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- Jul 14, 2008
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I have this Villeroy & Boch WC which was leaking previously.
So, I suspect it was a outlet valve washer problem & I went to look for a replacement. The trouble was that the local showroom did not have one in stock so I got a compatible one (Fix-A-Loo brand) from Bunnings.
This is a mistake!
The washer work well for a few months and suddenly, my stupid $1000 WC gave problem again, water leaking into the pan. It took me 2 months to find out what was wrong.
The cheap compatible washer had swell and was unable to close the valve!
Back to the supplier who has stock of the original washers now. Cost me $12 and it is made of some silicone membrane, not rubber. (I almost paid $78 to get the entire cistern outlet replacement to solve the problem)
Lesson learnt.
1. When buying upmarket stuff, make sure there are plumbers around who know the product. Everyone seems to know Coroma but not V&B.
2. Use back the original spare parts, esp with this German-designed cistern mechanism. They are more expensive but they work!
http://www.estrading.com.au/www/607/files/66540101cb.jpg
So, I suspect it was a outlet valve washer problem & I went to look for a replacement. The trouble was that the local showroom did not have one in stock so I got a compatible one (Fix-A-Loo brand) from Bunnings.
This is a mistake!
The washer work well for a few months and suddenly, my stupid $1000 WC gave problem again, water leaking into the pan. It took me 2 months to find out what was wrong.
The cheap compatible washer had swell and was unable to close the valve!
Back to the supplier who has stock of the original washers now. Cost me $12 and it is made of some silicone membrane, not rubber. (I almost paid $78 to get the entire cistern outlet replacement to solve the problem)
Lesson learnt.
1. When buying upmarket stuff, make sure there are plumbers around who know the product. Everyone seems to know Coroma but not V&B.
2. Use back the original spare parts, esp with this German-designed cistern mechanism. They are more expensive but they work!
http://www.estrading.com.au/www/607/files/66540101cb.jpg