Chitchat Woman calls out Grab driver who tells her she should bring booster seat for kid

[bobby]

A woman who was on her way home with her four-year-old child took offence when her Grab driver suggested she take a GrabFamily ride in the future if she had a child in tow.

She took to TikTok to vent about her experience, saying that she couldn't understand the driver’s rationale. She also displayed the driver’s details in the six-second clip.

Speaking to AsiaOne, the woman, referred to as Jessica, said she had booked a ride from Katong V, while it was raining.

When she got into the car, the driver told her she should have brought a child seat for the ride or taken Grab's family-friendly ride-hailing service – which is a tad more expensive – instead.

"He [asked] me to take GrabFamily," she said, adding that the journey was a mere two-minute drive and there were only two passengers.


Her child is below 1m in height, and does not meet the minimum height requirement (1m - 1.35m), as per Grab policies, to ride without a child seat.

Nonetheless, the driver did not cancel the ride and sent her home.

Most netizens in the comments section didn’t side with her on the issue.

Some pointed out that the driver was well within his rights to reject them, while others asked if she would take the blame if the driver got into trouble over the matter.

One comment said: “I’d understand if you were upset that he cancelled your trip, since it was raining. But he still drove you home, right? So what are you on about?”

According to Grab's website, children between 1m and 1.35m are required to be strapped into booster seats during the ride.

Passengers who book a GrabFamily car will have booster seats available, and the charge is included in the fare.

However, passengers who do not make a GrabFamily booking must pay a $2 surcharge for the booster seat, if the car has one available.

 

[bobby]

 

[syed putra]

Grab should insist all drivers use volvos fitted with child booster seats.

 

[red amoeba]

It's a joke that midget son of hers can take s taxi no issues but cannot take a grab car ride someone explain this rationale?

 

[laksaboy]

https://www.tiktok.com/@jessicachubb

Looking through this woman's TikTok page, there's a high chance she's a single mother.

The videos are mostly about her, her brat or makan.

 

[laksaboy]

I never sat on a booster seat when I was a kid. Stop overprotecting kids. This is exactly why we have replaced sand playgrounds with crappy plastic ones.

 

[Scrooball (clone)]

All the spoilt rotten sinkies talking cock. Should see how people in other countries ferry kids around

The champion is probably this one though

 

[tobelightlight]

Yes, base on rules and regulations. The grab driver is correct. I am questioning the drivers tone of voice and emotional initiative if it causes irritation to this passenger. U can advise on the rules and regulations but watch ur tone. I know sinkies make a drama from other people's mistake due to their ignorance of the rules.

Malaysians, in this area, is much much better than sinkies. Patience and gentle and also help out.

 

[Scrooball (clone)]

That’s why Sinkies are the worst type of cheebye lang. everything follow strictly by law when it comes to others, but when it benefits them, they complain why law cannot be flexible.

In my next life, I hope I get reincarnated as a Sinkie… PAP politician to screw everyone.

 

[shiokalingam]

just curious why she didnt try the following Apps

a) Comfort Taxi App
b) Tada App
c) Gojek App
d) Ryde App or TELEPHONE ,

e) Prime Taxi
f) Transcab Taxi
g) Silver Cab Taxi
h) Strides Taxi ....

 

[Chase]

I am bewildered that the same toddler needs car-seat on grab/gojek but not required for taxis.

 

[millim6868]

If driver get caught,they would.lose the licence to drive as grab,

 

[mojito]

All parents should carry around a booster seat of shame and a dunce hat for their shorty children.

 

[searcher1]

To be fair, all public transport should be exempted from Child Seat. Do you see Bus or MRT have this rule ?
Taxi can be exempted, why must insist PHV ? Unfair playing field to pacify the Taxi Company ?
If these FW can travel without seat belts, then PHV should be able to do away with Child Seat

 

[red amoeba]

she would have this problem if she:

1) keep her pussy closed
2) get a car