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'Like a ghost town on some days': Some JB shops hit by drop in Singaporean visitors after VEP enforcement
https://www.asiaone.com/singapore/g...op-singaporean-visitors-after-vep-enforcement
Ever since the Vehicle Entry Permit (VEP) for Singapore-registered vehicles entering Malaysia kicked-in from July 1, some business owners are feeling the pinch — fewer Singaporean customers are walking in through their doors.
Speaking to AsiaOne, Hazel Eng, who works at Kacha Kacha, a self-photo studio located in Eco Palladium in Mount Austin, said that some Singaporean clients have cancelled their appointments after July 1.
Eng, who has been working at the studio for over four years, said she did not expect such a sudden and significant impact on customer traffic, especially since most of the studio's clientele comes from Singapore.
She said business has dropped by about 15 per cent without giving figures.
"It's like a ghost town on some days. We've lost several customers who drive to JB," she added.
Cafe manager Cham Kah Chun, who runs Principal Cafe in Mount Austin, is equally worried. "The number of Singaporean customers has dropped based on our observations, especially since more than half of our customers are from Singapore," said Cham, adding that revenue has dipped by 20-25 per cent since the new rule came into force.