Yes Sister Crystal.....
I had made the payments too... but just wondering how come a law firm in JB can be so so sub-standards.... even calling them quoting the reference number on the letter does not help at all and best the letter forever dated so far back and it makes it seems like I am the one holding on to the letter and no actions on my part..... reali KNS they all......
Dealing with law firm in JB, don't use only email, follow up the email with a registered letter that is mailed to them. That is something that they know can be produced in court. When you speak to them, just say that you have been advised to follow certain procedure, etc.