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A software failure disrupted OCBC’s banking services last Saturday night, causing an outage that lasted about three to four hours.
In a media statement issued on the Sept 1 incident, OCBC said on Tuesday (Sept 4) that a signal on the software failure was not picked up “due to a human oversight” and the problem affected the bank’s ATM network, online banking channels and card services, as well as electronic payment system Nets.
The disruption occurred intermittently from 8.45pm and worsened at 8.53pm when all banking channels went down, it added.
More at
Disruption of OCBC’s banking services caused by software failure that was undetected
In a media statement issued on the Sept 1 incident, OCBC said on Tuesday (Sept 4) that a signal on the software failure was not picked up “due to a human oversight” and the problem affected the bank’s ATM network, online banking channels and card services, as well as electronic payment system Nets.
The disruption occurred intermittently from 8.45pm and worsened at 8.53pm when all banking channels went down, it added.
More at
Disruption of OCBC’s banking services caused by software failure that was undetected
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