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Pity IKEA in Beijing – tough to do business in China
- Thread starter Froggy
- Start date
You are an awful person.
Knowing the chao ah tiongs pattern, they will probably shit on the bed since they were made to pay to enter.
Children urinating on the furniture. Parents abandoning their offspring. People sleeping wherever they want. Why DO people think they can treat IKEA stores as a home from home?
- Stories from around world reveal unbelievable disrespect of customers
- One woman seen helping a toddler pee into a bottle, drips landing on bed
- IKEA stores in China often used as somewhere to picnic and sleep
- Israeli shop let woman sleep for hours after she vomited on couch
- New Yorkers and Germans take advantage of IKEA's free creche, releasing parents so they can have lunch, get their hair done or even play tennis
By HELEN COLLISPUBLISHED: 11:27 GMT, 6 September 2013 | UPDATED: 13:59 GMT, 6 September 2013
Irreverent customers are treating IKEA stores around the world like a free service to apparently be used and abused with impunity, reports reveal. Stories coming from across the globe include a child peeing in a Chinese store, a woman vomiting and passing out in an IKEA in Israel, New Yorkers using the shop's creche so they can have a break, Germans dropping their kids off so they can play tennis, and people sleeping in China's stores to escape the summer heat. The Swedish furniture company has often taken a tolerant stance on the disrespectful behaviour of its customers, its policy being that if people visit the store for other reasons, they are more likely to return to buy something.
Shopping fatigue: Two tired female IKEA fans take a break in one of the beds at the Beijing store
But for shoppers who are genuinely there to shop, such behaviour could be seen as off-putting.
Perhaps the most shocking, and the most recent, of such stories is a grandmother helping her son drop his pants and pee into a bottle, while supporting him standing on one of the shop's beds.
The grandmother and her grandson had reportedly both been asleep in the bed. When the boy woke up, his grandmother helped him relieve himself by holding up an empty water bottle. According to South China Morning Post, urine dripped onto the new showroom mattress he was standing on. The news service said the Beijing flagship store, which spans 42,000 square metres, is also awash with people picnicking at any available table and chairs, setting up their flasks and food and leaving behind the rubbish.
Where all the cool kids go: Visiting IKEA with no intention of buying has become a trend in Beijing
Welcome home: It is not unusual to see people napping, meeting up with friends or having a snack in the display 'rooms' in IKEA Beijing
And it is now renowned for the problem of its sleeping 'customers', something one worker in the bed section shrugged off, saying: I think it's just that shopping behaviour in China is very different,' he told the news service.
The flagship store has to employ extra staff to change the sheets every other day, but business is now booming in the Chinese market, where its 12 stores pulled in over $7.5 billion in the 2012 fiscal year.
This tolerance towards unruly customers appears to be a global policy.
In Israel staff concerned for the welfare of an apparently drunk woman let her sleep off her hangover in a bed after she vomited on a showroom couch. Rather than being emitted from the shop, she was allowed to sleep it off and was undisturbed throughout the evening until the store was closing.
Swedish hospitality: IKEA has not taken any measures against people making themselves at home, because it sees it as a future investment
Quality time: All that is needed for this to simulate a night in is a television
A statement from the Netanya outlet, quoted in the Times of Israel, said the woman 'felt unwell when she arrived at the store, and our people therefore permitted her to rest until she felt better.
'We wish her the best of health.'
New Yorkers and Germans alike have been unashamedly using the furniture store's free creche to release themselves from the responsibilities of parenthood and to have some free adult time. In Germany, parents have played tennis or got their hair done while kids were dropped off to play at the creche, according to Der Spiegel Online.
Just hanging: Most sofas and beds are occupied as Beijing citizens go for some Scandinavian TLC
Family day out: Beijing citizens make themselves comfortable in IKEA's mattress section
And in New York the service is often openly used by parents so they can go for lunch or shop elsewhere, said the New York Times. Some people may be abusing the free services of the furniture company, but while profits are soaring it seems unlikely its customer policy will change.
Gerard Bos, customer relations manager at IKEA UK and Ireland told the Mail Online in a statement: 'As part of the IKEA shopping experience, we aim to offer a fun day out for the whole family and we welcome everybody to be inspired by our range and to touch and feel our products.
'The health and safety of all our customers and co-workers is our top priority and we trust visitors to use their common sense when in our stores.'
One shopper appears to have completely passed out on one of the beds in the middle of rush hour
Scandinavian takeover: Three of IKEA's top five largest stores can be found in China
Shopping fatigue: Two tired female IKEA fans take a break in one of the beds at the Beijing store
But for shoppers who are genuinely there to shop, such behaviour could be seen as off-putting.
Perhaps the most shocking, and the most recent, of such stories is a grandmother helping her son drop his pants and pee into a bottle, while supporting him standing on one of the shop's beds.
The grandmother and her grandson had reportedly both been asleep in the bed. When the boy woke up, his grandmother helped him relieve himself by holding up an empty water bottle. According to South China Morning Post, urine dripped onto the new showroom mattress he was standing on. The news service said the Beijing flagship store, which spans 42,000 square metres, is also awash with people picnicking at any available table and chairs, setting up their flasks and food and leaving behind the rubbish.
Where all the cool kids go: Visiting IKEA with no intention of buying has become a trend in Beijing
Welcome home: It is not unusual to see people napping, meeting up with friends or having a snack in the display 'rooms' in IKEA Beijing
And it is now renowned for the problem of its sleeping 'customers', something one worker in the bed section shrugged off, saying: I think it's just that shopping behaviour in China is very different,' he told the news service.
The flagship store has to employ extra staff to change the sheets every other day, but business is now booming in the Chinese market, where its 12 stores pulled in over $7.5 billion in the 2012 fiscal year.
This tolerance towards unruly customers appears to be a global policy.
In Israel staff concerned for the welfare of an apparently drunk woman let her sleep off her hangover in a bed after she vomited on a showroom couch. Rather than being emitted from the shop, she was allowed to sleep it off and was undisturbed throughout the evening until the store was closing.
Swedish hospitality: IKEA has not taken any measures against people making themselves at home, because it sees it as a future investment
Quality time: All that is needed for this to simulate a night in is a television
A statement from the Netanya outlet, quoted in the Times of Israel, said the woman 'felt unwell when she arrived at the store, and our people therefore permitted her to rest until she felt better.
'We wish her the best of health.'
New Yorkers and Germans alike have been unashamedly using the furniture store's free creche to release themselves from the responsibilities of parenthood and to have some free adult time. In Germany, parents have played tennis or got their hair done while kids were dropped off to play at the creche, according to Der Spiegel Online.
Just hanging: Most sofas and beds are occupied as Beijing citizens go for some Scandinavian TLC
Family day out: Beijing citizens make themselves comfortable in IKEA's mattress section
And in New York the service is often openly used by parents so they can go for lunch or shop elsewhere, said the New York Times. Some people may be abusing the free services of the furniture company, but while profits are soaring it seems unlikely its customer policy will change.
Gerard Bos, customer relations manager at IKEA UK and Ireland told the Mail Online in a statement: 'As part of the IKEA shopping experience, we aim to offer a fun day out for the whole family and we welcome everybody to be inspired by our range and to touch and feel our products.
'The health and safety of all our customers and co-workers is our top priority and we trust visitors to use their common sense when in our stores.'
One shopper appears to have completely passed out on one of the beds in the middle of rush hour
Scandinavian takeover: Three of IKEA's top five largest stores can be found in China
Children urinating on the furniture. Parents abandoning their offspring. People sleeping wherever they want. Why DO people think they can treat IKEA stores as a home from home?
- Stories from around world reveal unbelievable disrespect of customers
- One woman seen helping a toddler pee into a bottle, drips landing on bed
- IKEA stores in China often used as somewhere to picnic and sleep
- Israeli shop let woman sleep for hours after she vomited on couch
- New Yorkers and Germans take advantage of IKEA's free creche, releasing parents so they can have lunch, get their hair done or even play tennis
By HELEN COLLISPUBLISHED: 11:27 GMT, 6 September 2013 | UPDATED: 13:59 GMT, 6 September 2013
Irreverent customers are treating IKEA stores around the world like a free service to apparently be used and abused with impunity, reports reveal. Stories coming from across the globe include a child peeing in a Chinese store, a woman vomiting and passing out in an IKEA in Israel, New Yorkers using the shop's creche so they can have a break, Germans dropping their kids off so they can play tennis, and people sleeping in China's stores to escape the summer heat. The Swedish furniture company has often taken a tolerant stance on the disrespectful behaviour of its customers, its policy being that if people visit the store for other reasons, they are more likely to return to buy something.
Shopping fatigue: Two tired female IKEA fans take a break in one of the beds at the Beijing store
But for shoppers who are genuinely there to shop, such behaviour could be seen as off-putting.
Perhaps the most shocking, and the most recent, of such stories is a grandmother helping her son drop his pants and pee into a bottle, while supporting him standing on one of the shop's beds.
The grandmother and her grandson had reportedly both been asleep in the bed. When the boy woke up, his grandmother helped him relieve himself by holding up an empty water bottle. According to South China Morning Post, urine dripped onto the new showroom mattress he was standing on. The news service said the Beijing flagship store, which spans 42,000 square metres, is also awash with people picnicking at any available table and chairs, setting up their flasks and food and leaving behind the rubbish.
Where all the cool kids go: Visiting IKEA with no intention of buying has become a trend in Beijing
Welcome home: It is not unusual to see people napping, meeting up with friends or having a snack in the display 'rooms' in IKEA Beijing
And it is now renowned for the problem of its sleeping 'customers', something one worker in the bed section shrugged off, saying: I think it's just that shopping behaviour in China is very different,' he told the news service.
The flagship store has to employ extra staff to change the sheets every other day, but business is now booming in the Chinese market, where its 12 stores pulled in over $7.5 billion in the 2012 fiscal year.
This tolerance towards unruly customers appears to be a global policy.
In Israel staff concerned for the welfare of an apparently drunk woman let her sleep off her hangover in a bed after she vomited on a showroom couch. Rather than being emitted from the shop, she was allowed to sleep it off and was undisturbed throughout the evening until the store was closing.
Swedish hospitality: IKEA has not taken any measures against people making themselves at home, because it sees it as a future investment
Quality time: All that is needed for this to simulate a night in is a television
A statement from the Netanya outlet, quoted in the Times of Israel, said the woman 'felt unwell when she arrived at the store, and our people therefore permitted her to rest until she felt better.
'We wish her the best of health.'
New Yorkers and Germans alike have been unashamedly using the furniture store's free creche to release themselves from the responsibilities of parenthood and to have some free adult time. In Germany, parents have played tennis or got their hair done while kids were dropped off to play at the creche, according to Der Spiegel Online.
Just hanging: Most sofas and beds are occupied as Beijing citizens go for some Scandinavian TLC
Family day out: Beijing citizens make themselves comfortable in IKEA's mattress section
And in New York the service is often openly used by parents so they can go for lunch or shop elsewhere, said the New York Times. Some people may be abusing the free services of the furniture company, but while profits are soaring it seems unlikely its customer policy will change.
Gerard Bos, customer relations manager at IKEA UK and Ireland told the Mail Online in a statement: 'As part of the IKEA shopping experience, we aim to offer a fun day out for the whole family and we welcome everybody to be inspired by our range and to touch and feel our products.
'The health and safety of all our customers and co-workers is our top priority and we trust visitors to use their common sense when in our stores.'
One shopper appears to have completely passed out on one of the beds in the middle of rush hour
Scandinavian takeover: Three of IKEA's top five largest stores can be found in China
7.5 billion a year in 12 stores, works up to $500 million per store. No wonder they tolerate such behaviour.
Jolly good explanation however it sounded like you were describing about animals.
Should add some fleas to the beds. Give those rubbish ah tiongs something extra.
this is unprecedented and unscripted commentary and write as one think. Sound like describing animal ... hahaha thanks anyway.
Michael Hui already figured out how to solve this 'loafer' problem..
[video=youtube;AVm5lInggps]http://www.youtube.com/watch?v=AVm5lInggps[/video]
[video=youtube;AVm5lInggps]http://www.youtube.com/watch?v=AVm5lInggps[/video]
Why should you pity the ang mo owners that are laughing all the way to the bank?
Ah Tiongs are very brand conscious so they will still buy these low grade made in China/Vietnam furniture. Since these furniture are dirt cheap and the stores are run by Ah Tiongs, why should the ang mos give a damn how these ah tiongs behave in the stores as long as they keep the cash registers ringing.
Ah Tiongs are very brand conscious so they will still buy these low grade made in China/Vietnam furniture. Since these furniture are dirt cheap and the stores are run by Ah Tiongs, why should the ang mos give a damn how these ah tiongs behave in the stores as long as they keep the cash registers ringing.
Ikea boss is one of the richest man in the world....
Why would they want to solve it? It obviously attracts the masses and promotes sales. Let the chinese do whatever they like in China...
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And should Ikea do with the Germans?
New Yorkers and Germans take advantage of IKEA's free creche, releasing parents so they can have lunch, get their hair done or even play tennis
Don't worry about Ikea. Our own government is dying to bring these guys to our shores.
Exactly, pity all those capitalistic angmo for what!?
I agree that their behaviour is unacceptable, but who gives a shit about those greedy slave driving angmo MNC
China is an extremely huge market that everyone wants a piece of. What is a few damaged/ soiled display furnitures when Ikea can easily earn big money given the potential huge customer base
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