Commentary: The way Singapore Airlines handled SQ321 turbulence crisis is a lesson for other carriers
While SIA’s crisis management efforts have been lauded, the safety and security of air travel will be on the minds of passengers and airlines alike, says Endau Analytics’ Shukor Yusof.![Commentary: The way Singapore Airlines handled SQ321 turbulence crisis is a lesson for other carriers Commentary: The way Singapore Airlines handled SQ321 turbulence crisis is a lesson for other carriers](https://onecms-res.cloudinary.com/image/upload/s--aPM6kR3d--/c_fill,g_auto,h_468,w_830/f_auto,q_auto/v1/mediacorp/cna/image/2024/05/23/cabin_crew_passengers_turbulence_sq321.jpg?itok=IaaqOxDx)
File photo of SIA cabin crew (left) and the interior of