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S'porean woman, 59, loses S$570 SG60 vouchers, somebody spent them in Yishun over 2 weeks
She was hoping to use them for Deepavali.
Daniel Seow
November 13, 2025, 11:13 AM
A 59-year-old Singaporean woman living in Bishan, who tried to claim her S$600 SG60 vouchers, was shocked to find that an unknown person had already used S$223 of it to make purchases in Yishun.
The woman made a police report and informed her nearest community centre (CC), but the vouchers continued to be used up.
She only managed to spend S$30 of the vouchers herself before the remaining S$570 was wiped out over a span of 13 days.
Spending spree in Yishun
The woman, who wishes to be known as Patricia, told Mothership that she decided to claim her SG60 vouchers on Sep. 25, as her May 2025 Community Development Council (CDC) vouchers were running low.
At around 4pm, she logged into her account on her computer using her Singpass and completed the two-factor authentication (2FA) using her mobile phone.
However, Patricia discovered that S$223 of the vouchers had already been spent.
Based on a police report seen by Mothership, 12 transactions were made from Sep. 18 to 24 at various locations in Yishun, such as supermarkets, minimarts, an eatery and a pet shop.
This included multiple visits to Kim Eng Mini Supermarket, halal supermarket Toko Warisan, and Indonesia Selera Corner Yishun.
The largest transaction amongst these was a S$60 purchase at the Sheng Siong Junction Nine outlet on Sep. 18.
After checking with her family, Patricia was told they had not accessed her vouchers.
She also said she does not recall having shared her vouchers or voucher link with anyone.
S$570 spent in 13 days
Worried, Patricia called the People's Association (PA) office, and was initially told to proceed to her nearest CC, Marymount CC, to collect a new set of vouchers.
But as Marymount CC was closed that afternoon for a staff event, she lodged a police report instead.
The next day, on Sep. 26, she informed Marymount CC staff about her case and was informed to wait for the result of police investigations.
Patricia also called PA again and asked them to freeze her vouchers, and was told that they would put in a request.
She eventually managed to use S$30 of the vouchers herself.
But by Sep. 30, the remainder of the vouchers had been spent.
Patricia said that she was upset to see the vouchers being used up so quickly, as she would otherwise have used them to purchase food, groceries, toiletries and other household items.
"I use it only once a week and try to stretch the vouchers for as long as possible so I can use it when I really need it," she said.
The vouchers would also have been a big help as she was preparing to celebrate Deepavali at the time, she added.
In emails from Marymount CC sent in early October, Patricia was told that the police would be working with Central Singapore CDC on the investigation.
She was also told that once the case is closed, the CDC would determine the next course of action "which may include reissuance and voiding of existing voucher
Authorities investigating the matter
As of Nov. 13, Patricia said she has yet to hear any concrete updates on her case.
She said she hopes the authorities would be able to crack down on such voucher thefts.
One of Patricia's fears was that her address may have also been compromised, as it is displayed on the voucher page.
As such, she urged authorities to consider using more secure methods for voucher distribution.
In response to Mothership's queries, the police confirmed that a report was lodged and investigations are ongoing.
Mothership also understands that PA is working closely with the police on their investigations and has no further comments.
Top image from Canva/Patricia
