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Customer gets yelled vulgarities by hawker stall ‘gangster’ staff even after waiting for 2 hours for their Christmas dinner
- Thread starter Touchy
- Start date
SINGAPORE — A public member warned against patronising a newly opened hawker stall after experiencing poor customer service on Christmas Day. After allegedly waiting almost two hours, the customers became the target of vulgarities from a “gangster” staff.
The Facebook group Complaint Singapore member shared their experience, noting they had ordered sambal stingray, kangkong and fuyong omelette from a stall at the Senja Hawker Centre.
“At first, the cashier told us estimated waiting time was about 30 minutes. At 8 pm, our food was not ready, so we approached the cashier, and she said (they) needed 30 more minutes,” the customer wrote.
“We understand, as the store is quite crowded on Christmas night. So we went back to our seats and continued to wait.” However, at 8:50 pm, their food was still not served – even the omelette, which was easy to prepare.
They approached the stall and asked for an update on their meal, noting the children were already very hungry. The family suggested cancelling the order if nothing was prepared and asked for a refund.
“Suddenly, the store man pointed his finger at me and spoke to me in a very fierce tone, ‘Eh jibai, you talk to me properly, you understand?’ as if he is trying to pick a fight,” said the customer who was shocked at the response.
“We waited for almost two hours, not even a sorry was heard. When we asked for a refund nicely, the store man suddenly turned ‘gangster style’ and started to threaten people.”
The stall operator pointed to a sambal stingray and said, “Your food is ready, you still want or not?”
The customers opted for a refund, which the man gave “reluctantly while murmuring vulgarities.”
“It’s a newly-opened store located at Senja Hawker Centre. Singaporeans, be aware of the gangsters running the store,” the Facebook group added.
Netizens were equally surprised that the customer who waited hours for their meal were the ones who got scolded in the end. “Let this be your first and last time buying from them. We won’t go hungry,” said Facebook user Wang Fu Sheng.
The Independent Singapore has reached out to the stall for a statement and will update the article accordingly.
The Facebook group Complaint Singapore member shared their experience, noting they had ordered sambal stingray, kangkong and fuyong omelette from a stall at the Senja Hawker Centre.
“At first, the cashier told us estimated waiting time was about 30 minutes. At 8 pm, our food was not ready, so we approached the cashier, and she said (they) needed 30 more minutes,” the customer wrote.
“We understand, as the store is quite crowded on Christmas night. So we went back to our seats and continued to wait.” However, at 8:50 pm, their food was still not served – even the omelette, which was easy to prepare.
They approached the stall and asked for an update on their meal, noting the children were already very hungry. The family suggested cancelling the order if nothing was prepared and asked for a refund.
“Suddenly, the store man pointed his finger at me and spoke to me in a very fierce tone, ‘Eh jibai, you talk to me properly, you understand?’ as if he is trying to pick a fight,” said the customer who was shocked at the response.
“We waited for almost two hours, not even a sorry was heard. When we asked for a refund nicely, the store man suddenly turned ‘gangster style’ and started to threaten people.”
The stall operator pointed to a sambal stingray and said, “Your food is ready, you still want or not?”
The customers opted for a refund, which the man gave “reluctantly while murmuring vulgarities.”
“It’s a newly-opened store located at Senja Hawker Centre. Singaporeans, be aware of the gangsters running the store,” the Facebook group added.
Netizens were equally surprised that the customer who waited hours for their meal were the ones who got scolded in the end. “Let this be your first and last time buying from them. We won’t go hungry,” said Facebook user Wang Fu Sheng.
The Independent Singapore has reached out to the stall for a statement and will update the article accordingly.
Low SES Sinkies eating low SES rubbish expecting high SES service
4 people crammed in a mini kitchen like that. They should have taken two lots instead of just one.
Senja 'hawker centre' owned by Kopitiam Group F&B crony... in other words, not a hawker centre but a non-aircon food court.
Go visit a proper hawker centre, daft Sinkies. Don't be so 犯贱
This is not a hawker centre. I hope you get it already:
https://sg.style.yahoo.com/senja-hawker-centre-finally-opens-090004382.html
Go visit a proper hawker centre, daft Sinkies. Don't be so 犯贱
This is not a hawker centre. I hope you get it already:
https://sg.style.yahoo.com/senja-hawker-centre-finally-opens-090004382.html
Will they dare do this in the Sinkapor hawker food outlet in New York city?
Sounds like karma for ordering from a hawker stall.
The story does have slot of holes. If I were the customer, I will just walk away....n go eat other stuff to fill my stomach. Even economics rice....wat that chap going to do? Run after me n report police for 'false orders'?
Police report filed.
After waiting an hour for their zichar order on Christmas night, a couple approached their hawker stall asking for a refund.
However, the stall owner allegedly acted in a "gangster-style" manner and swore at him.
The stall owner, who wishes only to be known as Mr Chew, has denied doing this. He has also made a police report for alleged libel.
https://mothership.sg/2022/12/man-claims-senja-hawker-gangster/
They need to ask for leefund that means this stall is pay 1st then eat KNN
Than lodge a police report... fraud. And should have ask for the leefund earlier. Why wait so long?
Should have got his wife to secretly record the scene...
From this waiting time to asking for leefund time shows that they die die must eat the special food.
Guess another retard...
There's nothing special about these sort of zichar bbq seafood. Standard menu for nearly all of them.
"Customer" sent from competitor to sabo? No reason to scold them "jibye" unless they zi zi siao siao
Within the hawker center this is already considered the most special food with special pricing too.
I know of zichar restaurants which offer the same menu for similar price. You can find the menu in most zichar stalls in coffee shops. No big deal about the hawker centre zichar.
Cheaperer and better value to Makan at restaurant....
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