- Joined
- Dec 30, 2010
- Messages
- 12,730
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- 113
Which of you out there thinks SMRT is a proper private company? Just keep your answer in heart. This family squabble is none of your business? So guess who are the ones paying for the court proceedings between LTA and SMRT? Citizens are fast becoming parents of the authorities. When the children screw things up, we pay for their mistakes. Then, we pay for them to screwing each other up to decide who actually screwed up.
I read this issue with interest regarding off the blog of the most famous train officer in Singapore. Somewhere in his article, he mentioned we should learn from the Japanese about the way we handle national screw ups. The unique Singapore culture is such that we strive to win and excel in whatever we do, from the top to the base of the pyramid. We did not learn how to apologise because we were not built to fail. When someone apologised at Boat Quay, it was big deal and pasted all over town.
- http://asingaporeanson.blogspot.sg/2012/07/lots-of-screw-ups-none-of-step-downs_08.html
I read this issue with interest regarding off the blog of the most famous train officer in Singapore. Somewhere in his article, he mentioned we should learn from the Japanese about the way we handle national screw ups. The unique Singapore culture is such that we strive to win and excel in whatever we do, from the top to the base of the pyramid. We did not learn how to apologise because we were not built to fail. When someone apologised at Boat Quay, it was big deal and pasted all over town.
- http://asingaporeanson.blogspot.sg/2012/07/lots-of-screw-ups-none-of-step-downs_08.html
