SIX YEARS INTO HYFLUX's COLLAPSE: Where did the “missing” $3 Billion go? Some investigations drag out for years and such mysteries never get solved.

Hyflux sought to position itself as a growth company instead of utility company to get better valuations​

Concerns over the water treatment company being rerated from a growth company to a utility company emerged in a meeting in January 2011.


Concerns over the water treatment company being rerated from a growth company to a utility company emerged in a meeting in January 2011.

Aug 20, 2025

SINGAPORE - Hyflux sought to position itself as a growth company rather than a utility company to get better market valuations, the lead counsel for Olivia Lum told the court on Aug 20.

Building a strong pipeline of projects, including Tuaspring, was one strategy to achieve this, added Senior Counsel Davinder Singh on the fifth day of the criminal trial involving Lum, former chief financial officer Cho Wee Peng and four other former independent directors.

Mr Singh took the prosecution’s second witness, Ms Winnifred Heap Ah Lan, through minutes taken during a series of risk management committee meetings, in which managing shareholder confidence was a growing focus. Ms Heap was Hyflux’s head of corporate communications and investor relations at the time.

Prior to Hyflux being named preferred bidder for the Tuaspring project in March 2011, concerns over the water treatment company being rerated from a growth company to a utility company emerged in one such meeting in January 2011.

In one section, Ms Heap had presented on the difference between a growth company and a utilities company.

According to minutes from that meeting, she had said: “Once a growth company proves that it can deliver results, the market rewards them ahead of time, such an example being Apple Inc. On the other hand, the PE (price to earnings) ratio of a utilities company is comparatively lower and the market only rewards the company when delivery is proven.”

When asked by the prosecution on Aug 19 why concerns emerged over the possibility of Hyflux being rerated, Ms Heap had responded: “I don’t think there was a concern. It’s more a fact that as a listed company you need to know how you are positioned and what is your strategy. So I think the idea of this risk management meeting was really to set up some kind of a discipline surrounding that.”

In his cross-examination on Aug 20, Mr Singh also made reference to this meeting. What was being discussed was the importance of keeping that positioning, so that the market will continue to treat Hyflux as a growth company, he said.

“As far as you were concerned, this was an exercise conducted in good faith, not just in Hyflux but in the interests of its shareholders. And it was an exercise to continue positioning of Hyflux as a growth company truthfully?” he asked.

Ms Heap agreed.

He also asked what she meant by setting up “some kind of a discipline”, to which she responded: “It’s really a process you want to put in place, take feedback from shareholders and stakeholders, and look at their concerns.”

Mr Singh asked if the exercise to put this process in place “was being conducted honestly and truthfully”. Ms Heap concurred.

She had earlier told the court that the risk management committee discussed the need to grow Hyflux’s order book and continue to win new contracts, as existing long-term contracts tend to provide recurring income but “might not give the delta incremental growth.”

This was a vital difference, Mr Singh pointed out, as the market would value differently a growth company that continues to win new orders and contracts, from a utilities company earning income from long-term contracts.

When asked about whether divestments were part of Hyflux’s business model, Ms Heap replied: “We call that capital recycling. The capital requirements for a water plant can be quite huge. The idea is to recycle assets and get the valuation out of it and reinvest into another water plant. The strength is the company has expertise to originate new water plants.”

Mr Singh asked: “And the feedback you received from major shareholders and analysts reports led you to present that ... as key shareholders have been increasing their holdings, it is important to continue to position the company as a growth company, and therefore important to continue to do so for the purpose of its valuations?”

Ms Heap replied: “Correct”.

When questioned on her presentation that “the company is compromising returns with low bid for Tuas desalination plant. This perception should correct itself with the continued financial performance of the company, Ms Heap explained that the perception refers to the “relationship between low returns and financial performance of the company.”

The company’s “profitability may be compromised but if it is able to deliver earnings progressively then the perception would be corrected,” she said.

The hearing continues.
 

From high tide to low ebb — the billion dollar mirage of Hyflux​

Once celebrated as Singapore’s homegrown water technology champion, Hyflux’s mounting losses, overleveraging, and failed rescue bids turned it into one of the country’s most high-profile corporate collapses.

By Zat Astha / 12 Aug 2025
A Hyflux building at Kallang Bahru, 3 Jun 2020. The buildings looks like it is empty and unoccupied. The gates are locked and there are no guards in sight.


The Straits Times
Fallout explores the stories behind brands that rose quickly, captured imaginations, and then lost their footing. Each instalment traces the journey from early promise to public scrutiny, examining how ambition, changing tastes, and unforeseen challenges can upend even the brightest ventures. Through thoughtful reporting and careful reflection, the series looks at what happens after the spotlight fades—and what these stories reveal about the worlds that created them. Today, we train our sights on Hyflux.


In May 2018, the queue outside Hyflux’s headquarters told a story more vividly than any court filing. Elderly investors clutched plastic folders stuffed with bond certificates. Some scrolled their phones for updates, others stood in quiet conversation, their expressions split between disbelief and anger.

The company that once symbolised Singapore’s entrepreneurial grit had just filed for court protection from creditors, freezing billions in debt repayments, and thousands of ordinary Singaporeans were about to discover what it meant to be “unsecured” in every sense of the word.


The filing marked the most dramatic collapse of a high-profile Singapore-listed company in recent memory, wiping out close to S$2.95 billion in debt and equity value. It would be easy to dismiss this as another mere financial implosion but in reality, it was a psychic break with the narrative Singapore had built around Hyflux and its founder, Olivia Lum.

For decades, the story had been one of improbable ascent: a young woman arriving from Malaysia with nothing, building a water technology empire from scratch, and becoming the country’s first self-made female billionaire. That story would now be reinterpreted through a darker lens — ambition shading into overreach, and confidence tipping into hubris.

Hyflux began in 1989 as Hydrochem, a two-person start-up founded by Lum, then 28 years old, with S$20,000 in savings.


The company’s earliest operations involved trading water treatment equipment to industrial clients, but Lum quickly saw the potential in manufacturing her own membrane filtration products.

Her big break came in 2000 when Hyflux won the contract to build Singapore’s first NEWater plant at Bedok. That win gave the company prestige and political capital — it was now a strategic player in Singapore’s water security strategy.

By the early 2000s, Hyflux was expanding aggressively into China, winning large municipal water projects, and later, contracts in Algeria, Oman, and Saudi Arabia. In 2001, it listed on the Singapore Exchange, raising capital to fund its expansion. Investors bought into the narrative of a “national champion,” a rare example of a Singaporean SME scaling successfully in global infrastructure.

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Lum became a fixture at business awards, was appointed to government advisory boards, and in 2011, won Ernst & Young’s World Entrepreneur of the Year — an accolade that burnished her international reputation.

At its peak, Hyflux reported annual revenues exceeding S$500 million, with a market capitalisation above S$1.5 billion. Debt levels were modest, and projects were typically backed by long-term contracts with predictable revenue streams. That fiscal conservatism would be tested in the next phase of growth.

In 2008, Hyflux made its first move into power generation with the SingSpring Desalination Plant, which included a co-located gas-fired power plant. The model was designed to offset desalination’s high energy costs with electricity sales to the national grid. Encouraged by the initial results, Hyflux doubled down.

Hyflux Tuaspring desalination plant at Tuas, taken on 5 Apr 2019.


Hyflux Tuaspring desalination plant at Tuas, taken on 5 Apr 2019.

The Straits Times
In 2011, it secured the tender for the Tuaspring Integrated Water and Power Plant — Singapore’s largest desalination project and Hyflux’s most ambitious undertaking. With capacity to produce 318,500 cubic metres of desalinated water a day and generate 411 megawatts of electricity, Tuaspring was positioned as a cash flow machine.

But the project’s S$1.05 billion price tag meant Hyflux needed new financing avenues.

Enter perpetual securities: high-yield instruments marketed heavily to retail investors. Between 2011 and 2016, Hyflux raised around S$900 million through perpetuals and preference shares, offering coupon rates of up to 6%.

These were pitched in roadshows and glossy brochures as low-risk, backed by tangible infrastructure assets and stable water contracts. Many investors — especially retirees — treated them as fixed-income products, not equity-like instruments vulnerable to loss.

Lum assured the market that Tuaspring’s integrated model would insulate Hyflux from volatility. The assumption: Singapore’s power market would remain stable, and Hyflux’s engineering prowess would keep costs in check.

The cracks began to show almost as soon as Tuaspring came online in 2013.

The power market, liberalised in the early 2000s, had become increasingly competitive. By 2015, a glut of new generation capacity, coupled with slower demand growth, drove wholesale electricity prices down by more than 50%.

Tuaspring’s power segment, designed to subsidise water production, was now loss-making.

Hyflux’s financials reflected the strain. From 2016 onwards, group profits turned to losses — S$115 million in 2017 alone. Tuaspring recorded an operating loss of S$81.9 million before interest and tax in 2017. Group debt ballooned past S$2.9 billion. To meet coupon payments on perpetuals, Hyflux began drawing on debt and asset sales, a strategy that could not be sustained indefinitely.

Yet, in public communications, Lum maintained optimism, describing the downturn as a temporary “market cycle” and reiterating confidence in the integrated model. Annual reports downplayed structural shifts in the power sector, focusing instead on potential overseas opportunities.

On 22 May 2018, Hyflux applied for court-supervised reorganisation under Section 211B of the Companies Act, freezing all repayments.

The moratorium covered bank loans, trade creditors, and the S$900 million in perpetual and preference shares held by roughly 34,000 retail investors.

The announcement triggered panic. For many, the perpetual securities represented life savings. Investors packed shareholder meetings, demanding answers. Some accused Hyflux of misleading them about the risk profile of the instruments.

The MAS later clarified that perpetuals were not capital-protected, but the clarification came far too late for those already locked in.

Initially, there was hope. In October 2018, SM Investments, a consortium linked to Indonesia’s Salim and Medco groups, offered a S$400 million rescue package, which would inject cash, take a controlling stake, and restructure the debt.

凯发集团(Hyflux)与印度尼西亚财团签署合作协议,后者注资5亿3000万元,持凯发60%股权。 印度尼西亚三林集团(Salim Group)和Medco集团成立的财团SM Investments Pte Ltd,和凯发集团在今天下午5时举行的记者会上签署约束性协议。 财团在东南亚和全球其他地区经营多元化业务,拥有和经营水处理和能源业务。Anthony Salim (right), chairman of the Salim Group, and Olivia Lum, chief executive of Hyflux, at a signing ceremony on 18 October 2018. A consortium comprising conglomerate Salim Group and energy giant Medco Group, has agreed to give Hyflux a S$400 million equity injection, in exchange for a 60 per cent stake in the water treatment firm once it has settled all its debts.


Anthony Salim (right), chairman of the Salim Group, and Olivia Lum, chief executive of Hyflux, at a signing ceremony on 18 October 2018.

Lianhe Zaobao
But tensions flared. Creditors pushed for better terms, while minority investors objected to steep write-downs. The deal collapsed in April 2019, citing failure to meet conditions precedent.

Other rescue talks followed. Utico, a UAE utility firm, proposed a deal that included partial recovery for retail investors, but negotiations stalled amid disputes over governance.

Aqua Munda, a debt investment firm, made a bid to purchase Hyflux’s debt at a discount, but the offer failed to progress. By mid-2020, Hyflux was effectively out of lifelines.

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PUB, the national water agency, eventually took over Tuaspring for zero dollars, citing its strategic importance. The Tuaspring power station was ultimately sold to YTL PowerSeraya in June 2022 for S$270 million in cash. Proceeds went largely to secured creditors, leaving little to nothing for retail investors.

Earlier versions of the deal had referenced a higher blended consideration, but this was revised before completion.

Olivia Lum’s reputation, once woven into the national narrative of grit and ingenuity, began to unravel in full view of the public. The turning point was not a single explosive revelation but a steady erosion of credibility.

At creditor meetings, her once-assured tone was replaced by defensive explanations, insisting the downturn could not have been foreseen and that Hyflux had “always acted in good faith.”

Court affidavits painted a more sobering picture: hundreds of millions channelled into overseas desalination and power projects that either underperformed or stalled entirely. In Algeria, a flagship desalination plant faced payment disputes; in Oman, delays and financing gaps eroded profitability.

Analysts, reading through the filings, noted the pattern — an engineering powerhouse in water treatment venturing into capital-intensive, low-margin energy markets without the deep sector experience or hedging strategy to match.

By late 2019, the investor-friendly image Lum had cultivated for decades had flipped. Retail holders, many of whom had attended her roadshows, accused her of minimising the risk profile of perpetuals. Former supporters described feeling “blindsided,” not just by the collapse but by the gap between the brand they were sold and the realities now surfacing.

In March 2020, Lum resigned as CEO, staying on as an adviser during the wind-down. Later that year, the Commercial Affairs Department, Monetary Authority of Singapore, and Accounting and Corporate Regulatory Authority launched joint investigations into possible disclosure and accounting breaches.

Even without charges at the time, the optics were damning — Singapore’s most celebrated entrepreneur now under formal scrutiny by three regulatory bodies.

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For those holding Hyflux perpetuals and preference shares, the collapse was an intimate financial shock. Many were retirees who had diverted CPF savings into what they believed was a safe, income-producing instrument. Others were middle-income professionals rolling over fixed deposits in search of better yields.

Outside Hyflux’s Kallang Bahru office, groups of retail investors gathered week after week. At heated town-hall-style meetings, voices were raised over the microphone, demanding not just repayment but accountability. The tone was part desperation, part disbelief — a sense that they had participated not in a speculative gamble, but in a trusted, almost patriotic investment.

People attend a protest at the Speakers’ Corner at Hong Lim Park on March 30, 2019. Hyflux investors staged a protest to vent their anger over the state of affairs at the troubled water treatment company.


People attend a protest at the Speakers’ Corner at Hong Lim Park on March 30, 2019. Hyflux investors staged a protest to vent their anger over the state of affairs at the troubled water treatment company.

The Straits Times
Hyflux protest organizer Alex speaks at the Speakers’ Corner at Hong Lim Park on March 30, 2019. Hyflux investors staged a protest to vent their anger over the state of affairs at the troubled water treatment company.


Hyflux protest organizer Alex speaks at the Speakers’ Corner at Hong Lim Park on March 30, 2019. Hyflux investors staged a protest to vent their anger over the state of affairs at the troubled water treatment company.

The Straits Times
Several formed action groups, pooling resources to hire legal counsel and lobby ministries. Letters were sent to Members of Parliament and government agencies, asking if more could have been done to protect retail investors from the complexities and risks of perpetual securities.

The government maintained its position that Hyflux’s instruments were commercial investments carrying inherent risks. For investors staring at near-total losses, this was cold comfort.

The emotional fallout went beyond financial spreadsheets. Some spoke of postponed retirements, homes put up for sale, and family relationships strained under the weight of lost savings. In the press, the human stories began to overshadow the corporate headlines.

By 2024, Hyflux had ceased all meaningful operations, its assets either sold off or transferred. PUB assumed ownership of the Tuaspring desalination plant for zero dollars, ensuring water supply stability.

The Tuaspring power station changed hands in June 2022, sold to YTL PowerSeraya for S$270 million in cash — proceeds directed largely to secured creditors, leaving unsecured investors with virtually nothing.

The liquidation left a regulatory aftertaste. Industry observers debated whether the marketing of perpetuals and preference shares to retail investors should be restricted or accompanied by more explicit warnings.

While MAS had long classified these as higher-risk products, Hyflux’s collapse demonstrated that classification alone did little to ensure understanding.

For the corporate sector, Hyflux became a case study in the risks of overleveraging and venturing outside core expertise without robust contingency planning. Within Singapore’s tight-knit investment community, the name now carried cautionary weight — invoked in boardrooms and business schools as shorthand for the perils of tying a brand too closely to a single founder’s vision and judgment.

Hyflux’s rise had mirrored the nation’s own ambitions — nimble, resourceful, outward-looking. Its fall was a reminder that even the most celebrated companies can be undone by a convergence of market shifts, strategic miscalculations, and overconfidence.

It is tempting to frame the story as one of betrayal — of investors by a founder, of public trust by corporate mismanagement. But it is also a story of how success can harden into certainty.

For nearly three decades, Olivia Lum’s instincts had built Hyflux into a global player. That same certainty blinded the company to the structural fragility of its integrated model and the volatility of the power market.

The opening scene — elderly investors queued under a sweltering sky — lingers because it distils the human dimension of corporate collapse. Behind every balance sheet is a web of lives, and once that trust is gone, no restructuring plan can restore it.

In Singapore’s business memory, Hyflux will remain both an emblem of ambition realised and a cautionary tale of what happens when that ambition outruns its guardrails.
 
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