Chitchat cheque lost by bank who is responsible ?

[hollowman]

If you dropped a cheque with your name, account number and contact number at the back of the cheque into the cheque deposit box in the bank and after several days nothing happened and the bank said they didn't received the cheque, what should you do ?
Do you need to ask the party that issued you the cheque to reissue or the bank is responsible to settle this for you ?

 

[Leckmichamarsch]

Make police report...give copy to bank n wait

 

[hollowman]

Make police report...give copy to bank n wait

Are you serious make police report ?

 

[kkbutterfly]

Are you serious make police report ?

he just teasing you la.
correct way is bang table and tell them you want to deposit 1 million joss paper .

 

[zhihau]

Do you need to ask the party that issued you the cheque to reissue or the bank is responsible to settle this for you ?

If you had deposited the cheque, ask the bank to check their CCTVs.

 

[hollowman]

If you had deposited the cheque, ask the bank to check their CCTVs.

This is to prove i was not lying but eventually the cheque amount and payer details will still need to be refurnished. Damn in this digital era cheque should be obsolete.

 

[jw5]

Good question. I have asked this question before in the forum, but nobody could provide a good answer or some personal experience. I don't have any experience of lost cheques, but would suggest the following: Only deposit cheques into the deposit box for those of small amounts (which you are prepared to lose) or cheques which you write to yourself (from another bank or account). For cheques of big amounts issued by a third party, go to the counter and insist on a bank-in-slip/receipt, especially if you forsee problems in getting the third party to issue you a new cheque after 6 months.

If you dropped a cheque with your name, account number and contact number at the back of the cheque into the cheque deposit box in the bank and after several days nothing happened and the bank said they didn't received the cheque, what should you do ?
Do you need to ask the party that issued you the cheque to reissue or the bank is responsible to settle this for you ?

 

[hollowman]

Good question. I have asked this question before in the forum, but nobody could provide a good answer or some personal experience. I don't have any experience of lost cheques, but would suggest the following: Only deposit cheques into the deposit box for those of small amounts (which you are prepared to lose) or cheques which you write to yourself (from another bank or account). For cheques of big amounts issued by a third party, go to the counter and insist on a bank-in-slip/receipt, especially if you forsee problems in getting the third party to issue you a new cheque after 6 months.

Exactly . It is very difficult to get the cheque reissued at corporate levels. Lesson learnt is to insist a counter checkin for big amount cheque.

 

[hollowman]

It is puzzling where could the cheque gone to ? blown by the wind during collection time ? Bank staff collected and threw it accidentally with some rubbish ? Mounted at the wall gap in between the box ? landed on floor and stick to someone's shoe and transported it elsewhere ?

 

[jw5]

Could be anything since they are handled by humans and humans can make errors. But your last 2 suggestions are quite innovative.

It is puzzling where could the cheque gone to ? blown by the wind during collection time ? Bank staff collected and threw it accidentally with some rubbish ? Mounted at the wall gap in between the box ? landed on floor and stick to someone's shoe and transported it elsewhere ?

 

[hollowman]

Could be anything since they are handled by humans and humans can make errors. But your last 2 suggestions are quite innovative.

yes during dropping better ensure we slide into the empty box and not into the wall and box gap and it will forever be there till they relocate the cheque box

 

[eatshitndie]

drop boxes for checks at banks these days are so archaic. never trust any drop box in sg, especially if it doesn't have an electronic keypad, ask for pin, and dispense a printed receipt. for depositing or cashing checks always face a bank teller behind a counter and get a receipt. in u.s., banks have done away with old fashioned (stupid) drop boxes as many checks have been lost and or gone missing. you can now deposit your check at the atm by punching in your pin, select check deposit, type in $ amount, insert check face up in slot (it scans), and obtain a printed receipt. can't go wrong with this method for the last 6.9 years when it's implemented. why sg banks so old school? lines at teller always so long? no sexpress and sexclusive service for clients with millions in transactions or online services? my family biz deposits tens of thousands of sgd every 6.9 days and still have to queue up at bank counter to deposit cash and checks. sometimes have to wait 6.9 hours! even at so called sexpress line. sg banks need competition from abroad and a thorough overhaul.

 

[sweetiepie]

KNN another lao cb finance people @ginfreely at work KNN control money for big organisation KNN

 

[halsey02]

It is puzzling where could the cheque gone to ? blown by the wind during collection time ? Bank staff collected and threw it accidentally with some rubbish ? Mounted at the wall gap in between the box ? landed on floor and stick to someone's shoe and transported it elsewhere ?

The cheques are removed from the locked box by a bank officer & brought to the back room...what is the procedure these days, I can't comment, for I have not been working in a bank's back room for ages. There are still human errors to be made, misplaced the cheque? or due to the person in charge of emptying the cheque having a bad day etc..

Best, like someone suggested, you want to make sure that, that cheque gets cleared...however long the queue is at the counter, get it deposited over the counter...you have on the spot verification & printed proof. You should have check your account on-line, one day after the cheque was placed into the cheque depo box...it should show the amount on hold.

Off the tracks....some years ago, I was in Penang, went to one of their banks lobby to withdraw cash & noticed a cheque deposit machine that had a screen...you deposit the cheque into the slot, it will scan the cheque & display it...dunno, if it will print out a copy for you as an evidence of depo or not, but it will issue a receipt, accepting the deposit of that cheque, that shows DEPO machine number, time date, location etc.

Have not seen one in Singapore to date...the only ones, we see are those with the slit of a slot...like 'voting is secret'...anyway, you should ask for a CCTV review...but it may cost you time & maybe money...& may have to make a police report...if it is for a $50 cheque..forget it...unless it is pay to bearer the amount of S$1,000,000

 

[bobby]

Very shocking indeed...where got people still issue bank cheques these days?

 

[halsey02]

Very shocking indeed...where got people still issue bank cheques these days?

They still do...received one recently!.

 

[rocket]

It is rare to have cheque missing. But seems it do happen.
First u got to file a police report or inform both the depositing bank and issuing bank that u want to make a police report about missing cheque.

They may investigate upon hearing this.
But it will only be a case when report is filed.

 

[rocket]

Just snap a pic of cheque before throwing into box.

 

[rocket]

Very shocking indeed...where got people still issue bank cheques these days?

Singapore pools still issue cheques.
Never heard they pay now or pay lah yet.

 

[bobby]

A lost or misplaced cheque has many administrative bank procedures.

A "stop payment' has to be issued against that missing cheque and in some cases, letters of indemnity, are required too.