Why do private patients get appointments faster?

makapaaa

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Coffeeshop Chit Chat - PAP Era, Khaw Mooted, U DIE, UR BIZ !!</TD><TD id=msgunetc noWrap align=right> </TD></TR></TBODY></TABLE><TABLE class=msgtable cellSpacing=0 cellPadding=0 width="96%"><TBODY><TR><TD class=msg vAlign=top><TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR class=msghead><TD class=msgbfr1 width="1%"> </TD><TD><TABLE border=0 cellSpacing=0 cellPadding=0><TBODY><TR class=msghead vAlign=top><TD class=msgF width="1%" noWrap align=right>From: </TD><TD class=msgFname width="68%" noWrap>Toby Kuntakinte (PouletGeorge) <NOBR></NOBR> </TD><TD class=msgDate width="30%" noWrap align=right>Mar-28 12:43 am </TD></TR><TR class=msghead><TD class=msgT height=20 width="1%" noWrap align=right>To: </TD><TD class=msgTname width="68%" noWrap>ALL <NOBR></NOBR></TD><TD class=msgNum noWrap align=right> (1 of 10) </TD></TR></TBODY></TABLE></TD></TR><TR><TD class=msgleft rowSpan=4 width="1%"> </TD><TD class=wintiny noWrap align=right>46637.1 </TD></TR><TR><TD height=8></TD></TR><TR><TD class=msgtxt>[FONT=Comic Sans MS,Sans-Serif]Naive Singaporeans, you think PAP REALLY care for you ?[/FONT]
[FONT=Comic Sans MS,Sans-Serif]YOU DIE YOUR OWN BUSINESS AR !!![/FONT]

Why do private patients get appointments faster?


<!--start of story text-->RECENTLY, my scalp developed a lot of red spots and began to itch very badly. I began to lose an abnormal amount of hair every day and whenever I tugged, several strands came off easily.
I was very worried and called the National Skin Centre for an urgent appointment. However, the nurse told me they were fully booked and the earliest appointment date would be three months later, in June.
When I told her about my condition and asked her to help, she simply said she was sorry she could not do anything for me because I was a subsidised patient referred to by a government polyclinic.
That put me on the alert and I immediately asked her whether she could get me an earlier appointment date if I were to visit the hospital as a private patient. I was shocked when she told me she could fix an appointment for me three days later.
Why is the National Skin Centre offering private patients appointments within three days but not doing the same for subsidised patients?
As I found out, a private patient has to pay about $70 for consultation whereas a subsidised patient pays only about $25.
The National Skin Centre is not the only government hospital having such discriminatory practices - when I checked with the Singapore General Hospital and Tan Tock Seng Hospital, I realised, to my dismay, that they do the same.
Why are hospitals built and maintained with taxes paid by generations of Singaporeans allowed to discriminate against citizens, many of whom qualify for subsidised medical care?
Why are they allowed to offer preferential treatment to those who can or have to pay higher rates - rich Singaporeans, foreigners and medical tourists?
Dherry Brandon Lee
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<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR class=msghead><TD class=msgbfr1 width="1%"></TD><TD><TABLE border=0 cellSpacing=0 cellPadding=0><TBODY><TR class=msghead vAlign=top><TD class=msgF width="1%" noWrap align=right>From: </TD><TD class=msgFname width="68%" noWrap>Toby Kuntakinte (PouletGeorge) <NOBR></NOBR> </TD><TD class=msgDate width="30%" noWrap align=right>Mar-28 6:27 pm </TD></TR><TR class=msghead><TD class=msgT height=20 width="1%" noWrap align=right>To: </TD><TD class=msgTname width="68%" noWrap>ALL <NOBR></NOBR></TD><TD class=msgNum noWrap align=right> (4 of 10) </TD></TR></TBODY></TABLE></TD></TR><TR><TD class=msgleft rowSpan=4 width="1%"> </TD><TD class=wintiny noWrap align=right>46637.4 in reply to 46637.1 </TD></TR><TR><TD height=8></TD></TR><TR><TD class=msgtxt>[FONT=Comic Sans MS,Sans-Serif]KNN !!! Khaw talked so much about Medical Scheme and yet, such simple administrative screw up surfaced - FAKE Competition. This shows that Khaw is cooking up those schemes to WAYANG for his bosses to see !![/FONT]
[FONT=Comic Sans MS,Sans-Serif]Fucking Jiak Liao Bee......[/FONT]
A twist to patient priority at skin centre


<!--start of story text-->MR DHERRY Brandon Lee's letter yesterday ('Why do private patients get appointments faster?') raises a valid question about the priority accorded to private and subsidised patients.
If government hospitals are revenue-driven, then the objective of serving low- and middle-income patients contradicts the government policy of equal treatment for patients regardless of income status.
And, it is not just a question of preferential treatment.
Competition between the two health-care clusters - National Healthcare Group (NHG) and SingHealth - has deprived patients of the freedom to select hospitals of their choice for CT scans. A patient does not get a chance to pick a hospital within the SingHealth cluster if he is undergoing treatment in an NHG institution.
For example, I am a long-term patient of National Skin Centre. Because of my prolonged consumption of oral steroids, I was told to undergo a CT scan to check my bone density more than a year ago. I asked for Alexandra Hospital because I had done my previous scans there and all my medical records were there. The skin centre rejected my request and privately cited the different health-care clusters as the reason.
The centre directed me to Tan Tock Seng Hospital (TTSH), which is under NHG, as is the skin centre.
Reluctantly, I accepted my appointment at TTSH and subsequently sought clarification from the Ministry of Health (MOH).
The ministry replied that there were no such unwritten rules and patients were free to choose a hospital for their CT scan at any of the clusters.
I hope MOH will look into the grievances and clarify the health clusters' policies on fees, appointments and choice of hospital.
Francis Cheng
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<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR class=msghead><TD><TABLE border=0 cellSpacing=0 cellPadding=0><TBODY><TR class=msghead vAlign=top><TD class=msgF width="1%" noWrap align=right>From: </TD><TD class=msgFname width="68%" noWrap>Toby Kuntakinte (PouletGeorge) <NOBR></NOBR> </TD><TD class=msgDate width="30%" noWrap align=right>Apr-1 6:49 pm </TD></TR><TR class=msghead><TD class=msgT height=20 width="1%" noWrap align=right>To: </TD><TD class=msgTname width="68%" noWrap>Toby Kuntakinte (PouletGeorge) <NOBR></NOBR></TD><TD class=msgNum noWrap align=right> (9 of 10) </TD></TR></TBODY></TABLE></TD></TR><TR><TD class=msgleft rowSpan=4 width="1%"> </TD><TD class=wintiny noWrap align=right>46637.9 in reply to 46637.1 </TD></TR><TR><TD height=8></TD></TR><TR><TD class=msgtxt>[FONT=Comic Sans MS,Sans-Serif]Woah !! Roy, we believe you !! **Read those in RED**[/FONT]

Public v private patients


<!--start of story text-->Queue does not depend on ability to pay: Skin Centre
PATIENTS' access to care and treatment at the National Skin Centre (NSC) does not depend on their ability to pay ('Why do private patients get appointments faster?' by Mr Dherry Brandon Lee, Monday; and 'A twist to patient priority at Skin Centre' by Mr Francis Cheng on Tuesday).
All our patients have equal access to care at NSC based on their health-care needs and the centre's resources.
Regardless of subsidy status, patients referred to NSC on an urgent basis and whose conditions require immediate attention, such as those with provisional diagnosis of drug allergies or skin cancers, are given appointments on the same day.
Our records showed that Mr Lee was given an appointment for April 19, when he first called the centre on March 24. That was the earliest available slot then.
At that time, our staff informed Mr Lee that it might be possible to get him an earlier appointment should there be a last-minute cancellation.
Indeed, the following day on March 25, he was offered an earlier appointment for March 29 as a result of a cancellation. Mr Lee's subsidy status remained unchanged.
As for Mr Cheng's concern about a patient's choice of hospital, patients are free to choose their preferred restructured hospital.
Their subsidy status does not change if they are referred from one restructured hospital to another.
There was a miscommunication between our doctor and the appointment clerks at that time which resulted in the wrong information being given.
We apologise for any inconvenience or distress caused.
To cater to increasing patient demand, NSC has been steadily increasing the number of doctors as well as clinic sessions for subsidised patients over the past three years.
We will work harder at improving our service to all our patients.
Professor Roy Chan
Director
National Skin Centre

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As I found out, a private patient has to pay about $70 for consultation whereas a subsidised patient pays only about $25.

"Why do private patients get appointments faster?"

Why do rich people drive faster and more expensive cars?

Why do rich people eat in restaurants so often?

Why can't they be more down-to-earth and eat in coffeeshops just like everyone else?
 
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