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SINGAPORE -SMRT has been fined S$100 by the authorities in the latest service standards survey for exceeding the number of passengers allowed on one of its bus services.
The infraction occurred last December when bus loading on SMRT service number 925 was 98.4 per cent, exceeding the 95-per-cent loading allowed during weekday peak hours.
Good lord. the gahmen should be looking at addressing the bigger transportation problems then worrking whether a bus overloaded by 3.4%!!!!! KNN)
Despite the single offence, SMRT was given a pass in the six-monthly Quality of Service (QoS) standards survey by the Public Transport Council (PTC). The other public transport operator SBS Transit passed as well.
The operators were assessed for reliability, loading and safety between December last year and May. In the previous review for June to November last year, SBS and SMRT were fined S$400 and S$800 respectively for not meeting the loading standard.
Operators can be fined S$100 for every loading or headway infraction as dictated by the QoS standards.
For failing to run at least 96 per cent of its scheduled trips for each bus service, operators can be fined S$1,000. For a high rate of accidents or bus breakdowns, operators can be fined S$10,000.
Compliance with the loading standard is assessed at the bus stop with the highest bus load during peak periods. The bus loading at that point is measured against the buses' licensed capacity to determine if it is within the stipulated 95 per cent.
"The actual performance of bus services is continuously tracked by the bus operators' computerised fleet operation and management systems," said a PTC spokesperson.
Performance reports of all bus services are submitted to the PTC for assessment every month.
The PTC also audits the operators' reporting processes to ensure that the reports are accurate and complete.
The current 95 per cent cap on bus loading will be reduced to 85 per cent at the end of 2014 under the Bus Services Enhancement Programme (BSEP), which will see more buses deployed.
Responding to queries, SMRT explained that the incident had occurred as they had experienced a shortage of bus drivers during the period of the incident. The operator assured that it closely monitors the passenger loading patterns of their bus services and conducts regular reviews on bus capacity to cater to changes in passenger numbers.
TODAY newspaper
The infraction occurred last December when bus loading on SMRT service number 925 was 98.4 per cent, exceeding the 95-per-cent loading allowed during weekday peak hours.
Good lord. the gahmen should be looking at addressing the bigger transportation problems then worrking whether a bus overloaded by 3.4%!!!!! KNN)
Despite the single offence, SMRT was given a pass in the six-monthly Quality of Service (QoS) standards survey by the Public Transport Council (PTC). The other public transport operator SBS Transit passed as well.
The operators were assessed for reliability, loading and safety between December last year and May. In the previous review for June to November last year, SBS and SMRT were fined S$400 and S$800 respectively for not meeting the loading standard.
Operators can be fined S$100 for every loading or headway infraction as dictated by the QoS standards.
For failing to run at least 96 per cent of its scheduled trips for each bus service, operators can be fined S$1,000. For a high rate of accidents or bus breakdowns, operators can be fined S$10,000.
Compliance with the loading standard is assessed at the bus stop with the highest bus load during peak periods. The bus loading at that point is measured against the buses' licensed capacity to determine if it is within the stipulated 95 per cent.
"The actual performance of bus services is continuously tracked by the bus operators' computerised fleet operation and management systems," said a PTC spokesperson.
Performance reports of all bus services are submitted to the PTC for assessment every month.
The PTC also audits the operators' reporting processes to ensure that the reports are accurate and complete.
The current 95 per cent cap on bus loading will be reduced to 85 per cent at the end of 2014 under the Bus Services Enhancement Programme (BSEP), which will see more buses deployed.
Responding to queries, SMRT explained that the incident had occurred as they had experienced a shortage of bus drivers during the period of the incident. The operator assured that it closely monitors the passenger loading patterns of their bus services and conducts regular reviews on bus capacity to cater to changes in passenger numbers.
TODAY newspaper