Background Story: RICH FOREIGNER LABELS SINGAPOREANS WHO TAKE PUBLIC TRANSPORT AS "POOR PEOPLE"
Dear Sirs,
I am a long-time shareholder (since 1984) and a client (since 1981), and am someone who has had friends working there: locals and international officers, and am writing this letter more in sorrow than anger.
I hope HSBC does the right thing by S’poreans especially its local customers, and moves on the FT (where T stands for Trash not Talent) by the name of Anton Casey out of the bank. His so-called attempt at humour does not reflect well on the bank because he is holding a senior position in wealth management.
One would be reasonable in wondering of the quality and discretion of HSBC’s management when such a senior executive exercises such an appalling lack of judgement and sensitivity. Especially since HSBC prides itself on being the “global local bank”.
His behaviour also insults the international officers. I knew and worked with a few of them in the early 1980s on various projects. They were all minor public school boys who would never ever stoop to such insulting behaviour which they would have rightly called ‘hooliganish” and “racist”.
HSBC has always had a tradition of good customer service: it even built larger-than-usual cashier windows in Mexican branches to get more notes through, making it easier for the drug barons to deposit cash. http://atans1.wordpress.com/2012/07/18/hsbc-returned-to-roots/
So in the spirit of serving the customer and being the “global local bank”, move him out of the bank. His apology should not excuse his most unbecoming behaviour.
Yours faithfully,
CI aka E.K. Tan
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and from that angmor-Kie company
Background Story: RICH FOREIGNER LABELS SINGAPOREANS WHO TAKE PUBLIC TRANSPORT AS "POOR PEOPLE"
OFFICIAL STATEMENT FROM CROSSINVEST ASIA
Dear The Real Singapore,
We understand that there has been a lot of attention on one of our employees recently. We are aware of these recent comments made on his personal page which some Singaporeans have found offensive.
Crossinvest does not condone such comments and we believe they were made in poor taste. We have clear policies regarding the codes of conduct expected of our employees. That code of conduct extends to social media.
We are currently investigating the comments made by our employee and will take appropriate action once we are in possession of all the facts.
Crossinvest is a family business that has been established in 1985 in Switzerland and in 2005 in Singapore. Our staff comes from diverse backgrounds and include a number of Singaporean nationals who provide wealth management services to a large base of individual clients, families and institutions.
Thanks to our multicultural ties, we have been able over the years to promote a working environment that appreciates diversity and mutual understanding allowing us to provide a distinguished service to our local and international clients alike.
Regards,
Christophe Audergon
Managing Director
Crossinvest Asia
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one sinkie make a police report:
Dear Sirs,
I am a long-time shareholder (since 1984) and a client (since 1981), and am someone who has had friends working there: locals and international officers, and am writing this letter more in sorrow than anger.
I hope HSBC does the right thing by S’poreans especially its local customers, and moves on the FT (where T stands for Trash not Talent) by the name of Anton Casey out of the bank. His so-called attempt at humour does not reflect well on the bank because he is holding a senior position in wealth management.
One would be reasonable in wondering of the quality and discretion of HSBC’s management when such a senior executive exercises such an appalling lack of judgement and sensitivity. Especially since HSBC prides itself on being the “global local bank”.
His behaviour also insults the international officers. I knew and worked with a few of them in the early 1980s on various projects. They were all minor public school boys who would never ever stoop to such insulting behaviour which they would have rightly called ‘hooliganish” and “racist”.
HSBC has always had a tradition of good customer service: it even built larger-than-usual cashier windows in Mexican branches to get more notes through, making it easier for the drug barons to deposit cash. http://atans1.wordpress.com/2012/07/18/hsbc-returned-to-roots/
So in the spirit of serving the customer and being the “global local bank”, move him out of the bank. His apology should not excuse his most unbecoming behaviour.
Yours faithfully,
CI aka E.K. Tan
--------------------------------------------------------------------------------------------------------------------------------------------
and from that angmor-Kie company
Background Story: RICH FOREIGNER LABELS SINGAPOREANS WHO TAKE PUBLIC TRANSPORT AS "POOR PEOPLE"
OFFICIAL STATEMENT FROM CROSSINVEST ASIA
Dear The Real Singapore,
We understand that there has been a lot of attention on one of our employees recently. We are aware of these recent comments made on his personal page which some Singaporeans have found offensive.
Crossinvest does not condone such comments and we believe they were made in poor taste. We have clear policies regarding the codes of conduct expected of our employees. That code of conduct extends to social media.
We are currently investigating the comments made by our employee and will take appropriate action once we are in possession of all the facts.
Crossinvest is a family business that has been established in 1985 in Switzerland and in 2005 in Singapore. Our staff comes from diverse backgrounds and include a number of Singaporean nationals who provide wealth management services to a large base of individual clients, families and institutions.
Thanks to our multicultural ties, we have been able over the years to promote a working environment that appreciates diversity and mutual understanding allowing us to provide a distinguished service to our local and international clients alike.
Regards,
Christophe Audergon
Managing Director
Crossinvest Asia
--------------------------------------------------------------------------------------------------------------------------------------------------------
one sinkie make a police report:
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