If she paid 50 bucks for a 500 buck item. I doubt she will complain. And only 3rd world countries use COD. In ang mor lands it's all cashless. So scams are minimal. But in 3rd world countries COD is used to protect buyers because often by paying for stuff online. The item is never delivered. Guess singkieland is 1st n yet 3rd world
S'pore woman files police report after mistakenly paying S$40 cash for Ninja Van package she didn't order
Others shared similar experiences.
Siti Hawa |
August 13, 2020, 08:40 PM
A woman by the name of Peng XueLin took to Facebook page
Complaint Singapore on Aug. 12, 2020 to share her experience regarding a cash on delivery (COD) Ninja Van package.
She had allegedly received a package from Ninja Van and was asked to pay S$39.
However, she realised that she did not order the product only after she had paid the money.
What happened
Photo via Peng Xuelin on Facebook
Peng was busy and on a work call when a package arrived from Ninja Van.
The delivery personnel told her that she had ordered a package on COD and would need to pay cash.
Seeing that the delivery personnel was tired, she quickly passed her S$40 and asked her to keep the change.
She said:
"Out of good heart i hope all delivery person get a tip from time to time."
However, she felt that something was wrong, as she did not order a COD item.
After opening the package, she realised that she had received a beauty mask.
Advised to contact seller
She contacted the delivery personnel within five minutes to inform her about the wrong delivery, but was advised to contact the seller.
However, she was not able to figure out who the seller was, and could not find any receipt or order form regarding the delivery in her email.
Photo via Peng Xuelin on Facebook
In her post, Peng also highlighted the fact that the same mask she received was priced at just S$5.48 online.
On Aug. 13, Peng updated her post to add that she was being targeted to be scammed once again, as she received an SMS informing her that she had yet another COD delivery and would be required to pay S$58 for it.
Photo via Peng Xuelin on Facebook
Filed a police report
Peng has since filed a police report, and said she understands from the delivery personnel that the higher-ups in Ninja Van would be informed.
According to Peng, the police have also called to inform her that they will be investigating the matter and that this is "not a common case".
She also said that she is willing to cover the cost of the delivery, but hopes to recover the remaining amount.
Not the only victim
In response on the post, a number of commenters also claimed they were asked to pay COD for packages they did not order.
Mothership has reached out to Ninja Van for comments on the case.
View the original post
here.
Top photo via Peng Xuelin and Ninja Van on Facebook
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