygiene standard, we have even implemented a two-cloth system to clean tables. The first cloth is to clear the leftovers and the second to wipe the table clean.
We have conducted an investigation with an official from the National Environment Agency. We viewed the closed-circuit TV footage of the date and time of the incident. However, we were unable to establish that the cleaners did not follow our standard practice. Nevertheless, we will monitor the outlet closely to ensure the maintenance of our hygiene standard.
Sharon Mak (Ms)
Senior Marketing Executive
Banquet Holdings
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Two-cloth cleaning practice
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<!-- end left side bar --><!-- story content : start -->
I THANK Mr Lim Zi Zhao for his online feedback, 'Concern over cleaning practice at mall eatery' (Feb 18)
Our practice is to use different cloths to clean cutlery and tables. In fact, to ensure the highest hygiene standard, we have even implemented a two-cloth system to clean tables. The first cloth is to clear the leftovers and the second to wipe the table clean.
We have conducted an investigation with an official from the National Environment Agency. We viewed the closed-circuit TV footage of the date and time of the incident. However, we were unable to establish that the cleaners did not follow our standard practice. Nevertheless, we will monitor the outlet closely to ensure the maintenance of our hygiene standard.
Sharon Mak (Ms)
Senior Marketing Executive
Banquet Holdings
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