Filipino shows Singapore how service is done
By Corrie Salientes-Narisma
WINSTON M. Lim and his team are the public face of premier serviced residence Ascott Singapore Raffles Place.
They welcome guests with their sweetest smiles, help them register, bring them to their apartments, address their concerns and make them feel at home.
Winston fits well in the multicultural setup in Singapore, in general, and Ascott, in particular.
People who see him receiving and confidently chatting with guests at Ascott may think he is Singaporean or Chinese, or even Japanese.
But when one, particularly a Filipino, comes closer, he would sense a different kind of warmth in Winston'the kind that can only come from a Filipino.
'I am from Manila,' he says, and that explains it.
Winston Mallari Lim is one of the many Filipinos in Singapore who have helped changed the face of OFWs in this city-state for the better.......
http://business.asiaone.com/Business/Office/Hot+Jobs/Story/A1Story20091221-187244.html
One cannot deny that when it comes to the service and hospitality industry, the one that gives the most satisfaction are the Filipinos, the Thais and the Indonesians. They make you feel good and welcomed.
Singaporean attractions are of a different kind - the clinical efficiency and the squeeky clean image. So we need to learn from the Filipinos and the Indons.
By Corrie Salientes-Narisma
WINSTON M. Lim and his team are the public face of premier serviced residence Ascott Singapore Raffles Place.
They welcome guests with their sweetest smiles, help them register, bring them to their apartments, address their concerns and make them feel at home.
Winston fits well in the multicultural setup in Singapore, in general, and Ascott, in particular.
People who see him receiving and confidently chatting with guests at Ascott may think he is Singaporean or Chinese, or even Japanese.
But when one, particularly a Filipino, comes closer, he would sense a different kind of warmth in Winston'the kind that can only come from a Filipino.
'I am from Manila,' he says, and that explains it.
Winston Mallari Lim is one of the many Filipinos in Singapore who have helped changed the face of OFWs in this city-state for the better.......
http://business.asiaone.com/Business/Office/Hot+Jobs/Story/A1Story20091221-187244.html
One cannot deny that when it comes to the service and hospitality industry, the one that gives the most satisfaction are the Filipinos, the Thais and the Indonesians. They make you feel good and welcomed.
Singaporean attractions are of a different kind - the clinical efficiency and the squeeky clean image. So we need to learn from the Filipinos and the Indons.
