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On 26 January, Monday, the Workers’ Party Aljunied-Hougang-Punggol East Town Council released its findings on the service and conservancy fees rate of arrears owed to the town council. (See here.)
It found that there was an error in its September 2013 report of the amount of S&CC arrears – 29.4 per cent.
This was a mistake because the sum of arrears had actually declined from the previous’ month’s (March, 7.4 per cent) but the percentage submitted for April had ballooned to 29.4 per cent.
“Unfortunately everyone did not notice the anomaly in the April 2013 report that was later published in the Town Council Management Report,” AHPETC said. “We acknowledge the oversight, and regret the error in reporting to HDB.”
The arrears rate in September 2014 was 5.66 per cent for households, and 7.24 per cent for commercial units as at September 2014.
The town council said the data had to be “extracted through manual sorting and counting”, which had resulted in some “human errors” in the computation and aggregation of the arrears.
“In the aftermath of the withdrawal of the then-computer system in 2011 [by the PAP], that was the only way for AHPETC to comply with the aggregated arrears reporting requirements from MND until AHPETC’s own system could be enhanced. AHPETC was thus submitting arrears reports to HDB late,” AHPETC explained.
The 14 PAP town councils had decided to sell the computer system to its company, fully-owned by the PAP, Action Information Management (AIM).
“AHPETC acknowledges that this manual process is not the most ideal and efficient way of doing aggregated arrears reporting, as the data size is voluminous,” AHPETC said.
It added that such a method was “tedious and subject to reporting and human errors.”
“The arrears rate of 29.4% for April 2013 submitted to MND was an instance of reporting and human errors,” the town council said. “An additional step of sorting to avoid double-counting of the same household was inadvertently omitted.”
Apparently, both the Ministry of National Development (MND) and the Housing Development Board (HDB) had missed the error as well and did not detect it after the AHPETC had submitted the data to them.
Several ministers had also used the reported 29.4 per cent figure to attack the WP.
If indeed the issue is one of “human error’, and this seems in fact likely, it would not be anything out of the ordinary.
Over the years, government ministries and departments, even our security agencies and People’s Action Party (PAP) town councils have also cited human errors as the cause in various incidents.
Here are 14 recent notable incidents where “human errors” were fingered as the cause by PAP:
http://www.tremeritus.com/2015/01/29/wp’s-human-error-nothing-out-of-the-ordinary/
It found that there was an error in its September 2013 report of the amount of S&CC arrears – 29.4 per cent.
This was a mistake because the sum of arrears had actually declined from the previous’ month’s (March, 7.4 per cent) but the percentage submitted for April had ballooned to 29.4 per cent.
“Unfortunately everyone did not notice the anomaly in the April 2013 report that was later published in the Town Council Management Report,” AHPETC said. “We acknowledge the oversight, and regret the error in reporting to HDB.”
The arrears rate in September 2014 was 5.66 per cent for households, and 7.24 per cent for commercial units as at September 2014.
The town council said the data had to be “extracted through manual sorting and counting”, which had resulted in some “human errors” in the computation and aggregation of the arrears.
“In the aftermath of the withdrawal of the then-computer system in 2011 [by the PAP], that was the only way for AHPETC to comply with the aggregated arrears reporting requirements from MND until AHPETC’s own system could be enhanced. AHPETC was thus submitting arrears reports to HDB late,” AHPETC explained.
The 14 PAP town councils had decided to sell the computer system to its company, fully-owned by the PAP, Action Information Management (AIM).
“AHPETC acknowledges that this manual process is not the most ideal and efficient way of doing aggregated arrears reporting, as the data size is voluminous,” AHPETC said.
It added that such a method was “tedious and subject to reporting and human errors.”
“The arrears rate of 29.4% for April 2013 submitted to MND was an instance of reporting and human errors,” the town council said. “An additional step of sorting to avoid double-counting of the same household was inadvertently omitted.”
Apparently, both the Ministry of National Development (MND) and the Housing Development Board (HDB) had missed the error as well and did not detect it after the AHPETC had submitted the data to them.
Several ministers had also used the reported 29.4 per cent figure to attack the WP.
If indeed the issue is one of “human error’, and this seems in fact likely, it would not be anything out of the ordinary.
Over the years, government ministries and departments, even our security agencies and People’s Action Party (PAP) town councils have also cited human errors as the cause in various incidents.
Here are 14 recent notable incidents where “human errors” were fingered as the cause by PAP:
http://www.tremeritus.com/2015/01/29/wp’s-human-error-nothing-out-of-the-ordinary/
:oIo:
