One of the comments
"I'm not usually one to call for a CEO to resign, but this was an awful performance by Laxman. He seems at a loss for words, just parroting back the same lines over and over again. I think the board needs to look for a new CEO, as SBUX strategy is clearly failing. His insistence that Starbucks coffee is a "good value" is silly. It's a premium product that became too expensive, with costs above their peers. They raised prices too much and consumers are going elsewhere. A basic small coffee should not be over $5."
