- Joined
- Jul 24, 2008
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Apr 6, 2010
Never-ending IC nightmare
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I LOST my identity card in 2008 and made a police report within 24 hours.
In January this year, I happened to walk into a cellphone shop to ask about recontracting my expiring cellphone contract. To my horror, the shopkeeper told me that I had recently recontracted my current contract and signed up for a new line. I realised the individual who had picked up my IC had used it to cheat MobileOne (M1) of two new cellphones.
I immediately told M1 about the fraud and made a police report. While making the report, I was asked if it was for M1 or me to take action. I said it was for M1 to take action. Subsequently, however, M1 simply closed the case without making a police report.
My nightmare did not end there. In March, a car rental company told me I had rented a BMW and failed to return it. The impostor had used my IC to cheat the company.
Recently, the impostor went to M1 and tried to pull the same trick. He used my IC to sign up for a new line. An M1 employee called me and I told him it was the impostor. The staff told me the impostor had escaped but he was able to retain my IC.
I asked the police why they had not acted to catch the impostor in January, and the reply was that M1 did not make a report for them to act. As a crime had been committed, isn't the report I made enough?
If M1 had not reported the fraud, shouldn't the police have called me to ask if I wanted to take action?
If the police had acted in January, the impostor might have been caught and he would not have the chance to cheat the car rental company.
I also wonder why M1 did not report the fraud case in January. What about improving the identity verification process to prevent such fraud in future?
If I had known the consequence of telling the police the report was made for M1 to take action, I would have told the police that I wanted to take action. I hope the police will do their best to catch the impostor.
Tan Kah Poh
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Never-ending IC nightmare
<!-- by line --><!-- end by line -->
<!-- end left side bar --><!-- story content : start -->
I LOST my identity card in 2008 and made a police report within 24 hours.
In January this year, I happened to walk into a cellphone shop to ask about recontracting my expiring cellphone contract. To my horror, the shopkeeper told me that I had recently recontracted my current contract and signed up for a new line. I realised the individual who had picked up my IC had used it to cheat MobileOne (M1) of two new cellphones.
I immediately told M1 about the fraud and made a police report. While making the report, I was asked if it was for M1 or me to take action. I said it was for M1 to take action. Subsequently, however, M1 simply closed the case without making a police report.
My nightmare did not end there. In March, a car rental company told me I had rented a BMW and failed to return it. The impostor had used my IC to cheat the company.
Recently, the impostor went to M1 and tried to pull the same trick. He used my IC to sign up for a new line. An M1 employee called me and I told him it was the impostor. The staff told me the impostor had escaped but he was able to retain my IC.
I asked the police why they had not acted to catch the impostor in January, and the reply was that M1 did not make a report for them to act. As a crime had been committed, isn't the report I made enough?
If M1 had not reported the fraud, shouldn't the police have called me to ask if I wanted to take action?
If the police had acted in January, the impostor might have been caught and he would not have the chance to cheat the car rental company.
I also wonder why M1 did not report the fraud case in January. What about improving the identity verification process to prevent such fraud in future?
If I had known the consequence of telling the police the report was made for M1 to take action, I would have told the police that I wanted to take action. I hope the police will do their best to catch the impostor.
Tan Kah Poh
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