PAP now turns on full propaganda on goodness of FT policy thru its ST mouthpiece

[kojakbt]

Sep 5, 2010

Bus captain goes the extra mile

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SBS Transit bus captain Hector Lo, a Malaysian from KL, came here in 2006. He often asks how he can do his job better, said his route manager. --ST PHOTO: RAJ NADARAJAN

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The heavy rain beat down on SBS Transit bus captain Hector Lo, soaking through the pale green shirt of his uniform.
The service 154 bus that the 42-year-old Malaysian was driving had broken down in Circuit Road, leaving about 10 passengers stranded in the downpour.
So, with umbrella in hand, he sheltered each passenger to the bus stop, and onto the next bus they could take.
Within days of the incident, SBS Transit received letters from grateful passengers.
Mr Lo did it as he felt that some passengers 'needed to go somewhere important, so the priority was to help them'.
The native of Kuala Lumpur had left his 39-year-old wife and three children behind to work as a bus captain here in 2006, after putting up the shutters on his mobile phone store.
At SBS Transit, the compliments from happy passengers file in for both local and foreign drivers, said Ms Tammy Tan, SBS Transit's senior vice-president of corporate communications.
Determined to do well from the start, Mr Lo spent his free time riding on buses, taking routes which he would ply in future, so that he would be extra familiar with them.
His route manager, Mr Saw Heng Ming, said Mr Lo often asks how he can do his job better.
His hard work is paying off. Mr Lo has started to take care of administrative work as an assistant route master, and is on track for a role in management.
But it is still the day-to-day work which Mr Lo loves the most. 'I didn't know I had a passion for serving customers until I started this job. When people are happy, I am happy also,' he said.
Cassandra Chew

 

[kojakbt]

Sep 5, 2010

A dog's best friend

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Mr Eliezer Bauzon, chief pet care consultant at a Pet Lovers' Centre outlet, hails from the Philippines. --ST PHOTO: RAJ NADARAJAN

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Ask Mr Eliezer Bauzon, 35, what to do about your pet dog's sneezing and he pulls a herbal concoction from his shelf of remedies to help alleviate the symptoms.
Mr Bauzon is one of 27 trained veterinarians at pet store chain Pet Lovers' Centre who are hired to provide professional advice to customers.
Hailing from the Philippines, Mr Bauzon was a lecturer at the University of Southern Mindanao, teaching such subjects as physiology and pharmacology, before he decided to head to Singapore.
He wanted a job where he could apply his knowledge in practical terms, and felt Singapore had more opportunities to offer. He is employed on an S-Pass, and earns more than he did back home.
As chief pet care consultant, Mr Bauzon serves customers by recommending the right products for their needs, and teaching them how to use them.
His most satisfying effort so far is helping one customer's labrador fight cancer by recommending antioxidants.
'She told me that in the hospital, all the batches of cancer patients have died except her dog. She said a lot of 'thank you's,' recalled Mr Bauzon, with a wide smile.
Customers have described Mr Bauzon as 'approachable, affable and extremely knowledgeable', said Ms Maria Tan, the firm's human resources spokesman.
But Mr Bauzon is the first to admit that his knowledge comes from a truly Singaporean habit: studying and reading up on products in his free time.
He said: 'There are about 8,000 products in our store, and each of these, you need to master. Because one thing I've learnt is you can't sell this product if you really don't know it.'
Cassandra Chew

 

[kojakbt]

Sep 5, 2010

'When customer is happy, so am I

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Shandong native Liu Guoping, a management trainee at Teahouse, The Asian Kitchen, is well known at the restaurant for his polite manner. --ST PHOTO: RAJ NADARAJAN

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Restaurant employee and Shandong native Liu Guoping serves his customers according to an old Chinese saying.
'People say, 'song ren mei gui, shou you yu siang',' said Mr Liu, 30, in Mandarin.
Loosely translated, the phrase means that when a person gives someone a rose, the fragrance is also on the giver's hand.
'When the customers are happy, you are happy too,' noted Mr Liu, a management trainee at Teahouse, The Asian Kitchen at Raffles City.
He is well known at his outlet for his polite manner and eagerness to serve.
Just last week, a regular customer complained that the mango in her dessert was not fresh. As is the usual practice, Mr Liu immediately replaced it with a new serving, and the customer was satisfied.
But Mr Liu wanted to ensure that the experience would not discourage the customer from returning.
So he called her afterwards to apologise again.
It is his eagerness to please, in spite of the occasional language barrier, that has Mr Liu rising fast in the restaurant.
The S-Pass holder earns $1,800 monthly, and came to Singapore because he felt there were more opportunities for him to grow here.
And he has not been disappointed. Mr Liu moved from waiter to management trainee in less than two years, and has assisted in the opening of two outlets so far.
The hotel management diploma holder from a local school plans on applying for permanent residency, and dreams of opening his own cafe selling Chinese snacks here one day.
But he intends to take things one step at a time: 'I'm learning more each day, and I want to learn more so that if I leave this job, I will have other kinds of experience to offer.'
Cassandra Chew

 

[Teo Kok Eng]

So, with umbrella in hand, he sheltered each passenger to the bus stop, and onto the next bus they could take.

Wahlaneh..

Last time the bus broke down in the rain, the bus captain never shelter the passengers to the bus stop :(

 

[Teo Kok Eng]

Hailing from the Philippines, Mr Bauzon was a lecturer at the University of Southern Mindanao, teaching such subjects as physiology and pharmacology, before he decided to head to Singapore.
He wanted a job where he could apply his knowledge in practical terms, and felt Singapore had more opportunities to offer. He is employed on an S-Pass, and earns more than he did back home.

Amazing... from lecturer to selling medicine

 

[po2wq]

... The heavy rain beat down on SBS Transit bus captain Hector Lo, soaking through the pale green shirt of his uniform.
The service 154 bus that the 42-year-old Malaysian was driving had broken down in Circuit Road, leaving about 10 passengers stranded in the downpour.
So, with umbrella in hand, he sheltered each passenger to the bus stop, and onto the next bus they could take. ...

sbs transit is making so much moni from commuters, yet using o buses dat breaks down so ezily, inconveniencing commuters n bringing xtra hazards 2 iz staffs ...

dey shud make sure dat all their buses shud never breakdown while in operation ...

 

[johnny333]

There's only so much that propaganda can do

Maybe it will work if you live in an ivory tower but if are a worker bee, facing the daily realities of living in Spore it's unlikely to work

Everyday Sporeans are reminded of the cold hard reality of packed buses, crowded roads, crowded ...., lower wages, foreigners in the work place, foreign workers saboing you.

 

[exSINgaporean]

There's only so much that propaganda can do

Maybe it will work if you live in an ivory tower but if are a worker bee, facing the daily realities of living in Spore it's unlikely to work

Everyday Sporeans are reminded of the cold hard reality of packed buses, crowded roads, crowded ...., lower wages, foreigners in the work place, foreign workers saboing you.

Have anyone one of these fuckers serve N.S.? They just parchute down and have not worry for reservist liabilities and can talk cock.

This is really too much to bear. The S.T. just make Singaporean men look like fools.....only good for N.S.

Fuck get all these FT before they can become PR serve at least 3 months (or even 3 weeks like in Malaysia) of basic training in the army and then throw them to civil defence as reservist liablilities....3 months (even 3 weeks) compare to 2 yrs....is this asking too much?

 

[johnny333]

Have anyone one of these fuckers serve N.S.?

The worse MPs have forgotten what it means to be a "lesser mortal".

I have served NS with a white horse & everyone in camp knew he was "connected". Only the RSN dared to order him to get a haircut. He was mostly away from camp playing water polo, so for people like him NS was just a holiday.

 

[johnny333]

Fuck get all these FT before they can become PR serve at least 3 months (or even 3 weeks like in Malaysia) of basic training in the army and then throw them to civil defence as reservist liablilities....3 months (even 3 weeks) compare to 2 yrs....is this asking too much?

I only know of one Australian colleague who did serve NS. Actually he spent time in the civil defense force.

He did so because he was married to a Spore girl & she wanted to come back to Spore She was obviously too selfish to consider the sacrifices the husband was making. :(

The only reason this Australian had to serve NS was because he was originally a Sporean. His parents escaped to Australia when he was very young & he was too dumb to get involved with a Sporean girl

 

[mollusk]

RAJ NADARAJAN and Cassandra Chew should get the award of most Loyal Dogs....:oIo:

 

[singveld]

ST full of scums of the universe.

 

[Devil Within]

Our local media are good for nothing except licking pappies boots.