We bought ORAS accounting software for our office and sign maintenance contract with them on annual basis but when there is trouble , the boss PAtrick cannot be contacted . His phone is on mail box all the time , calling him or SMS him to solve problem , not interested to reply. My contract for maintenance is $1,000 per year , what can I do about it ?? The software is not cheap too , we paid a couple of thousands for it BUT never expect him to be so unreliable , uncontactable ! Any body here uses same software or know of any company that knows how to help me solve problem?? This software creates problems every now and then so I need a new vendor to provide maintenance. Please help . many Thanks