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https://www.todayonline.com/singapo...ns-asia-including-singapore-and-japan-2383831
SINGAPORE — A widespread McDonald's system outage on Friday (March 15) disrupted operations across Asia, including in Singapore, Japan and China, leaving stores either unable to accept orders or having staff resort to pen and paper.
A McDonald's spokesperson said that the company was aware of a technology outage impacting its restaurants and that the issue was being resolved, adding that the outage was not related to a "cybersecurity event".
Self-service kiosks were a row of black screens at Funan shopping mall, Admiralty Place and Ang Mo Kio Avenue 10 in Singapore.
During a check by CNA, staff at the Block 109 Toa Payoh Lorong 1 outlet said they were unable to take orders at the counter or receive online orders. The kiosks also displayed a notice stating they were out of order.
A customer told CNA that he was turned away by the employees at about 4.45pm.
"I came after work... but the staff told me they’re not taking orders anymore, so I went to buy Indian rojak instead," said the 59-year-old who wanted to be identified as Mr Ng.
Another customer who arrived at 5pm wanted to get a McFlurry but saw that the outlet was not taking orders.

Over at the Safra Toa Payoh and Ang Mo Ko Avenue 10 outlets, staff were seen taking orders on slips of paper. Customers also paid cash at the Toa Payoh store.
Users have also reported being unable to make orders on the fast food chain's app.
"We’re currently experiencing issues with the app. Mobile Order, Deals and Rewards are temporarily unavailable. We apologise for the inconvenience caused," a notice on the app read.
CNA has contacted McDonald's Singapore for more information.

OPERATIONS HALTED
McDonald's Japan said it had halted operations at many stores nationwide due to a system disruption, with technical issues also reported in Australia, China and Hong Kong.McDonald's Japan took to X to apologise for the inconvenience and asked customers to "wait for a while until the service is restored".
The fast food chain has nearly 3,000 shops across Japan, according to its website.
X user aria6620, purportedly a McDonald's Japan employee, said that the store they worked at was completely shut as both in-store and drive-through systems were affected.