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Major U.S. banking websites are under a fresh set of attacks this week and suffering intermittent outages, with a group of hackers
calling themselves "al-Qassam Cyber Fighters" again taking responsibility for the disruptions. The group wreaked havoc with online
banking websites in September and October, too.
Hacker boasting aside, experts have warned that the denial of service technique being used to repeatedly attack banks is powerful;
many banks have so far been unable to completely defend against the attacks, even with advance warning.
Rodney Joffe, senior technologist at Internet infrastructure provider Neustar, said that the best some banks can do to prepare is to
have a sincere-sounding apology at the ready, backed up with a plan B that points customers to an alternative method of communication
such as a call center.
"There is in fact no way to defend against it properly," said Joffe, who has helped banks try to recover from the attacks. "We can mitigate
the attacks to some extent, but it is very difficult to keep systems up…This is one of our worst nightmares."
calling themselves "al-Qassam Cyber Fighters" again taking responsibility for the disruptions. The group wreaked havoc with online
banking websites in September and October, too.
Hacker boasting aside, experts have warned that the denial of service technique being used to repeatedly attack banks is powerful;
many banks have so far been unable to completely defend against the attacks, even with advance warning.
Rodney Joffe, senior technologist at Internet infrastructure provider Neustar, said that the best some banks can do to prepare is to
have a sincere-sounding apology at the ready, backed up with a plan B that points customers to an alternative method of communication
such as a call center.
"There is in fact no way to defend against it properly," said Joffe, who has helped banks try to recover from the attacks. "We can mitigate
the attacks to some extent, but it is very difficult to keep systems up…This is one of our worst nightmares."
:p
