https://sg.yahoo.com/news/cedele-ap...deh-cake-waterway-point-outlet-101904514.html
Boss John....organic food is good for health,right?
Boss John....organic food is good for health,right?
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No fear, this Cake is made with 100% organic ingredients that is why Xiao Qiang is alive....kym?
- Thread starter k1976
- Start date
A live cockroach was found 'roaming around' the box of an Ondeh Ondeh cake ordered by a customer from Cedele at Waterway Point in Punggol.
In a post shared on the Facebook group Complaint Singapore on 31 March, Joey Tan said she had bought the cake for a birthday celebration. It was kept in the fridge right after she brought it home.
She later opened up the cake box to find the live cockroach inside. According to her, she proceeded to contact Cedele via email, WhatsApp and Facebook messenger, but was unable to reach them.
In a post shared on the Facebook group Complaint Singapore on 31 March, Joey Tan said she had bought the cake for a birthday celebration. It was kept in the fridge right after she brought it home.
She later opened up the cake box to find the live cockroach inside. According to her, she proceeded to contact Cedele via email, WhatsApp and Facebook messenger, but was unable to reach them.
Now small big bosses jin koh lian, need to apologize and kowtow, kym?
Company apologises, to take full responsibility
In response to Yahoo Southeast Asia's queries on Monday (1 April), Cedele apologised for Tan's "poor experience" and said it will take full responsibility for the incident."A system error had led to the oversight of the customer’s complaint and messages, and we immediately reached out to them once the inquiry was brought to our attention," Cedele said.
The company is in the process of closing the matter amicably with the customer. It also said it takes the issue of food hygiene and quality customer service "very seriously".
Probably it's Qiang Qiang Mati Anniversary too
Which bro envy the Qiang Qiang?
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