Guess the race, religion and nationality of the rider n operator...penny wise pound foolish
Man refuses to pay S$5 for Pulau Ubin boat fare, gets stranded, pays S$48 to charter boat back
Should have accepted the S$1 increased boat fare.
author profile
September 05, 2025, 02:47 PM
imageTelegramWhatsapp
A man, who refused to pay S$5 per pax — S$1 more than the usual price — for the boat fare from Pulau Ubin to mainland Singapore, ended up paying S$48 to charter a boat for his trip.
This was after he and his wife were left stranded for an hour on the island.
Shin Min Daily News reported that the original fare would have been S$5 each, had the man, surnamed Xie, and his wife accepted it.
The couple visited Pulau Ubin on Aug. 22.
Increased boat fare
Xie, 52, told Shin Min that he arrived at Pulau Ubin with his wife at around 3pm that day.
At around 6pm, the couple were ready to return to Changi Point Ferry Terminal.
"After half an hour of waiting, there were 10 passengers in total. The fare was supposed to be S$4 each, but the boatman asked the last four passengers to pay S$5 each. Later, he said all 10 must pay S$5 each,” Xie said.
He and his wife refused as they found this unreasonable since they paid S$4 each for their trip to Pulau Ubin.
This was despite the boat ferrying fewer than 12 passengers.
Xie said he felt that the boatman was taking advantage of passengers who wanted to leave quickly.
He added that the boatman then asked the remaining eight passengers to pay S$6 each to fulfil the S$48 potential earnings he usually makes per boat ride.
A typical 12-person boat trip, with each person paying S$4, will see the boatman earn S$48.
Since Xie and his wife were backing out of the boat ride, the boatman raised the fare to S$6 per passenger for the remaining eight passengers.
Stranded for an hour
Xie and his wife decided to wait for the next boat, but none came after an hour.
He said: "Some islanders said the island security officers would leave at 7 pm, and we could ride with them. The security officer also agreed to help us."
However, the boat that came for the security officer was operated by the same boatman as before.
That boatman only allowed the security officer on board.
"We had no choice but to call NParks, who told us to contact another operator," Xie said.
"Eventually, we found another boatman and had to pay S$48 to charter the boat."
Must collect S$48 per trip
The first boatman, Jie Guoyuan, gave his take on how fares worked.
He denied overcharging and said he has to collect S$48 per trip to make his business worthwhile.
Jie said: "That evening, there were only 10 passengers. To make S$48, I asked each to add S$1. The couple refused and wanted to wait. I explained it was late and unlikely more passengers would show up, but they didn’t listen."
He added that when he went back to Pulau Ubin to pick up the security officer, Xie and his wife tried to board.
Jie added: "But the officer had already chartered the boat, so I refused. Usually, I make sure the price is agreed upon before departure. I don’t extort passengers."
No fixed schedule
However, Xie said he felt that the fares were not transparent and should be clearly displayed.
He added that the boat service should run on a fixed schedule rather than depend on the number of passengers.
"They only accept cash and not even PayNow, which made it very inconvenient," said Xie.
NParks website rates
The NParks website stated that the boat fare is S$4 per person for each trip.
Passengers bringing a bicycle have to pay an additional S$2 per person.
According to the website, there are no scheduled departure time to and from Pulau Ubin as bumboats set off only when there are 12 passengers.
The website added that passengers should confirm the fare with the bumboat operator.
They are also advised to make prior arrangements with boat operators should they plan to leave Pulau Ubin after 6pm.
If there are no boats available at Pulau Ubin jetty for their return trip, passengers are advised to call the NParks hotline at 1800-471 7300 for assistance.
Top photos via NParks YouTube
ADVERTISEMENT
Follow us on Facebook, Instagram, Twitter and Telegram to get the latest updates.
image
image
image
image
ADVERTISEMENT
MORE STORIES
image