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Domestic helper gatherings at Lucky Plaza draw customers and complaints
Feb 26, 2025 at 03:34pmSecurity patrols have increased on weekends, advising helpers against gathering in big groups.
As large groups of foreign domestic workers gather at Lucky Plaza every Sunday, some businesses welcome the increased foot traffic, while others say the gatherings disrupt operations and drive away customers.
One frustrated shop owner recently took to Facebook to air her grievances.
On Sept 14, she posted two videos of the helpers congregating outside shops in the mall, with the caption: "Every Sunday at Lucky Plaza they gather here playing music, dancing, singing, affecting my business."
Ms Zhou (transliterated), 35, who has been running a fruit stall at Lucky Plaza for about four years, told Shin Min Daily News that the shopping centre has long been a meeting spot for helpers to socialise on their day off.
However, she said that these gatherings have become increasingly disruptive in recent months.
"Chatting is fine, but they play loud music, then sing and dance," Ms Zhou said. "Most of my customers are retail staff from nearby shops. They used to sit inside my store, but now they leave immediately because they can't stand the noise."
Business takes a downturn
Ms Zhou said she decided to post about the issue only after her business took a downturn.Her husband has also raised the matter with mall management. Security personnel have stepped up patrols and spoken to the groups multiple times, but Ms Zhou said the situation remains unchanged.
"It's no use talking to them. I open my store from 10am to 6pm, and this goes on the whole time," she said.
The owner of a hair salon that has been operating in the centre for over two years also noted that Sundays can be chaotic.
"I understand everyone needs space to relax, but the noise and lack of boundaries are a problem," the owner said. "This is still a shopping mall, and the shouting and rowdiness can feel inappropriate."
Many of the domestic workers reportedly gather outside shops that are closed on Sundays.
Security patrols increase on weekends, most helpers cooperative
Not all shop owners view the gatherings negatively. One eatery specialising in Indonesian cuisine said the crowds have helped businesses by bringing in more foot traffic.Another tenant, who operates three outlets in the mall, said the Sunday gatherings have had no impact on business since opening four months ago.
A beauty salon owner noted that the mall's security staff have increased patrols during weekends and actively intervene to advise the domestic workers, who are generally very cooperative.
"They're reasonable and will leave when asked," she said. "Some sit outside my shop, but there's no shouting or disturbance."
Public toilets see long queues on Sundays
A staff member from a nearby foreign domestic worker agency pointed out that although the gatherings are mostly harmless, they do cause some inconvenience, as queues for restrooms can take 20 to 30 minutes.She added that while the volume of music played is usually acceptable, the dancing can be disruptive.
"To be honest, their weekly gathering brings a lively energy to the place. But we do have to wait to use the restroom," she joked.