Phrases used by parrots: "We take such ______ very seriously and will not hesitate to take action"

Certis: "We hold our officers to the highest standards and will not hesitate to bring errant officers to task."


Jan 10, 2025, 11:55am

Certis to take disciplinary action against parking warden who ran red light and made illegal U-turn​

certis.jpg



Farah Daley
Submitted by Stomper
Anonymous
Security company Certis will be taking disciplinary action against one of its parking wardens who was caught on video flouting traffic rules.

In a video posted on SG Road Vigilante's Facebook page, the officer is seen running a red light on his motorcycle at the junction of Balestier Road and Thomson Road.

He then makes an illegal U-turn despite a 'No U-Turn' sign displayed at the traffic light.


Pedestrians can be seen crossing the road just as he makes the U-turn.

In response to a Stomp query, Certis said it is aware of the video circulating online.

"Following our investigations, necessary disciplinary action will be taken against the officer," a Certis spokesperson said.

"We require our officers to abide by all laws in Singapore, including traffic laws, when carrying out their duties.

"We hold our officers to the highest standards and will not hesitate to bring errant officers to task.

"We thank the member of public for bringing this matter to our attention.

"We urge all members of public to report any incidents concerning our officers to Certis through our customer feedback channels."
Talk only, no action!
Name them and publish in the paper if you really mean it!
 
SFA is the early contender for Parrot of the Year Award 2025:

"SFA said it will continue to monitor the situation closely and reminded: "Food safety is a joint responsibility."

"While SFA puts in place and enforces the regulatory measures, food operators must play their part by adhering to good food hygiene and preparation practices. Food operators should also ensure their premises are clean and well-maintained."

SFA said it takes a serious view towards food safety and will investigate all feedback alleging poor food safety practices. As part of the enquiry and gathering of evidence, SFA may engage the feedback provider for more details and will not hesitate to take enforcement action if sufficient evidence has been obtained."


Jan 31, 2025
ratsmain.jpg



Cherlynn Ng
Submitted by Stomper
Khoo, Milton
He was having dinner at Beauty World Food Centre when he spotted a rat defecating near him.

Stomper Milton was so disgusted by the incident on Jan 14 that he reported it to the authorities.

Raising concerns about a "massive, uncontrolled rodent infestation," Milton said: "I spotted a rat defecating into one of the stalls on a pipeline of the food centre when I was having my dinner there. Another rather large one was stuck above the false ceiling of the Pink Candy Korean Restaurant stall.


"I instantly felt disgusted and sickened, and wondered if any of those droppings had entered food that was being prepared at the various stalls below.

"I also noticed that hordes of rats would crawl to and from the metal pipes, wire cables casings and into a garden located on level 5.


"This is the worst hawker centre of our country, in terms of hygiene standards. It resembles more like a hawker in neighbouring Johor Bahru than in Singapore!"

In response to a Stomp query, the Singapore Food Agency (SFA) said it conducted a joint inspection at the hawker centre with the National Environment Agency (NEA).

SFA told Stomp on Jan 31: "Preliminary investigation found signs of rat harbourage at the ceiling and the common area of Beauty World Food Centre.

"NEA will take enforcement action upon confirmation of rat infestation detected, and the building management and managing agent of the food centre have been advised to enhance their pest control measures based on the findings.

"Stallholders have been reminded to ensure food is kept in rat-proof containers, properly bag their refuse before disposal and to keep their stalls clean of food scraps so as to prevent easy access to food by the rats."

Stomper Khoo shared a letter that the building's management sent to stall operators about the infestation and "extensive rodent droppings throughout the premises."

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The Jan 23 letter requested stall operators to remove their items from common spaces to prevent further rodent activity, as well as "eliminate potential food sources and breeding grounds".

SFA said it will continue to monitor the situation closely and reminded: "Food safety is a joint responsibility.

"While SFA puts in place and enforces the regulatory measures, food operators must play their part by adhering to good food hygiene and preparation practices. Food operators should also ensure their premises are clean and well-maintained."

Members of the public who have concerns about food safety practices by food operators should report to SFA via its online feedback form.

SFA said it takes a serious view towards food safety and will investigate all feedback alleging poor food safety practices. As part of the enquiry and gathering of evidence, SFA may engage the feedback provider for more details and will not hesitate to take enforcement action if sufficient evidence has been obtained.

This is not the first time Beauty World Food Centre has sparked hygiene concerns. Milton noted that there have been at least two incidents reported in the news.

One case involved cockroaches being seen running rampant at a fruit juice stall at the hawker centre in April 2023, with its owner crying sabotage.

The second case was in May 2023, when SFA took enforcement action against Indian food stall DHABA 1376 for food safety lapses following another Stomper's feedback.

In 2023, Stomp also received five separate complaints against a Korean food stall at the hawker centre regarding safety hazards and cleanliness.
 
The authorities said they take a serious view of such offences that endanger public safety and contravene the law.

1 arrested, 8 bicycles and PMDs seized in enforcement operation against errant riders in CBD​


Non-compliant bicycles, including those without working handbrakes, were seized and impounded during the joint enforcement operation.


Non-compliant bicycles, including those without working handbrakes, were seized and impounded during the joint enforcement operation.

Jun 11, 2025

SINGAPORE – One person was arrested and a total of eight bicycles and personal mobility devices (PMDs) were seized in a joint enforcement operation in the Central Business District on June 6.

The operation, conducted by the Singapore Police Force (SPF), Land Transport Authority (LTA) and Health Sciences Authority (HSA), was targeted at errant cyclists and PMD users to better safeguard public safety in the area.

In a joint statement on June 11, the authorities said that 16 offences were detected.

These included the use of non-compliant PMDs, speeding on public paths, illegal use of PMDs on roads, dangerous and reckless riding on both public paths and roads, and the possession of illegal e-vaporisers.

In a case of rash act causing hurt, one person was arrested and one PMD was seized.

Five bicycles were seized following cases where their owners were caught riding them without a working handbrake. A non-compliant PMD that was ridden on a public road was also seized, along with an unregistered vehicle.

Eight illegal e-vaporisers were seized under the Tobacco (Control of Advertisements and Sale) Act.

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An illegally modified e-bicycle that was seized during the operation.

PHOTO: SINGAPORE POLICE FORCE

The authorities said they take a serious view of such offences that endanger public safety and contravene the law.

“SPF, LTA and HSA will continue to conduct regular and ad-hoc enforcement operations to ensure greater compliance,” the statement said.

“Cyclists and PMD users are strongly advised to comply with all regulations and practise safe riding habits. Members of the public are also reminded that it is an offence to possess, use or purchase e-vaporisers.”
 
“STB takes a serious view against errant travel agents and will not hesitate to take necessary actions to protect the reputation of Singapore’s travel industry,” STB added.

STB revokes licences of 5 travel agents​

The revocations mean that the travel agents are no longer allowed to carry out any travel agent activities.

The companies - Gemini Travel n Tours, Intersys, SGWanka, VS Travel and Wizfair Travel - are no longer permitted to carry out any travel agent activities.

Jun 23, 2025

SINGAPORE - Five travel agents here have had their licences revoked over the failure to submit their outstanding audited statement of accounts, annual business profile returns, or both.

They are: Gemini Travel n Tours, Intersys, SGWanka, VS Travel and Wizfair Travel.

The revocation is in accordance with the Travel Agents Act 1975, said the Singapore Tourism Board (STB) in a statement on June 23.


These travel agencies have continually failed to submit their audited statement of accounts, annual business profile returns, or both. Under the Travel Agents Regulations 2017, licensees must submit these documents within six months after the close of their financial year.

One of the companies, VS Travel, also had its licence revoked for failing to maintain the minimum financial requirement. Under the Travel Agents Regulations 2017, licensees must maintain a net value of at least $100,000 at all times.

The companies are no longer permitted to carry out any travel agent activities, STB said.

These travel agents must refund their existing customers, or transfer their existing obligations to licensed travel agents to fulfil.

“STB takes a serious view against errant travel agents and will not hesitate to take necessary actions to protect the reputation of Singapore’s travel industry,” STB added.

For the most up-to-date list of licensed travel agents in Singapore, visit this website.
 
Need some advice why usual suspects and shills still never taking their waning vaccine immunity seriously and still hesitate to take action on their latest mRNA jabs lololololol
 
Security is so poor at the immigration checkpoints.
And all ICA can say is: “ICA will not hesitate to take firm action against travellers who attempt to enter Singapore using an impersonated identity or an identity different from their previous trips to Singapore,” said the spokesman.

On July 11, Low Eng Kheng was sentenced to eight months and 18 weeks’ jail after pleading guilty to five charges under the Immigration Act.


Low Eng Kheng was sentenced to eight months and 18 weeks’ jail after pleading guilty to five charges under the Immigration Act.

Jul 11, 2025

SINGAPORE – A Singaporean who was trying to avoid his national service (NS) obligations in the 1990s used fake Malaysian passports to enter and exit the Republic to conceal his identity from the authorities.

Over a span of five years from 2006 to 2011, Low Eng Kheng, 60, used the fake passports 876 times at various checkpoints in Singapore.

On July 11, he was sentenced to eight months and 18 weeks’ jail after pleading guilty to five charges under the Immigration Act.


The court heard that in the early 1990s, Low left Singapore for Malaysia as he did not wish to complete his obligations as an operationally ready national serviceman (NSman).

He remained in Malaysia and did not return to Singapore, and his Singapore passport expired in June 2000.

In 2006, he wanted to travel to Singapore to visit his family as his mother’s health was deteriorating, but was afraid of using his actual Singapore identity as he believed that he was wanted by the authorities for not fulfilling his NSman obligations.

Thus, he paid an unknown individual RM45,000 for a Malaysian passport with his photograph but the particulars of one “Chong Poh Yin” and a birthdate that was not his.

In the subsequent years between 2008 and 2010, Low obtained three more Malaysian passports with his photograph but which bore the particulars of “Chong”. He paid the same unknown individual RM10,000 for each passport.

Low used the first passport to enter Singapore on Aug 7, 2006. After that, he frequently travelled between Singapore and Malaysia using the four passports. He last arrived in Singapore using one of the passports on May 2, 2011.


Between March and May 2011, he also gave false statements on his disembarkation forms to immigration officers on 59 occasions. These included his name, his date of birth and country of birth.

In September 2023, the Immigration and Checkpoints Authority (ICA) began investigations into Low as he had been found to be someone with multiple identities. It was not mentioned in court documents how his crimes came to light.

Low was arrested in August 2024.

Deputy Superintendent Ganeshvaran, senior prosecution officer from ICA, highlighted to the court that it was a conscious decision on Low’s part to run away from Singapore as he did not want to complete his NSman obligations, and to subsequently conceal his true identity to avoid the authorities.

In mitigation, defence lawyer Thomas Tham said his client did not use the Malaysian passports to enter Singapore to commit offences.

“Instead, he came to Singapore as a driver to send people around to try to make a living for his wife and kids. The sheer number of times he used the passports was because of the nature of his job as a driver,” said Mr Tham.


In a statement on July 11, an ICA spokesman said that since July 2020, multi-modal biometric clearance systems have been in place at the checkpoints to better detect and deny entry to those with multiple identities or impersonated identities.

All automated and manual immigration lanes and manual counters at Singapore’s land, sea and air checkpoints have been equipped with iris and facial scanners, said ICA, adding that the two biometric identifiers, in addition to fingerprints as a secondary biometric identifier, provide a highly accurate way of authenticating travellers’ identities.

“ICA will not hesitate to take firm action against travellers who attempt to enter Singapore using an impersonated identity or an identity different from their previous trips to Singapore,” said the spokesman.
 
Senior Minister of State for Transport Sun Xueling said: “...the authorities will not hesitate to press for heavier fines, and impound or forfeit the vehicles of motorists who flout the rules."

Over 20 motorists caught offering illegal ride-hailing services at Changi Airport and Gardens by the Bay​

LTA said the 22 motorists were offering rides within Singapore, as well as to and from Malaysia.


The Land Transport Authority said the 22 motorists were offering rides within Singapore as well as to and from Malaysia.

Jul 12, 2025

SINGAPORE – More than 20 motorists were hauled up for providing illegal ride-hailing services at Changi Airport and Gardens by the Bay on July 11.

In a Facebook post on July 12, the Land Transport Authority (LTA) said the 22 motorists were offering rides within Singapore, as well as to and from Malaysia.

LTA added that it was acting on tip-offs from the National Private Hire Vehicles Association and members of the public.

The motorists also did not have a valid Public Service Vehicle Licence, which is required for anyone offering point-to-point transport services, including cross-border services.

The vehicles used for the rides were impounded, LTA said.

LTA did not provide details on whether the impounded vehicles were registered in Singapore or in a foreign country.

The authorities urged the public to avoid illegal transport services, which are usually not properly insured, and pose safety risks to passengers.

Illegal ride-hailing services also affect the livelihoods of licensed drivers, LTA added.

Offenders can be fined up to $3,000, imprisoned for six months, or both. Their vehicles can also be forfeited.

In a Facebook post on July 12, Senior Minister of State for Transport Sun Xueling said: “LTA will increase the coverage and frequency of our enforcement actions against such illegal private-hire car services.”

She added that the authorities will not hesitate to press for heavier fines, and impound or forfeit the vehicles of motorists who flout the rules.
 
"MOM will not hesitate to take parties found culpable for abusing the WIC system to task."

MOM looking into alleged fraudulent work injury claim against Sumo Salad; police investigating owner's death​

The salad eatery's owner, Ms Jane Lee, died after making two Facebook posts about an employee who allegedly faked a workplace injury to seek compensation from the company.
MOM looking into alleged fraudulent work injury claim against Sumo Salad; police investigating owner's death

Jane Lee was the owner of Sumo Salad, which rebranded as Sumo Well. (Photos: Facebook/Jane Lee, CNA/Davina Tham)



Davina Tham

21 Jul 2025

SINGAPORE: The Ministry of Manpower (MOM) said on Monday (Jul 21) it was looking into an alleged fraudulent work injury claim made against EatGreen, the operator of eatery Sumo Salad.

The Singapore Police Force (SPF) also said that investigations were ongoing into the unnatural death of Ms Jane Lee, Sumo Salad's owner.

Ms Lee, who was in her 40s, died on Saturday after making two Facebook posts about an employee who allegedly faked a workplace injury to seek compensation from the company.

"Just two days before her contract ended, she staged an incident – claiming to have slipped and fallen while taking the escalator to dispose of rubbish," Ms Lee wrote in one post on Friday.

"On that day, she was supposed to leave work early, but she deliberately stayed back. It became clear to me that the accident was premeditated, likely as an attempt to file a false work injury claim."

Ms Lee, a mother of two, added that she believed this was "a carefully orchestrated scheme" that the employee planned with the employee's husband.

"I feel extremely unfortunate to have encountered this situation. I am deeply saddened – for myself, my husband and our dedicated staff – that because of an unfortunate gap in our insurance coverage, we are now being targeted by what I believe to be a fraudulent scheme," she said in the post.

Ms Lee said she had video footage contradicting the employee's claim about being injured, and had seen the woman moving around normally.

"However, her behaviour changes dramatically in the presence of others, especially doctors, where she exaggerates her condition and limps to feign serious injury," she wrote.

In another post published shortly after, Ms Lee urged MOM and the police to investigate the matter thoroughly.

"I fear that I will not be the last victim, and these individuals may continue to exploit other unsuspecting small businesses in similar ways," she wrote.

She also apologised to her employees for the situation and said she had transferred some funds to them.

"To my beloved family and children, I'm truly sorry that I couldn’t find the strength to face this battle on my own," she wrote as she concluded the post.

MOM said that it had been in communication with Ms Lee, and that its investigations into the claim are ongoing.

The worker involved was covered under the Work Injury Compensation (WIC) Act, and MOM is working with the employee's insurer to "assess the validity of the case", it said.

"MOM will not hesitate to take parties found culpable for abusing the WIC system to task. Employers can approach MOM for help if they have concerns over fraudulent claims by their employees," the ministry added.

MOM also extended its condolences to Ms Lee's family.

Sumo Salad, a salad chain which rebranded as Sumo Well, has outlets in Holland Village and Marina One. When CNA visited the Holland Village outlet on Monday afternoon, staff said it had opened for business as usual that day.
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Sumo Salad owner Jane Lee's wake at St Joseph's Church in Bukit Timah on Jul 21, 2025. (Photo: CNA/Davina Tham)

"ONE OF THE MOST KIND HUMAN BEINGS"​

When CNA approached the tentage of the wake at St Joseph's Church in Bukit Timah to ask mourners for comment, this reporter was asked to leave the area and give the family space.

Attendees who were entering and leaving the wake shared their memories of Ms Lee, unfailingly describing her as kind and helpful to those around her.

"She always came across as a very friendly, joyful person. Very kind-hearted. Always very eager to help," said Ms Karen Loh, 52, who got to know Ms Lee from church.

Ms Lee, who moved to Singapore from Malaysia, was also hardworking and hospitable and treated her staff well, said Ms Loh.

Former colleague Irene Ho, 46, described Ms Lee as "a sunshine girl".

Ms Ho said she had called Ms Lee on Friday night because she was concerned after reading her Facebook posts. They had a brief conversation.

"(It's) a bit shocking that this had happened because when I spoke to her on Friday, I really thought that she was okay," said Ms Ho.

"Probably if she had sounded not that okay, I would have asked more ... I really took it at face value that she was fine," she added.

Mr Kenneth Tan, another former colleague, said that based on Ms Lee's final Facebook posts, she was still taking care of her employees despite the stress she was under.

"She's basically carrying everybody's load and has a heart for everybody else first," the 59-year-old said.

Mr Tan, a company director, added that owners of small- and medium-sized enterprises faced a lot of stress from costs, and he hoped more in such a "hidden type of situation" would get support and find out where to seek help.

Mr Zak Lo, a member of Singapore Tenants United for Fairness (SGTUFF), did not know Ms Lee personally, but was at the wake to express condolences as a fellow business owner.

"The SGTUFF community is deeply saddened by her unfortunate passing. I am here to lend our support and offer our condolences," the 47-year-old said.

Hawker Melvin Chew, also 47, got to know Ms Lee during the COVID-19 pandemic. He founded the Hawkers United – Dabao 2020 Facebook group to assist hawkers and food and beverage business owners during that time.

Ms Lee was one of the earliest members of the group, he said. The group now has more than 332,000 members.

Mr Chew said Ms Lee was an "extremely helpful lady" who would always support or give anonymous donations when there were posts in the group about hawkers and F&B business owners in need of help.

He said she had told him many times that being in the F&B industry was difficult because of rent and manpower issues, but she worried about her employees losing their livelihoods if she closed her business.

Mr Chew recalled that when he was in quarantine in a hotel during the pandemic, Ms Lee sent him salad and checked if he needed anything almost every day.

He described her as "one of the most kind human beings" he has ever met.
 
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