dbs beaten sia in service - u believe?

[johnny333]

If you have to queue in a banking hall, you're obviously a customer who is liability rather than an asset. I banked with DBS since way back in the 80s. When I needed service, they'd send an officer to see me. I never had to queue in the bank. In fact, I hardly ever set foot in their premises.

Nowadays the only reason I go the bank is to pay my credit card bills. I can of course avoid this by just using the CC from the same bank & pay via the phone but I have several CC from different banks. I have a tin can at home which I fill up with money for day to day expenses so I don't have to go to an ATM so often.

I don't understand why people chose the long queues at DBS. At Citi the queue is usually short. Maybe 10 people or less. You don't really have to be wealthy, only need to keep a minimum of $5,000. Last time you needed to maintain a $15,000 minimum.

Many banks offer priority services to some of their clients. I had someone looking after me at Citi:o However since I moved my $$$ out of Spore I don't really qualify anymore which is just fine with me because I prefer to remain anonymous.

 

[johnny333]

I have not written a cheque for more than a year. Cheques are going the way of the Dodo.

Banks charge high fees for services that they are trying to wean customers away from.

People will always need cheques for when they pay for their condo fees.

 

[Cestbon]

Agree DBS better service. If you are local sinkie/bangla/India taking SIA. Then you know how is SIA service.

 

[sickpuppy]

I have a DBS account and I've flown SIA too so I'm in a position to judge.

DBS provides excellent service. I've never been happier. I have a dedicated DBS Treasures Manager who calls regularly and keeps me up to date with the latest investment products.

I get a monthly news letter. When my term deposits are due, I'll get a phone call to inform me of the latest rates with advice on how to maximise my returns.

SIA, on the other hand, is a shadow of its former self. I prefer to fly Air New Zealand or Emirates.

OMG you mean to tell me the banks in NZ service standard is worst then DBS?

 

[winnipegjets]

I have a DBS account and I've flown SIA too so I'm in a position to judge.

DBS provides excellent service. I've never been happier. I have a dedicated DBS Treasures Manager who calls regularly and keeps me up to date with the latest investment products.

I get a monthly news letter. When my term deposits are due, I'll get a phone call to inform me of the latest rates with advice on how to maximise my returns.

SIA, on the other hand, is a shadow of its former self. I prefer to fly Air New Zealand or Emirates.

Wow, the Indianization of DBS has done wonders then. Time to Indianize SIA. Any Indian CEO that you can recommend to helm SIA?

 

[Satyr]

what a load of craps!!

Meaningless comparison. Apples to Oranges.