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ST Forum > Online Story
May 6, 2010
CCTV cameras have limits to their use
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I REFER to Mr Edwin Tong's Forum Online letter last Saturday, 'BirdPark thefts - no word about CCTV suggestion'.
It was unfortunate that Mr Tong's wife lost her wallet. We would like to assure Mr Tong that Jurong BirdPark takes the security of our visitors very seriously and closed-circuit television (CCTV) cameras have always been installed at the entrance of the park.
CCTV cameras have limits to their use, and are not optimal in areas where large crowds obstruct their views. In such areas, we have security personnel on site as human watchfulness plays an essential role.
It is also important that the public remain vigilant and are aware of their belongings. In crowded places, members of the public should be wary of anyone bumping into them, and should check their valuables in such situations to ensure they are secured.
We constantly review our security measures to ensure the safety of our guests. This includes increasing the number of security staff as well as ongoing police patrols on our grounds. We also make regular reminders via our public announcement system to remind visitors to keep an eye on their belongings.
We apologise for the inconvenience and would like to thank Mr Tong for his feedback. We look forward to welcoming him and his family back to Jurong BirdPark soon.
David Hong
General Manager
Jurong BirdPark
May 6, 2010
CCTV cameras have limits to their use
<!-- by line --><!-- end by line -->
<!-- end left side bar --><!-- story content : start -->
I REFER to Mr Edwin Tong's Forum Online letter last Saturday, 'BirdPark thefts - no word about CCTV suggestion'.
It was unfortunate that Mr Tong's wife lost her wallet. We would like to assure Mr Tong that Jurong BirdPark takes the security of our visitors very seriously and closed-circuit television (CCTV) cameras have always been installed at the entrance of the park.
CCTV cameras have limits to their use, and are not optimal in areas where large crowds obstruct their views. In such areas, we have security personnel on site as human watchfulness plays an essential role.
It is also important that the public remain vigilant and are aware of their belongings. In crowded places, members of the public should be wary of anyone bumping into them, and should check their valuables in such situations to ensure they are secured.
We constantly review our security measures to ensure the safety of our guests. This includes increasing the number of security staff as well as ongoing police patrols on our grounds. We also make regular reminders via our public announcement system to remind visitors to keep an eye on their belongings.
We apologise for the inconvenience and would like to thank Mr Tong for his feedback. We look forward to welcoming him and his family back to Jurong BirdPark soon.
David Hong
General Manager
Jurong BirdPark