Serious NetsPay App Failed On Its First Day Launch Just Like DTL3!

[JohnTan]

SINGAPORE - An error message greeted several users of e-payment stalwart Nets' mobile wallet on Friday (Oct 20), the day of the app's launch.

These users had downloaded the NetsPay app, but could not enter their banking PIN to complete the registration the entire morning.

Instead, they got this error message: "Error 29 - 993. Transaction unsuccessful. Please try again."

NetsPay was said to pave the way for millions of ATM card users here to make Nets payments with just their phones. The app lets users digitise their ATM cards, so payments can be debited directly from their bank accounts by tapping their mobile phones on a contactless payment reader or by scanning a QR code.

Observers had believed the move to be a step towards the setting up of the unified cashless payment system that Prime Minister Lee Hsien Loong spoke of at the National Day Rally.

His remarks on Aug 20 fired the starting gun for a race in which e-payment firms battle to be the one to unite fragmented platforms and reach all strata of society, including hawkers and heartland shops, where cash is king.

Nets chief executive Jeffrey Goh had called NetsPay "the payment app that can". "It effectively solves Singapore's cashless conundrum - having one wallet that is accepted everywhere," he said on Thursday.
For a start, it is supposed to work for users of the seven million ATM cards issued by DBS Bank and POSB. The ATM cards of five other banks - OCBC Bank, United Overseas Bank, HSBC, Maybank and Standard Chartered Bank - would be accepted in the coming weeks.

About one-third of Nets' 100,000 acceptance points islandwide - including some outlets at Cold Storage and FairPrice supermarkets - have been upgraded with contactless functions and QR code features to accept NetsPay.

Android phone users can scan a QR code or tap their phones on contactless payment readers to make payments. iPhone users can only scan a QR code.

http://www.straitstimes.com/tech/error-messages-greet-netspay-app-users-on-friday-launch