a question on product warranty

[tanwahtiu]

A reseller is not protected by consumer law.

Hire a good lawyer in Deutschland!

Ask them to give you a new unit. If not go to court.

Sure win. Consumer protection in Deutschland is lumber one!

Win already please remember to Blanjah me!

 

[looneytan]

my company bought product ....
question1:
question 2:
....
what can you do as a consumer?

surprise hor!

your good friend on holidays ah? ... 2 days liao never come give advice yet

 

[ykhuser]

Ask them what were the suspected misusage, so that user will be more careful, and see what they say.

the lab report say "We analysed and found a broken screw-nut on the spindle. The screw-nut loosened during
operation , probably by running in a blockade ( wrong handling ).