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Posted on 01 Nov 2010
It takes 28 minutes for Changi Airport authorities to respond to unattended luggage report
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<IFRAME style="BORDER-BOTTOM-STYLE: none; BORDER-RIGHT-STYLE: none; WIDTH: 450px; BORDER-TOP-STYLE: none; HEIGHT: 35px; BORDER-LEFT-STYLE: none; OVERFLOW: hidden" src="http://www.facebook.com/plugins/like.php?href=http://singaporeseen.stomp.com.sg/stomp/sgseen/got_service_or_not/485912/it_takes_28_minutes_for_changi_airport_authorities_to_respond.html&layout=standard&show_faces=false&width=450&action=like&font=verdana&colorscheme=light&height=35" frameBorder=0 allowTransparency scrolling=no></IFRAME>STOMPer Wendy immediately reported a threat to airport staff when shespotted unattended luggage in busy T3 at Changi Airport. To her dismay, nothing was done about the unclaimed baggage until almost half an hour later.
Thousands of people could have been placed in danger because staff took such a long time to respond to the potential security threat.
It is surprising that this could happen with the global emphasis on airport security today, she says.
Wendy says:
"In the face of airport security threats experienced worldwide these days, one would expect Changi Airport to take security issues seriously.
"This afternoon, at Terminal three in Changi, I noticed two luggage bags left unattended against the pillar in front of the elevators near row four.
"We reported them to a member of staff stationed between rows three and four at 3:20pm.
"We did not see any action taken after 15 minutes and so we went up to the customer service counter to report the matter again, showing them the photos I took.
"Finally at 3:38pm, a female airport police staff member went up to the luggage. However, she simply stood nearby against the glass railing.
"In the mean time, tens of people continued using the lifts less than 10 steps away and people were walking right by the suspicious luggage.
"Finally, only at 3:48pm did three security guards appear to check on the luggage.
"Why did CAAS (Civil Aviation Authority of Singapore) take 28 minutes to respond?
"Why were people allowed to be within steps of a potential threat?".
It takes 28 minutes for Changi Airport authorities to respond to unattended luggage report

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Enraged
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Shiok!
1%
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LOL!
1%
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So sad
0%
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4%
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Bochup
22%
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<IFRAME style="BORDER-BOTTOM-STYLE: none; BORDER-RIGHT-STYLE: none; WIDTH: 450px; BORDER-TOP-STYLE: none; HEIGHT: 35px; BORDER-LEFT-STYLE: none; OVERFLOW: hidden" src="http://www.facebook.com/plugins/like.php?href=http://singaporeseen.stomp.com.sg/stomp/sgseen/got_service_or_not/485912/it_takes_28_minutes_for_changi_airport_authorities_to_respond.html&layout=standard&show_faces=false&width=450&action=like&font=verdana&colorscheme=light&height=35" frameBorder=0 allowTransparency scrolling=no></IFRAME>STOMPer Wendy immediately reported a threat to airport staff when shespotted unattended luggage in busy T3 at Changi Airport. To her dismay, nothing was done about the unclaimed baggage until almost half an hour later.
Thousands of people could have been placed in danger because staff took such a long time to respond to the potential security threat.
It is surprising that this could happen with the global emphasis on airport security today, she says.
Wendy says:
"In the face of airport security threats experienced worldwide these days, one would expect Changi Airport to take security issues seriously.
"This afternoon, at Terminal three in Changi, I noticed two luggage bags left unattended against the pillar in front of the elevators near row four.
"We reported them to a member of staff stationed between rows three and four at 3:20pm.
"We did not see any action taken after 15 minutes and so we went up to the customer service counter to report the matter again, showing them the photos I took.
"Finally at 3:38pm, a female airport police staff member went up to the luggage. However, she simply stood nearby against the glass railing.
"In the mean time, tens of people continued using the lifts less than 10 steps away and people were walking right by the suspicious luggage.
"Finally, only at 3:48pm did three security guards appear to check on the luggage.
"Why did CAAS (Civil Aviation Authority of Singapore) take 28 minutes to respond?
"Why were people allowed to be within steps of a potential threat?".