Dear Singaporeans
It time to wake up. Stop accepting the status quo and seeking change. The SMRT has been running on a profit motive since Neo left. The situation has grown worse from what I hear and there are overcrowding and safety is increasingly an issue.
If everyone who is facing difficulties starts writing in via email and express your concerns and demand changes , things will move quickly.
Include the PM and Minister of Transport as well as your local MP as you write to SMRT. Things will always move faster if the top brass notice an increase in complaints.
Nobody is going to jail for complaining about bad service and a breakdown in safety consideration if they are genuine complaints. It is not a free service and you have every right to see that you money is spent well.
Keeping sending emails until you see perceptible change. There is no need to be rude, vulgar or bomb their account with repeat mails. Just send your honest opinion of bad or sub standard service that you encounter.
The first sign that the Govt can't cope is when they disable the email function. Even then you can email the govt ministers who are responsible. It would politically suicidal if the civil service disables their email function.
If you are scared, no need to include your name and you can use a moniker. There is no need to fear if you are relaying the truth. There are many elderly and young kids who use the SMRT and they may not be in position to do anything. think of them as well.
It time to wake up. Stop accepting the status quo and seeking change. The SMRT has been running on a profit motive since Neo left. The situation has grown worse from what I hear and there are overcrowding and safety is increasingly an issue.
If everyone who is facing difficulties starts writing in via email and express your concerns and demand changes , things will move quickly.
Include the PM and Minister of Transport as well as your local MP as you write to SMRT. Things will always move faster if the top brass notice an increase in complaints.
Nobody is going to jail for complaining about bad service and a breakdown in safety consideration if they are genuine complaints. It is not a free service and you have every right to see that you money is spent well.
Keeping sending emails until you see perceptible change. There is no need to be rude, vulgar or bomb their account with repeat mails. Just send your honest opinion of bad or sub standard service that you encounter.
The first sign that the Govt can't cope is when they disable the email function. Even then you can email the govt ministers who are responsible. It would politically suicidal if the civil service disables their email function.
If you are scared, no need to include your name and you can use a moniker. There is no need to fear if you are relaying the truth. There are many elderly and young kids who use the SMRT and they may not be in position to do anything. think of them as well.