There are lots and lots of fuckers everywhere. Not just Singapore. Canada too.
Yesterday I was at TD bank. Old white guy hair all white asking to make withdrawal of $21,000. The bank staff asked do you want that in cash or bank draft?
The guy goes is there a charge for draft? Before staff can answer he says on second thought I want all cash as I want to use it right away dont want any processing time.
Staff says we dont have enough cash for $21,000. This is a standard answer at every bank when you want to withdraw more than $5000 in cash anytime. Got to "order" the cash make appointment one.
The old guy says Friday afternoon and you dont have cash?
Old guy then says what about $11,000 cash and the rest in draft? Staff says the draft will cost...
Old guy says NOTHING. It is not my fault you have no cash. It is your fault! Listen dear I dont want any draft anymore you get me my cash now!
So rude and nasty.
Another old lady who speaks mostly German was angry. Staff said the number you give me is not a bank account number. German lady keeps speaking in German. Staff says nobody here in this branch speaks German. Old lady goes on how she usually will do it this way no problem dont know why today cannot etc. On and on.
Be front line staff will surely encounter assholes.
In fact i believe that it is people who have workee frontline who learn how to be asshole to other frontline people from these asshole customers. Give what you get.