Who to blame? Good question! The problem here is there is lack of transparency from the government. This government does not believe in treating its people with respect and honesty. Because it never tells us what is the real problem, so we can only speculate and make wild guesses. To me, right from the beginning, there seems to be something wrong with the whole SMRT system. At the start, because the operation is on small scale, so the problem is less obvious. As the line expands to more places, the problem can no longer be hidden and in fact it gets magnified. Obviously, I don't want to put the blame on the just-fired SMRT CEO, she is just a scapegoat. The problem is probably bigger than what she can handle on her own. The big problem here is due to the lack of honesty here which gives rise to lack of clear accountability, so the government can just go on blaming someone else and inventing all sorts of excuses. For sure, this will not be the last SMRT breakdown.