Maureen Koh's article serves to:
- emphasize how thankless an MP's (esp PAPzi MPs) job is
- by showing that residents are unreasonable and busybody
- and thus hint that PAPzi MPs are worth every cent they are paid.
She's just revisiting the rants of LKY and his late wife when collectively, he spoke of how difficult some people were to lead, and reputedly to have said to the effect that he should ignore them.