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Certain phrases trigger our anxiety at work. It’s the “urgent” email from your boss landing in your inbox at 9pm, or the announcement of team building exercise on Zoom. Perhaps most triggering, though, are these six words: “Can we have a quick chat?”
It’s the moment when your boss unexpectedly arrives at your desk and asks if you have a few minutes to discuss something. You stop what you’re doing and follow them into a meeting room, wondering if you’re going to be asked to take on more projects, or if you’re going to be fired. And unsurprisingly, it sends our stress levels through the roof.
To find out which phrases stress us out the most, 807 staff members at the global training organisation The Knowledge Academy were asked to wear a heart rate tracker while working every day for six weeks. During the six-week trial, senior staff were told to say 16 common workplace phrases at random, including the dreaded “Let’s have a chat.”
The staff were unaware of the experiment, but were told they would be asked to jot down their heart rate beats per minute at random times. However, it was after these certain phrases were said.
On average, the phrase “let’s have a chat” raised respondent heart rate beats per minute to 147 BPM — an 84% increase to the average resting heart rate beats per minute (80 BPM).
In second and third place were the phrases “Would you be able to do a presentation for us?” and “Can you share your findings in today’s meeting?” raising heart rates to an average 143 BPM and 138 BPM, respectively. “Just make it happen” and “Have you seen that urgent email” came in fourth and fifth.
https://sg.yahoo.com/finance/news/w...g-a-quick-chat-with-their-boss-060054196.html