A DBS credit card holder, who wanted to be known only as Mrs Law, said she was charged US$40 by a non-existent website and reported the incident to the bank in May.
"(The bank) didn't explain how the transactions occurred, and just proceeded to cancel my card and reissue me a new one," the 28-year-old curator said, adding that she received a refund and did not make a police report as it was a small amount.
Others have taken to social media platforms like Reddit, TikTok and Xiaohongshu to air their grievances about unapproved charges to their local bank accounts.