I find that the NUH reply is a joke and very suspicious. Maybe I am mistaken, but a brain scan is actually an MRI. (Magnetic Resonance Imaging). Isn't this in the ground floor of the main building located in the Functional Imaging Centre? U mean the patient jump out of the ground floor and died? How high is one floor in NUH? 50 metres? If the patient was not at the Functional Imaging Centre, than the only other place is the department of diagnostic imaging which is on the second floor for a CT scan. Same question again, death from a fall on the second floor? Broken bones I understand, but death?
Also, when Shit Times replied to the widow, they did not mention who their source was. Yet NUH knows that the source was a cleaner. Shit Times, as lousy as they are, will never knowingly reveal their source, so how did NUH know who it was a cleaner? And why does NUH say it was an unnamed cleaner? Its convenient to put the leak on a low rung employee who is unnamed, right?
Why does Noel Cheah say on one hand that it happened suddenly, so fast that no one could have stopped it. Than he mentioned that several patients and staff tried to stop the victim but could not prevent him from jumping. If it happened so fast, where people got time to even attempt to prevent him.
Finally, is the whole facility aircon? How can he break thru a window to fall to his death? The family should have been involved in the investigation right from the start. Noel Cheah is either a moron or a 2 faced liar. The hospital was culpable right from the start, and they tried to cover it by shutting out the family. If they really care, they will include the family in all their internal investigations and any interviews with the coroners. I bet you they will tell their staff to shut up and and only say whatthey want them to say.
NUH's reply:
NUH: It happened so suddenly, no one could prevent it
WE CONVEY again our deepest condolences to Madam Chua Lay Tin and her family on the demise of their loved one.
We have since met the family to address their queries and provided them with information about Mr David Low's medical treatment, the findings of our investigations, and the family is aware that we are assisting the police with their investigations.
On the day of the incident, we met Madam Chua and her family and our immediate focus was on extending emotional support to them.
Concurrently, we initiated investigations to obtain a detailed and accurate account of the incident. As this required some time, we informed the family that we would arrange a meeting to provide the details once our investigations were completed. We are sorry that we were not able to share the details sooner.
The hospital did not provide information to the media related to Mr Low's personal details, medical condition or details of the incident.
When the media approached us to verify the incident, we conveyed to the reporters the family's request not to run the story. The Straits Times reporter's interview with the unnamed cleaner in the article was not arranged by the hospital, nor was the information verified with us. We also wish to verify that Mr Low did not have a history of mental illness.
Madam Chua has raised concerns that the media report 'exposed a glaring lapse in procedures on patient security'.
We would like to emphasise that Mr Low was accompanied by a hospital staff member throughout the procedure. Staff and patients had also attempted to stop Mr Low. Unfortunately, they were unable to prevent the incident as it happened very suddenly and unexpectedly. We will continue to review our processes.
We recognise that this is a difficult time for the family and our priority is to continue helping and supporting them. We are also assisting other patients, visitors and staff who had witnessed the incident.
A special work group and a dedicated helpline have been set up following the incident to offer support and counselling for those affected. The helpline 9723-6433 will be available between 9am and 5pm from Monday to Friday, until Dec 17.
Noel Cheah
Acting Chief Executive Officer
National University Hospital