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Why DBS blame customer when fraud occurred?
- Thread starter tonychat
- Start date
How many people working in DBasS are actually Sinkies? They have to show sensitivity to their foreign *talent* staff. That is why they blame Sinkies...
who recruit them in the first place.. go back to the source.. sinkies....
erection2015
Alfrescian (InfP) + C
skimming is done by some dishonest traders or employee of the merchant.. so it means customer's fault???
http://forums.fuckwarezone.com.sg/e...fraudulent-withdrawal-physically-3553059.html
Dear forumer,
Just to share with you guys a recent incident. I know my case here may seem similiar to some of thread here but mine was actually a physical withdrawal.
Yesterday evening (1/2/2012) while i was making my payment with DBS Taka Debit Card, the transaction didnt go through, the cashier tried 2 times with debit charge and once with NETs. So my friend pay for me first using his card.
I quickily log in to i-banking mobile and to my horror.
My card statement shows that with 2 withdrawal was made on 1/2/2012 , amounting to over 650++ , including 2 processing fee of $5 each.
I quickily called up DBS and report it. The CSO terminate my card immediately and ask me if i lost my card before etc.. I ask what exactly is this transaction and why werent there able to stop the payment. The reply was it was a withdrawal at ATM machines in Malaysia. Thats why there is $5 processing fee.
i asked if i will be getting back my $ since i found it early, probably less than a day. The CSO says no guarantee and that i might not get back my money since it was already withdrawn. and advice me to make a police report too.
I went to police post and lodge a report.
I haven never lost my card before in my whole life and i have never been to malaysia in my whole life too. So im really shocked why my card details was easily skimmed? and its a withdrawal from ATM some more!! no one have my pin not even my family or gf.
I do make online purchase, so if maybe i have viruses in my com or what i can understand , but no.. its not online purchase. Its a physical withdrawal.. how can it be? the person needs my card and pin to access while the card is with me all along. I find it really hard to believe given singapore's standing in their so called advance technology that prevent skimming and cameras all over. The thought of how the heck did those people install devices on ATM machines without being caught by the CCTV cameras etc???
I hope it was a wrong withdrawal and that my hard earn money will be recover back asap. Right now i totally have no confident in DBS and i dont even feel like using that account anymore at thoughts that my card details is already with some fraud syndicate trying their luck to withdraw money from my account.
This is what was shown on my transaction record.
This image has been resized.Click to view original image
*Be careful of this merchant names, which i believe is the location of the ATM
Police report made.
This image has been resized.Click to view original image
* sensitive info was covered.
The criminal(s) might have access on this forums.. who knows right?
To the criminal: You better own up to get a lighter sentence, not worth doing such stupid thing , you can run.. yes.. for how long.. you decide.. go google it.. cases in 2010 reported.. that fellow get 9 years jail sentence.. carry on your vice if you want to break the record..
Anyone encounter such situation? please share and please be extra careful and aware of your account transaction..
Updates:
1/5 - Received call from DBS compliance dept following up on my case today during lunch time. The Caller asked a series of questions such as did i went malaysia before etc.. whether i made any replacement card before etc... called told me that if its indeed a fraud they will reimburse all the amount and that i would received a call if they are going to reimburse. I think this was before DBS made the official statement.
Places where i used my compromised card, physically, for the past 3 months:
Bras Basah MRT ATM
West Mall - beside M1 shop
Bukit Batok MRT - beside gong cha
Chinatown MRT inside, beside 7-11
Jurong Point Golden Village AXS machine
Boon lay MRT - Left and right side on
Pioneer Mall level 2
Courts at Boon Lay
Dhoby Ghuat MRT ezlink top up machine (purple color one)
Boon lay Interchange EzLink top up machine (purple color one)
Science Park CinTech ATM
*Those who used yr card at the above mentioned places. please take note*
http://forums.fuckwarezone.com.sg/e...fraudulent-withdrawal-physically-3553059.html
Dear forumer,
Just to share with you guys a recent incident. I know my case here may seem similiar to some of thread here but mine was actually a physical withdrawal.
Yesterday evening (1/2/2012) while i was making my payment with DBS Taka Debit Card, the transaction didnt go through, the cashier tried 2 times with debit charge and once with NETs. So my friend pay for me first using his card.
I quickily log in to i-banking mobile and to my horror.
My card statement shows that with 2 withdrawal was made on 1/2/2012 , amounting to over 650++ , including 2 processing fee of $5 each.
I quickily called up DBS and report it. The CSO terminate my card immediately and ask me if i lost my card before etc.. I ask what exactly is this transaction and why werent there able to stop the payment. The reply was it was a withdrawal at ATM machines in Malaysia. Thats why there is $5 processing fee.
i asked if i will be getting back my $ since i found it early, probably less than a day. The CSO says no guarantee and that i might not get back my money since it was already withdrawn. and advice me to make a police report too.
I went to police post and lodge a report.
I haven never lost my card before in my whole life and i have never been to malaysia in my whole life too. So im really shocked why my card details was easily skimmed? and its a withdrawal from ATM some more!! no one have my pin not even my family or gf.
I do make online purchase, so if maybe i have viruses in my com or what i can understand , but no.. its not online purchase. Its a physical withdrawal.. how can it be? the person needs my card and pin to access while the card is with me all along. I find it really hard to believe given singapore's standing in their so called advance technology that prevent skimming and cameras all over. The thought of how the heck did those people install devices on ATM machines without being caught by the CCTV cameras etc???
I hope it was a wrong withdrawal and that my hard earn money will be recover back asap. Right now i totally have no confident in DBS and i dont even feel like using that account anymore at thoughts that my card details is already with some fraud syndicate trying their luck to withdraw money from my account.
This is what was shown on my transaction record.
This image has been resized.Click to view original image
*Be careful of this merchant names, which i believe is the location of the ATM
Police report made.
This image has been resized.Click to view original image
* sensitive info was covered.
The criminal(s) might have access on this forums.. who knows right?
To the criminal: You better own up to get a lighter sentence, not worth doing such stupid thing , you can run.. yes.. for how long.. you decide.. go google it.. cases in 2010 reported.. that fellow get 9 years jail sentence.. carry on your vice if you want to break the record..
Anyone encounter such situation? please share and please be extra careful and aware of your account transaction..
Updates:
1/5 - Received call from DBS compliance dept following up on my case today during lunch time. The Caller asked a series of questions such as did i went malaysia before etc.. whether i made any replacement card before etc... called told me that if its indeed a fraud they will reimburse all the amount and that i would received a call if they are going to reimburse. I think this was before DBS made the official statement.
Places where i used my compromised card, physically, for the past 3 months:
Bras Basah MRT ATM
West Mall - beside M1 shop
Bukit Batok MRT - beside gong cha
Chinatown MRT inside, beside 7-11
Jurong Point Golden Village AXS machine
Boon lay MRT - Left and right side on
Pioneer Mall level 2
Courts at Boon Lay
Dhoby Ghuat MRT ezlink top up machine (purple color one)
Boon lay Interchange EzLink top up machine (purple color one)
Science Park CinTech ATM
*Those who used yr card at the above mentioned places. please take note*
Last edited:
The skimming is usually done at an ATM.
The Malaysian syndicate must have made a trip to Singapore and installed skimming devices in various locations.
Customers are supposed to keep an eye out for skimmers. If they don't, you can't blame the bank.
The Malaysian syndicate must have made a trip to Singapore and installed skimming devices in various locations.
Customers are supposed to keep an eye out for skimmers. If they don't, you can't blame the bank.
[video=youtube;N5IXANgr6Co]http://www.youtube.com/watch?v=N5IXANgr6Co[/video]
erection2015
Alfrescian (InfP) + C
i though they had already addressed this with some kind of device to mitigate against ATM skimming.
everytime its DBS / POSB chut daiji...
they are jinxed or what....
small sums of $$ lost by peasants...hence no actions?
they are jinxed or what....
small sums of $$ lost by peasants...hence no actions?
These days, it is the right of banks to lose money and transfer the costs to peasants. When peasants lose money, it's "you die your problem!".
The statement says they're making good any losses even though they're not obliged to.
That's a very generous offer considering the fact that the sums are quite large.
erection2015
Alfrescian (InfP) + C
the mood and climate is not right for them to do otherwise. If it were you would see them stonewalling all your queries every single step of the way.
atm skimming systems have been around for some time. the latest and most sophisticated involves 3 components: a lookalike card reader that is attached to the real reader on the atm, a brochure box that hides a wireless camera to the side of the atm screen and keypad, and a laptop in a van or car parked near the atm. will post pics when i get the chance.
A friendly warning not to stalk please. Thanks.
The reputation system is designed to handle these sorts of nicks.
If someone is irritating the shit out of you, you can deduct points accordingly. If someone writes quality stuff, add points.
When the points of the irritant falls below 1, the nick will end up in moderation.
I just deducted 6 points so the total points of tonyshit has fallen from 28 to 22.
erection2015
Alfrescian (InfP) + C
You have a buffer of 73 points. You can write rubbish till your points fall to about 10... then switch to quality stuff to get out of the danger zone.
I have deducted another 6 points for swearing. You are now 16 points away from being moderated.
Nest time whole family will be lost too.
i have added your rep points in return.
That won't save you. :p
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